Check in as terrible! The lady at the front desk did not know what was going on and charged my card and had an attitude for me asking why was she charging my card when I booked through hotels.com. She just kept saying she does not know what the charge is. Finally a manger was called and he was polite and said he did not know why she charged my card. Refund was given but the overall experience was terrible. She was not very nice or friendly when being greeted. No customer service at all.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 10 日
Salonika
Salonika,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 25 日
Salonika
Salonika,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 22 日
There were bugs on one of the beds,
Susan
Susan,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 5 日
Unique pool and welcoming lobby
Melissa
Melissa,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 3 日
It was very nice and clean
Katerina Nicole
Katerina Nicole,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 29 日
Julia
Julia,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Jennifer
Jennifer,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Roaches
Tv volume didn’t work
Damp musty smell
Right on the highway, big trucks and traffic noise
Jeff
Jeff,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 14 日
VERY QUIET
Selina
Selina,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 2 月 22 日
Klinton
Klinton,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 17 日
Cockroaches
Ricardo
Ricardo,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 14 日
Julie
Julie,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 6 日
The staff was awesome and helpful!!! Rooms were very clean and comfortable
Kayty
Kayty,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 29 日
Good
Gerardo
Gerardo,1 晚行程
Expedia真实住客点评
6/10 好
2024 年 12 月 15 日
Nothing to write home about.
The desk chair was not usable, I was afraid I would fall backwards out of the chair. The tv, on some channels, kept pixelating, couldn’t watch those channels. The staff was courteous.
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2024 年 12 月 3 日
Liliana
Liliana,1 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 11 月 27 日
Saved by the bell
Check-in was fast and easy. The receptionist was friendly and helpful.
After about an hour in the room, we woke up to baby ROACHES crawling EVERYWHERE!! We went down to the front desk to inform them about the problem and they immediately gave us another room. The "new" room was more clean and comfortable.
Danny
Danny,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 6 日
Nancy
Nancy,1 晚行程
Expedia真实住客点评
2/10 很差
2024 年 9 月 30 日
I just put "terrible" as nothing else fits to the issue I am trying to resolve. I arrived gave my credit card and was given the key to the room outside. I told lady I wanted inside she said there was only outside. Went to room and the a/c was not working. I came to front desk and asked for a refund. She said she could not help with that, she offered another room inside (now there was one inside) and I told her I was going elsewhere and she could not correct or give me the refund. I just need my refund as I did not stay there. Please help me resolve this and thank you.
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 9 月 6 日
Amir
Amir,1 晚行程
Expedia真实住客点评
2/10 很差
2024 年 8 月 25 日
I walked in and walked out. It was HORRIBLE, couldnt stay. STAY AWAY