The stay was good even though the app or user error resulted in my stay date was incorrect. The hotel said they deleted the stay for 5/3/25 and corrected it for 5/2/25
Gavin
Gavin,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 30 日
BRIAN
BRIAN,4 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 28 日
The rug in the rooms had spots on it, the chairs in kitchen have ugly stains on them. My wife was wearing shorts looked down and was disgusted. Your staff is very professional ,courteous and accommodating. I had to change my rooms due to no elevator , my mother unlawful is disabled..mystay was pleasant.
Clinton
Clinton,4 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 25 日
Bedbugs ate me up
The check in with Heidi was slow but she very personable. The overnight attendant was compassionate. I went to him at around 4 AM because I found bedbugs in my bed. He refunded my room and changed me to another one. He told me I would need to speak to his manager in the morning. I could not fall back to sleep because I was itching, the bumps were burning and my nerves wouldn't let me rest so I went down for breakfast at 7 AM and the morning attendant was discussing the incident with the night attendant and she was talking really loud with other guests in the area. I walked up and she was saying "why would you refund the room? I don't understand that. You moved her that was enough. " I said " ma'am, I'm right here." She said "so how can I help you?" I explained that I was supposed to speak with the manager and she said "she's not here, I'll talk to her when she comes and we'll reach out to you." That never happened. I came downstairs and asked for the manager. I was asked what I wanted and I said it was about the bedbugs so she went to get the manager. The manager told me that they spray for bedbugs occasionally and she didn't understand why the night attendant gave me a refund. She said she was willing to refund half of the room since I moved to the other room. I asked her to send me a detailed email of our conversation but she only sent that she needed 3 - 5 business days to process the transaction. I usually stay at this hotel only but after this I won't be back.
Sharon
Sharon,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 12 日
Jose
Jose,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 24 日
Within walking distance of Walmart and HEB. Super quiet!
Lisa
Lisa,1 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 23 日
Great staff
Carlos
Carlos,2 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 21 日
visa
visa,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 18 日
No elevator
Rene
Rene,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Afton M.
Afton M.,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
William
William,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 11 日
Ricky
Ricky,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 11 日
Liked everthing.
Ricky
Ricky,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 4 月 11 日
It was quite negative was no elevator steps needed vacuuming The staff was very nice and professional.
Kathy
Kathy,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 10 日
The staff are always friendly and helpful. Breakfast is nice. Location was great for our purpose. The room had a large dark stain on carpet and candy was on the floor when we got in our room.
Back door would bot open from outside and bed mattress was caved in the middle.
Suzanne
Suzanne,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 3 日
Dakoda
Dakoda,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 31 日
Monique
Monique,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 3 月 31 日
Saw multiple roaches; one huge dead one in the hallway that sat there for at lest 16 hours.
First room smelled damp and musty and like stale cigarettes. Second, just damp and musty. Carpets heavily stained.
Monique
Monique,2 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 3 月 29 日
Penny
Penny,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 27 日
Jorge L. Millet
Jorge L. Millet,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 27 日
Good for the Value
Very comfortable beds. Very quiet and great service from the staff!