Good walkable location to town but no views or shaded outdoor area to sit. Rooms clean and bed comfortable. In June air conditioner couldn’t keep our room cool so it was too hot for us at night (and it was cool temps outside at night). Although we asked for housekeeping after a couple days no one came. We did get our room moved easily upon request when a family above us was up and loud at 5 AM. Felt the place had potential but just fell short.
jen
jen,5 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 3 日
Pleasant hotel close to Horseshoe bend and Antelope canyon. Easy parking. Good breakfast. Clean facilities. Helpful staff.
Sheila
Sheila,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 2 日
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 30 日
Brandyn
Brandyn,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 25 日
Brandyn
Brandyn,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 25 日
Clean and friendly. Thanks!
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 24 日
Irina
Irina,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 21 日
Sauberes Hotel an guter Lage
das Hotel ist sehr gut gelegen. Das Zimmer und das ganze Hotel ist sehr sauber. Leider ist der Frühstücksraum viel zu klein. Für die Grösse des Hotels sind einfach zu wenig Sitzplätze vorhanden, wir mussten jeden Morgen warten bis wir einen Platz fanden. Auch das Angebot war eher Bescheiden und alles nur Wegwerfgeschirr.
Rita
Rita,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 21 日
Roxanne
Roxanne,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 17 日
Chris
Chris,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 11 日
nathalie
nathalie,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 10 日
真实旅客
2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 8 日
Body fluids on bed and wall in bathroom
Would not recommend staying at this hotel or any hotel owned by the same group which is NewcrestImage, Dabu Hotels and Countrywide Hospitality or that is managed by Terrapin Hospitality. The start to our stay was checking in with a huge machine that was loud and not something we enjoyed. Just have another staff member available during peak times.
There was a renovation job that I would consider nothing more than a bandaid. Money was spent to make things “look pretty” but they couldn’t spend a few extra bucks to update the electrical outlets. That’s minor considering there was bodily fluids on our bed and on the wall in the bathroom. When I reported to the front desk they just said to take comforter off since it’s an ongoing issues and the laundry team is experimenting with bleach and how to get rid of it. The fluids on the wall (what looked like urine) weren’t even wiped down. We had no shower curtain and the towels were old and the thinest towels out of any hotel I think we have ever stayed in. The HVAC unit was SO loud when it kicked on that it woke us up every single time. I don’t know what’s wrong with it but, again, not properly maintained or installed to make guests comfortable. I recommend staying somewhere else. I have photos for proof of all of this.
The front desk staff were so kind and you could sense they felt helpless and the woman working breakfast was pleasant. I feel bad for them and wish more was invested to set them up for success.