Sheena at front desk was gracious, helpful, and knowledgeable!
Forced charge of $50/night for possible "incidentals" to be subtracted from fee; charge was immediate and without a receipt; refund is delayed 7-10 days after departure from venue and from travel area; and without knowing if "incidentals" were levied. Room's entrance door did not easily latch/lock upon closure; door needed to be forcefully pulled closed for lock to engage. Condition of room, especially bathroom, was poor: broken bathroom walls and long-time accumulation of dirt on bathroom baseboards. Electric outlets on bedside lamps wouldn't hold plugs for recharging devices. The very few TV channels provided offered nothing decent to watch - no movies and not even a news station.
Robert
Robert,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 25 日
Big and good location
Big room, comfortable bed, nice staff, good location. so so breakfast
Johan
Johan,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Stayed in the large suite- wonderful!
Everyone that works here is so wonderful. Our room was large, clean and really well located. It was quiet and the city is amazing!
James
James,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 19 日
katie
katie,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 6 日
Jean
Jean,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Great stay in downtown Charleston
Really enjoyed our brief stay. Had one maintenance issue that came up and it was addressed in less than ten minutes. Great staff.
John
John,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 20 日
Check in was late for us as while as lots of others. The Libby was full of people waiting to check in well after 4:00.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 10 日
Denny
Denny,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 4 日
Needs a bit of improvement
Our room was not clean when we arrived to it. Crumbs on the counters and floors had not been vacuumed, as evidenced by crumbs and debris in both the kitchen and bathroom. We had house keeping come on our 3 day there and the job she did was excellent, although she forgot to give us toilet paper.
On day 5 we went to use silverware and there was still food on the knife from someone else.
Parking was extremely expensive, $48 a day. The front desk told us if we had a handicap number we could park free. Having this saved us over $500 in parking. Thank you for letting us know this.
Mary
Mary,10 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 3 日
Had to request room service and towels. The fire alarm went off in the middle of the night. Know that can not be helped but not much guidance on where to go or when to ho back to room.
We left the next day (1 day early) and the still charged us a night and valet parking for a night we were no there. Called but not willing to compromise or make good.
真实旅客
4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 1 日
Kyle excellent
Kyle in upstairs pub was excellent
Peter
Peter,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 16 日
Southern Hospitality was at full display. Room was clean and had everything we needed (utensils, dish soap etc). Only issue with this location (and not the fault of the hotel) is that there is no free parking. The parking garage is owned by the city and the rate is ($1 for 20 minutes), and $24 for overnight. Hotel does offer Valet, which was ~$50 (with in-and-out priviliges).
真实旅客
5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 13 日
Nice place
Very close to everything
Jason
Jason,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 11 日
Anthony
Anthony,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 9 日
Walking distance to downtown!!!
This hotel had a full kitchen excluding an oven. The staff was courteous and friendly. We walked everywhere! Very convenient being on King Street. I highly recommend this hotel.
Melissa
Melissa,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 6 日
Stuart
Stuart,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 4 日
William
William,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 31 日
Overall a pleasant place to stay. The location is convenient and the facility is well maintained.
Deon
Deon,2 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 28 日
We were pleasantly surprised at how big the suite actually was! It was like staying in a complete apartment with all of the amenities desired. We will certainly stay here again and recommend this Hyatt to all of our friends and family!
Helen
Helen,2 晚结伴旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 27 日
We stayed for just under 48 hours. The fire alarm went off in the night at 2:30 am and we evacuated the building. Never heard what happened. At 6:22 am the clock alarm went off. I had not set it. At the end of our stay we paid $72 for parking after being told it was $24 max per day and we were under 48 hours. Our kitchen sink faucet was barely functioning, very loose and not working properly.
Sid
Sid,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 27 日
Jason
Jason,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Great location. Very good accommodations. Staff helpful and pleasant.