The price was cheap but the bed was not comfortable. There was a smell in the room, likely from out of dated furniture.
Wenchao
1 晚行程
8/10
roadtrip路过住的,还不错,中规中矩的旅馆
XU
4/10
It was bug central. Do not recommend.
真实旅客
6 晚家庭旅行
4/10
first room had only one bed when reservation was for 2beds. this was hotels .com/expedia error when front desk person showed me their referral screen. The gentleman kindly offered me a second room which also only had one bed because that's the only thing he had available but we at least had a pull out couch. went to pull the couch out and it was very difficult to do so and upon finally getting it open there were literally blood stained sheets I had to go back to the front desk again and we were given a third room. The gentleman at the front desk was accommodating but situation was a little unnerving. We would've just change to go elsewhere but this was a nonrefundable room and it was nearly 10 o'clock at night after a 6 hour drive.
Michelle
1 晚家庭旅行
10/10
Ivandro V
1 晚行程
2/10
The property told me that they would be in contact and refund me twice however they didn’t and charged me. Gave me a smoking room, didn’t make it right even when there was almost complete vacancy there. Absolutely disgusting room and very upset they didn’t keep their word.
Andrew
1 晚家庭旅行
4/10
Dirty sheets, dirty shower and bath tub, dirty used washcloth left in the shower, floors were dirty, definitley won’t stay again.
Sebastian
1 晚家庭旅行
6/10
Breakfast was awesome and the morning staff were fantastic. Room was clean. Good quick stay.
真实旅客
1 晚行程
2/10
Understanding this isn't a luxury room, However, I do have some expectations. I expect the room to be clean and smell clean. This was a non-smoking room but had a heavy heavy cigarette smell. The floor was spongy and felt 1/2 rotten, the Bathroom was passable but the caulking in the shower was all cracked with mildew around the edges. The AC/Heat pump was so loud when I kicks on, I slept very little.
James
1 晚家庭旅行
2/10
When we arrived the check in ptocess was easy the guy working the desk was friendly. He got us checked in and assigned us a room. We got to the room and it hadnt been cleaned since the last person which happens no big deal. I went back to check in and the employee assigned us a new room snd apologized. We got into the new room which was s “deluxe”. It smelled like body odor upon entering. There was foid sneared on the curtains there was stuff stuck to the ceiling the pullout sofa was mist likely the source of the smell. My wife the pulled back the sheet to check the bed bug cover snd it looked like someone pissed and bled all over it absolutely disgusting. Obviously we weren’t sleeping in this room and our faith thata cleannroom woukd be available at this hotel was lost. I went to ask for a refund and showed the employee the pictures but was told he couldn’t issue a refund. Im still working on that and will most likely be calling Best Western themselves because they should know how disgusting this place is and their name shouldn’t be attato it.
Joshua
1 晚行程
6/10
Stephan
2 晚行程
6/10
Dongyan
1 晚行程
2/10
Had no rooms when i reserved
Tonya
1 晚行程
2/10
Dirty, smelly, and heating not working.
Miroslav
3 晚家庭旅行
6/10
For the price and location it was fine, but the bathtub was dirty otherwise no complaints
Robert
1 晚行程
10/10
真实旅客
1 晚家庭旅行
10/10
Jamie
1 晚行程
4/10
Harold
1 晚行程
4/10
Old and a little run down. Could use some updates and some polish
Jim
3 晚家庭旅行
4/10
The breakfast was ridiculous.
The juice machine was broken.
The waffle maker was broken.
The water pipes were frozen, so they had coffee made. But there was no hot water offered. So to make my tea and hot cereal I had to go back to my room and microwave some, then carry it back to breakfast.
Just terrible.
Larry
1 晚行程
10/10
真实旅客
1 晚商务旅行
8/10
Charles
1 晚行程
4/10
Our room remakes of cigarette and pot smoke from our neighbors who seemingly were smoking something the whole time we were there. There was a mountain of butts on the ground below from the chain smoking on the balcony.
On top of that, we left an iPad on the bed and when we called a few hours after checkout, they said the room hadn’t been cleaned yet, however the iPad was not found. We know it was in the room because we could track it, so it was obviously stolen by a staff member.