The front desk staff were not helpful and somewhat rude.
Dwayne
Dwayne,4 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 23 日
We arrived with no hot water and reported it immediately. They fixed the problem right away and resolved the problem that night.
We requested a microwave and provided it right away. Pillows are great and mattress felt good.
Staff is friendly and excellent service. Plan to stay again to this Hotel in the future.
Imelda
Imelda,3 晚行程
Expedia真实住客点评
6/10 好
2024 年 7 月 21 日
Overhyped
Definitely not a 5 star hotel as advertised. Feels like a 4 star. So many issues with small details and desperately needs a major renovation
Jasby
Jasby,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 6 月 23 日
Evelyn
Evelyn,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 4 月 20 日
Just right and
Good
Carolina
Carolina,2 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2024 年 4 月 14 日
They should inform their costumers that you will be charged for missing room keys. 300 pesos per card key. Not enough dining options, no convenience store to buy stuff.
Jan
Jan,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 4 月 4 日
1st time guest
Wonderful!
Rosario
Rosario,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 3 月 25 日
YUSHIU
YUSHIU,2 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 3 月 18 日
victor
victor,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 3 月 10 日
RobSailor
An excellent hotel and location is like no other, breathtaking ocean view. The room we were in is very clean, spacious and amenities complete. Also, the staff are very courteous and helpful. I will be here again within the next 30 days.
Roberto
Roberto,1 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 3 月 6 日
Santy
Santy,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 2 月 25 日
Great place unwind..
Antonino
Antonino,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 2 月 13 日
Very nice place where you can relax and enjoy the view of sunset!
Evelyn
Evelyn,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 1 月 31 日
Thunderbird resort
It was less exciting than the first time we were ththerere in 2020. I booked a massage therapy and got confirmed but then when I showed up for the appointment, nobody was there.
ernest cyril
ernest cyril,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 1 月 28 日
Bernardo
Bernardo,1 晚行程
Expedia真实住客点评
6/10 好
2024 年 1 月 12 日
Hardly a 5 * hotel It may of been once upon a time but now more like 3/4 *
The property is in urgent need of a renovation
Pools had tiles broken and missing
The beach was not maintained to any extent
Overall the property is not inviting
Almost all paintwork is rusting or very faded
The casino isn’t on site it’s a transfer bus ride away
Must say the restaurants were nice. Great food and great staff
David
David,2 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2024 年 1 月 5 日
The staff at the restaurant look so tired, The service was so slow, the drinks we order took 35 mins, we have to follow it up. They served the food one oder after the other!
My sister’s food was missed! We were half way eating our food when we called their attention, that’s when we’ve learned it wasn’t included.
Imelda
Imelda,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2024 年 1 月 5 日
Nice venue, good views of sunset, the property is run down and falling apart, elevator did not work. The food is more like cafeteria food not classy or even decent. The pools were big but tile falling apart my son cut his feet so not safe at all. The aircon was good, coffee and bakery was good (Deli Shop). The staff was all nice and pleasant. Will not be going back due to poor property conditions!!
DANIEL
DANIEL,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2023 年 12 月 21 日
Villa was not clean & lack some amenities
Jovita
Jovita,1 晚结伴旅行
Expedia真实住客点评
6/10 好
2023 年 5 月 21 日
not worth the price
wrong timing for our stay, no wifi and tv signal for the 1st day, they fixed it the nxt day. on the day of the checkout power went out and the villa we stayed in has a very noisy generator. we were given 4 small bottles of water. we needed 2 xtra on our last day and they made us pay
Renato
Renato,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2023 年 4 月 25 日
Views are amazing! . However, the rooms are outdated, our washroom is flooded as well and the employees are so incompetent. We asked for Room service for our breakfast and we waited for 1 hour because they forgot about us😂
Missie
Missie,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2023 年 2 月 24 日
Santorini of the north in the Phil.
Amazing and awesome place to relax.Close to the sea.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2023 年 2 月 23 日
Darrick
Darrick,1 晚行程
Expedia真实住客点评
8/10 很好
2023 年 2 月 19 日
Staff we good. Property needs some tlc
MICHAEL
MICHAEL,2 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2022 年 12 月 22 日
Great staff. Accommodating and respectful. They also suffered the effects of the pandemic so do not expect amenity perfection. It’s a great place to rest when road tripping in between province to city. Safe. They try their best and that’s all that matters.