the reservation was cancelled according to the instructions given at the time of booking. However, the company charged my card and when I called, they said they could not help me.
Debby
Debby,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 1 月 27 日
Best Western, Ville Platte, LA in the country
ice machine broken for 2 days. entrance needs reflector lights so we can see in the dark. mentioned this also on our last stay in May.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 31 日
About the only hotel in Ville Platte
Brian
Brian,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2024 年 12 月 28 日
Decent for the price.
In town for a family reunion. Location was good and close to Wal-Mart, subway and McDonald's (driving.) Only down side was curry smell when entering. Breakfast was provided but pretty bland. Would stay again though.
Michael
Michael,2 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 12 月 26 日
Tv didn’t work the remote couldn’t tune tv breakfast was terrible sausage was so greasy eggs was full of water I’m requesting 1/2 of my money back it was worse experience ever had at a hotel
Glory
Glory,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 25 日
It's good for a short stay.
Eric
Eric,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2024 年 10 月 17 日
Nasty Human Being/Worst Manager Ever
We called 24 hours before to cancel our reservation. We were told that it had to be cancelled by the manager and she will not be in until Monday. The front desk young lady said it will be processed then and I would receive a call when it is completed. I did not hear anything from them so I called and spoke to Amy who is the manager. I explained the situation and she was the most rude human I have ever met. She should not be in customer service. She lied over and over since this was booked through hotel.com and stated that she never spoke to me so I called her on another phone and caught her 5 times in the same lie. She also stated that she never spoke to hotel.com while on the phone with them and they said we spoke to you several times. She hung up for the 3rd time. I called her back again and requested that she process the refund and she said no bc it wasn’t within 24 hours and it’s passed the day of the booking. She was not listening to what was being said bc I explained to her the whole story from calling 24 hours before to her not being there. She then said hold on I have a customer and number returned. So now I have to make a claim with my bank bc they stole my money. It is said what they have representing their hotels. She needs to understand that without customers she does not have a job. Find some where else to stay. She is a nasty ugly human being. I am so glad we did not have to walk in that place. It is said that a million dollar hotel steals people’s money.
Shane
Shane,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2024 年 9 月 20 日
property was outdated, but clean with friendly staff.
Kelly
Kelly,2 晚行程
Expedia真实住客点评
2/10 很差
2024 年 9 月 16 日
Tabatha
Tabatha,2 晚行程
Expedia真实住客点评
6/10 好
2024 年 9 月 12 日
Tim
Tim,1 晚行程
Expedia真实住客点评
6/10 好
2024 年 7 月 9 日
Alesa
Alesa,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2024 年 7 月 8 日
Not Great
There are not many options in Ville Platte for hotels. However, I would not stay here again. Our air didn't work properly, the hotel smelled funny, and it was only and felt like paint was covering the problems that were actually there.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2024 年 7 月 8 日
No warning of no elevators
When we checked in we were told our room was on the second floor with no elevator. We asked if there's anything on the 1st because one member of our party has mobility concerns. The irritated clerk says they are full and she can cancel our room with a penalty fee. She said that like 3 times. We repeatedly told her we didnt want to cancel and repeated our request. Again , I will just cancel your room and you can pay the penalty. I told her no...the hotel was full with a little league team with nosiy boys, and you can tell she was fed up.
Pamela
Pamela,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2024 年 6 月 16 日
Good stay
Small motel but family running it very accommodating. Not fancy but clean. Would definitely stay again.
Gary
Gary,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2024 年 5 月 19 日
真实旅客
3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 4 月 28 日
Charelle
Charelle,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 4 月 15 日
Aubrey
Aubrey,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 3 月 27 日
Tanya
Tanya,1 晚行程
Expedia真实住客点评
2/10 很差
2024 年 3 月 22 日
Horrible trap
Horrible
Not a Best western : trap !
Philippe
Philippe,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2024 年 3 月 18 日
My Family Visit
The hotel is relatively clean, however rooms have an old smell to them. The hotel is very outdated and could use some upgrades. The breakfast could be upgraded as I have gone here for several years and it’s the same each time.