Hotels.com and Home2Suites worked together to make sure I had a great room in which I could feel comfortable and safe. The ease of check in was a plus. I could live in that room because it was perfect for my special needs.
Cassandra
3 晚行程
6/10
Toran
1 晚家庭旅行
8/10
Mei wen
1 晚家庭旅行
10/10
The staff is always so nice and accommodating, friendly and willing to help. Darrin and Rachel were there most of the time when we there and the young light skinned AA guy from days were all very nice and always said Hi to my nephew ( he'll say hi 100 times a day LOL). All in all recommend
Nneka
8 晚家庭旅行
8/10
Shirri
2 晚行程
10/10
Jen
1 晚家庭旅行
10/10
The stay is always great but they really need to change their breakfast. The oatmeal was cold, the waffle mix was too watery and just the overall selection is terrible. Just do Danish and fruit and cold cereal if you can’t offer better food.
真实旅客
1 晚行程
4/10
Room was clean, breakfast was wonderful. However we was put on the third floor and i have no idea if they were doing constuction on the fourth floor or what but it was so noisey that qe could not sleep.
David
1 晚行程
8/10
Everything was good
taylor
1 晚行程
2/10
I would NEVER RECOMMEND this hotel to anyone. As soon as we entered into the hotel it smelled like dogs. Once we entered into our rooms and began to settle in we noticed the linen was not clean there appeared to be a hug urine stain in the middle of the pullout bedding, the pillows were beyond dingy with red stains on the corners. The linen inside the plastic bedding bag had random strands of hair in it on the pillows and sheets. It was so bad they moved us to another room. Even if not I would have slept in our rental at before sleeping in that filth. We checked the new room and it was cleaner than the other one but still not what we would expect from a Hilton brand but after an 11 hour drive to Cleveland from Georgia we needed to rest. They wouldn’t give us a refund so we were stuck there for two nights. It was awful. I’ve always seen terrible incidents like this on television but never had I experienced such disappointment before.
There was one staff member who tried to provide us with the best accommodations as possible. He was a tall black guy that worked the night shift. Sorry I can’t remember his name but he was great but the morning host was so rude. She was an older black lady with the worst attitude. I hope the managers see this as well.
Judston
2 晚行程
10/10
It was a nice place to stay
Thomas
1 晚行程
10/10
My kids loved the hotel ! Very comfortable! Very peaceful ! Didn’t like the small option of the food choice but other than that, we add this to our list of hotels for our monthly get away !
Tiyona
1 晚家庭旅行
4/10
Tyeisha
2 晚行程
8/10
We stayed for 1 night and it covered what we needed it for.
Ronald
1 晚家庭旅行
2/10
Reginald
3 晚行程
10/10
Chris
1 晚家庭旅行
10/10
Brittany
1 晚家庭旅行
10/10
The location nearby the highway
James
2 晚行程
8/10
One night stay. It was clean and the staff was exceptional. Property is a little worn. Would stay again.
Tracy
1 晚行程
8/10
The suites are big, clean, and comfortable. I only wished the pool was heated.
Caitlin
2 晚浪漫旅行
10/10
Staff and property was clean, professional and friendly
Brittany
1 晚行程
2/10
Pool closed
Deborah
2 晚行程
6/10
真实旅客
1 晚家庭旅行
6/10
the fire alarm went off very early and they didn’t apologize or anything , the pool was closed the whole weekend, and one of the housekeepers opened my room door very early without having my permission and i was in the room sleeping