The Hotel was clean and comfortable but way to expensive for the area. Ridiculous prices!!!!
Regena
Regena,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 19 日
Mark
Mark,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 4 月 8 日
Douglas
Douglas,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 3 月 3 日
It was very good next to a convenient store and staff where very nice limited rooms but amazing over all
Jody
Jody,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2023 年 11 月 20 日
Staff and manager very helpful and friendly.
Barbara
Barbara,4 晚商务旅行
Expedia真实住客点评
6/10 好
2023 年 10 月 31 日
M
Nancy
Nancy,3 晚行程
Expedia真实住客点评
10/10 绝佳
2023 年 10 月 18 日
Nice
victor
victor,2 晚商务旅行
Expedia真实住客点评
8/10 很好
2023 年 8 月 12 日
Mike
Mike,2 晚行程
Expedia真实住客点评
2/10 很差
2023 年 7 月 20 日
Check in was fine however the staff didn’t say when breakfast was , when check out was, how to access the pool , etc.The only thing she said was where the elevator was.and had to ring the bell each time- we put out the do not disturb sign on the door. When we arrived back late that night the floor was wet.- thinking there was a water leak. Nope -it had been professionally cleaned. My card was charged prior to checkout. Complained to manager. Company had I day to clean. No notice of any kind on the door. No discount given even though our bags were wet and one of my kids has an allergy to cleaning chemicals which I mentioned to staff. This place has 0 customer service. I stared strongly how unhappy I was and how it’s poor business practice to not inform customers of the floor being cleaned. Manager took 0 responsibility no apology, and blamed the cleaning company for not giving notice. I will never stay here again. Should have stayed at the cheaper hotel nearby. Too expensive here for the poor service. If you’re looking to stay somewhere to be close to your military loved one or friend staying at Eagle Pass, take my advice and don’t stay here.
Laura
Laura,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2023 年 6 月 25 日
Service was great! We arrived put our belongings down and left. When we returned out A/C unit was leaking water continuously and wet a big part of the floor. Tried to call the front desk and the phone would not work only on speaker, but you could not hear anything. We went to talk to the front desk and they were nice to give us another room. My email stated our check out time was at noon. But an associate said that was incorrect that check out was at 11am
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2022 年 11 月 14 日
Rafael
Rafael,1 晚行程
Expedia真实住客点评
2/10 很差
2022 年 11 月 14 日
Broken elevator. Stains all over the room . Awful breakfast .over priced .
Juan
Juan,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2022 年 8 月 15 日
There was no water on the first night. But a/c was cold
Melinda
Melinda,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2021 年 4 月 2 日
Brooks
Brooks,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2021 年 1 月 6 日
Good, it was a nice hotel. I enjoyed my stay........
真实旅客
1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2021 年 1 月 5 日
Shea
Shea,2 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2020 年 9 月 19 日
真实旅客
1 晚行程
Travelocity真实住客点评
6/10 好
2020 年 6 月 28 日
The rooms and hallways were very dark. Because of COVID, we couldn't use the pool or workout room. I feel like we should've gotten a discount. We also tried to get breakfast in the morning, but there wasn't anyone at the front desk to help us. We wound up going out for tacos.
William
William,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2020 年 6 月 3 日
The remote to my Tv did not work. The ice machines in the entire hotel were not working... I was provided ice, but it was an inconvenience. I understand with COVID breakfast is limited, but the selection offered for “pick-up” was sparse. These are all small things, but I will choose a different hotel in the future to avoid the inconvenience.
Brandi
Brandi,1 晚商务旅行
Travelocity真实住客点评
4/10 尚可
2020 年 5 月 4 日
I stayed 3 night and the first 2 night nobody was in the front seat I waited in front for 1 hr and nobody was there then I left across the street to get something to eat and still nobody was there then finally someone came and helped me then we couldn’t use the pool there was no breakfast the lady that was there in the mornings she was very nice and helpful but the night shift there never there besides that the staff was good the hotel is good I stayed there before this is the first time it happens to me the this hotel is very good and nice
Tina
Tina,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2020 年 4 月 18 日
Awesome
Great place to stay! Very clean and everyone was so nice.
Karla
Karla,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2020 年 3 月 25 日
It was awesome, everithing was really clean, thanks for that
真实旅客
1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2020 年 3 月 3 日
I loved that it was quite ans clean however the water heater needs improvement
真实旅客
1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2020 年 2 月 22 日
Debbie
Debbie,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2020 年 1 月 4 日
Reservation not delivered
I paid through Hotels.com but there was no reservation.
They say there was no email for the hotel so Hotels.com didn’t send it then the BW wouldn’t take phone confirm so I had to pay the hotel directly. If you offer a hotel on your site get your crap together. This is not the first time I’ve had issues.