At check-in, I was asked would I be using the in-room mini bar and I stated “I am not sure… maybe”. Thereafter, once I was situated in my room housekeeping knocked on my door stating that he needed to lock the mini bar. So I let him in and that is what he did… he locked the mini bar. I thought that was extremely brash and rude. Asking a customer at check-in will they be using the mini bar is a ridiculous question. First off, I did not know what was being offered in the mini bar until I got into the room, so I should not have to make a decision at check in. The fact that someone came and locked the mini bar while I was in the room is unprofessional and wreaks of two-star hotel behavior. Now, what if I had changed my mind and now the mini bar is locked. Secondly, on my check-out date I received a phone call from the front desk asking me what time would I be leaving. I was annoyed because I felt rushed and had not decided what time I was heading out but I knew was that it would be by noon which is the check out time. The employee then says to me “well can you give me a time?” I responded and told her I will be out by noon which is the check-out time and that is all I could tell her because I was getting ready. Ao in
In summary, do not lock the mini bar while the guest is in the room and do not pressure guests for a check out time any time before hotel noon policy.
Carla
1 晚行程
4/10
I picked a King bed paying extr $20. They still gave me twin beds which comes std. I told the front desk. They never returned the difference.
Srinivasa
1 晚商务旅行
10/10
Bhavin
1 晚行程
10/10
真实旅客
1 晚家庭旅行
10/10
真实旅客
2 晚家庭旅行
8/10
Stay was fine the rooms are decent , location is close to the food court as the good prices at the hotel are exorbitant.
Friendly staff. The open space is extremely noisy due to the exhaust system.
jasveer singh
2 晚商务旅行
10/10
Manish
1 晚行程
6/10
Pulkit
1 晚行程
4/10
Binder
1 晚家庭旅行
4/10
Shalini
1 晚行程
10/10
Quiet rooms. Efficient services. Checkin process by Abhishek was outstanding.