Let me start with what went well.. very clean, staff was friendly and a hot breakfast was nice. What didn't go well ... the bed was atrocious. The head was lower than the feet and there was such a dip in the middle you literally rolled together. Terrible nights sleep and a very sore back 😪
When I told the staff they said " Oh yeah the last guy yo stay in room 304 said the same thing about that bed, thanks for bringing it to our attention" So they wrre aware and didn't do a thing about it. Was hardly worth the money we spent.
Everett
Everett,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 11 月 30 日
Great stay
The stay at Best Western is always good. However, this is the second visit where there were no dollies to take your luggage to the room. Therefore several trips were needed to get things from the car to the room. Also, the hotel doesn't use trash bags in the trashcans inside of the rooms. They said it was done on purpose, which I guess is their decision. It could cause a mess, especially if you have a child in diapers/pullups. Otherwise the room was satisfactory as always.
Briana
Briana,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 11 月 24 日
Michael
Michael,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 22 日
Good job, easy.
Mark
Mark,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 4 日
john
john,3 晚行程
Expedia真实住客点评
8/10 很好
2024 年 10 月 30 日
gap on the bottom of the door was to large, didnt feel safe
Kattie
Kattie,2 晚行程
Expedia真实住客点评
6/10 好
2024 年 10 月 22 日
Sehgeet
Sehgeet,2 晚行程
Expedia真实住客点评
8/10 很好
2024 年 10 月 15 日
tammy
tammy,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 29 日
Kyle
Kyle,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 15 日
Farhan
Farhan,3 晚行程
Expedia真实住客点评
8/10 很好
2024 年 9 月 3 日
Met our needs. Second time here and both times breakfast items cold and not refilled. second time did not see anyone attending the breakfast line either morning.
Christopher
Christopher,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 8 月 29 日
Elizabeth
Elizabeth,2 晚行程
Expedia真实住客点评
2/10 很差
2024 年 8 月 14 日
Carol
Carol,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2024 年 8 月 14 日
The locks for one of the rooms did not work. There appeared to be mold coming through the ceilings.
Water was ponding in one corner of a bathroom sink.
A dead roach was left on the floor in a room.
The bed linens had stains.
The staff was nice.
真实旅客
2 晚行程
Hotels.com真实住客点评
4/10 尚可
2024 年 7 月 10 日
Juan
Juan,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2024 年 6 月 27 日
Staff was sooooo good! Pool water was cloudy and the elevator didn’t work so we had to carry all luggage up the stairs. Staff did do their best to get us onto the lowest floor.
iman-kai
iman-kai,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 6 月 22 日
David
David,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 6 月 20 日
Made a last minute reservation, accommodations met our needs.
Ronald
Ronald,1 晚浪漫旅行
Expedia真实住客点评
6/10 好
2024 年 6 月 17 日
We chose to stay at this location and cancel our existing reservation at the Hampton inn because this location offered a larger room with two tvs so my son could play his game system while I watch tv. However, our room was not equipped with two tvs as stated and they were unable to move us to a room that did after telling us they would and bringing all of our things back down to the lobby. The front desk was unable to tell us about the issue because the phone in our room did not work. Our room was also uncomfortably warm which didn’t improve after the ac ran for a few hours and it got dark as we had hoped. I had already had my autistic son settled by the time I realized that it wasn’t going to cool down enough to be comfortable or else I would have asked for a move. I chose to sweat and toss and turned all night rather than disrupt his routine because his behavior can be unpredictable and disruptive when that happens.The hot breakfast options weren’t great.The eggs had a weird texture and the potatoes were hard…possibly undercooked. We didn’t go hungry since they also offered continental options. The staff we did encounter were friendly. Arionna did try to fix the tv issue, but I guess there was nothing to be done. There weren’t any musty smells and everything seemed clean. It was just a lousy sleep after traveling all day and having another day of travel ahead of us.