Checked in the door was half opened which was the first red flag. Trash was not emptied, we didn’t have bath towels and the sofa bed did not have any bedding even though I reserved the room needing extra bedding
When discussing my frustration to manager on duty, her response was “we can cancel you can go somewhere else” “this is Thermopolis you know “
Made
The family getaway a
Very bad experience
Shane
1 晚家庭旅行
10/10
Darla was super helpful!
Brian
1 晚行程
6/10
Hot spring angle is overrated
Jennifer
1 晚行程
8/10
Robert W
1 晚结伴旅行
10/10
Brent
1 晚家庭旅行
10/10
Super cute historic building. Great location. Being updated while we were there. Friendly staff.
真实旅客
1 晚行程
8/10
Room was comfortable.
Jenny
1 晚家庭旅行
10/10
Douglas
1 晚行程
10/10
Wonderful staff. Clean friendly and the breakfast was really good. I travel all the time and the staff was awesome and one of the to 2 girl breakfasts I've had.
Jason
2 晚家庭旅行
6/10
Average
Paul
1 晚家庭旅行
10/10
Casey
3 晚商务旅行
8/10
真实旅客
1 晚行程
10/10
Very cute and cozy!
sothea
2 晚商务旅行
10/10
Rowdy
1 晚行程
8/10
Kelli
2 晚商务旅行
8/10
The room was very small. We have stayed at this Hotel 2 other times and those rooms were MUCH BIGGER .. so I was disappointed. The only window ( in this small room), which is big due to the original design as a Sanitarium ( lots of light) had a malfunctioning cloth blind so we couldn’t put it up..not happy about that. They said they had one on order. The hot pool was lovely as USUAL.
Leslie
1 晚行程
8/10
The room was clean and nice except the floor. I have a dog that eats everything she finds on the floor. I kept taking things out of her mouth..if there had been a broom in the room I would have swept and solved the problem
Loved staying here everyone is friendly and helpful. Lots of room to roam with a dog right by the hotel. Lots of wildlife. Quiet place to stay.
I will stay here again.
Jill
2 晚行程
10/10
Casey
2 晚行程
10/10
Great stay!
Christopher
1 晚行程
10/10
The staff is excellent. Very friendly and eager to help. Love being so close to the hot springs.
Brian
2 晚家庭旅行
2/10
La calefacción no sirve el cuarto frío y en invierno 😒
Guillermo
1 晚行程
10/10
Mike
1 晚行程
10/10
Great..hot pool from the earth.
Leslie
1 晚家庭旅行
4/10
Washing Machine broken, short on towels. Ice machine broken. Flood damage to room not repaired. Beds uncomfortable. Noisey rooms. Breakfast sucked and out of what was there. Overpriced for sure.