The stay was good even though the app or user error resulted in my stay date was incorrect. The hotel said they deleted the stay for 5/3/25 and corrected it for 5/2/25
Gavin
Gavin,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 30 日
BRIAN
BRIAN,4 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 28 日
The rug in the rooms had spots on it, the chairs in kitchen have ugly stains on them. My wife was wearing shorts looked down and was disgusted. Your staff is very professional ,courteous and accommodating. I had to change my rooms due to no elevator , my mother unlawful is disabled..mystay was pleasant.
Clinton
Clinton,4 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 25 日
Bedbugs ate me up
The check in with Heidi was slow but she very personable. The overnight attendant was compassionate. I went to him at around 4 AM because I found bedbugs in my bed. He refunded my room and changed me to another one. He told me I would need to speak to his manager in the morning. I could not fall back to sleep because I was itching, the bumps were burning and my nerves wouldn't let me rest so I went down for breakfast at 7 AM and the morning attendant was discussing the incident with the night attendant and she was talking really loud with other guests in the area. I walked up and she was saying "why would you refund the room? I don't understand that. You moved her that was enough. " I said " ma'am, I'm right here." She said "so how can I help you?" I explained that I was supposed to speak with the manager and she said "she's not here, I'll talk to her when she comes and we'll reach out to you." That never happened. I came downstairs and asked for the manager. I was asked what I wanted and I said it was about the bedbugs so she went to get the manager. The manager told me that they spray for bedbugs occasionally and she didn't understand why the night attendant gave me a refund. She said she was willing to refund half of the room since I moved to the other room. I asked her to send me a detailed email of our conversation but she only sent that she needed 3 - 5 business days to process the transaction. I usually stay at this hotel only but after this I won't be back.
Sharon
Sharon,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 12 日
Jose
Jose,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 21 日
visa
visa,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Afton M.
Afton M.,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 3 日
Dakoda
Dakoda,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 29 日
Penny
Penny,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 27 日
Good for the Value
Very comfortable beds. Very quiet and great service from the staff!
Jose
Jose,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 17 日
Clean, courteous, and worth every penny
So clean and spacious. We had to vacate another hotel in the middle of the night because of roaches, maggots and moldy food left in the room from the previous guests. The young woman at the Best Western front desk was beyond sweet and kind. She quickly got us a clean room. I'm highly recommending this hotel to other Military families.
Jessica
Jessica,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 9 日
James
James,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 9 日
Room was spacious, clean and quiet. Front desk person moved us to 1st floor because no elevator which we really appreciated. We walked in the evening as there are sidewalks- that’s not always the case by hotels. Continental breakfast was ok. Nice maintained place.
Rosemary
Rosemary,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 8 日
Very friendly receptionists and great breakfast
Curtis
Curtis,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 27 日
Delia
Delia,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 22 日
Huge roach jumped out of new toilet roll. Very scary
Maureen
Maureen,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 20 日
Rochan
Rochan,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 18 日
Smelled like the vomit powder janitors use at school. It's a tired, old hotel. The front area looks newish.
Stacy
Stacy,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 18 日
Francis
Francis,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 2 月 18 日
Mary
Mary,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 15 日
Debbie
Debbie,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 6 日
Under construction, no microwave in rooms and the website said it did. No ice machines only on one floor.
Dannie
Dannie,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 2 日
Restful
Marcus
Marcus,1 晚商务旅行
Expedia真实住客点评
8/10 很好
2024 年 12 月 30 日
Staff has always been amazing each time we have stayed! The floors/carpets could use a good deep cleaning. The room was comfortable but the bathroom floor was not as clean as I would expect. Overall, we would stay again!!