I'm mad I didn't stay here sooner!! I volunteer at Kingdom Bound every year but this is the first year I tried the casino- the past few years I've had terrible experiences at other local hotels....
I called a few days before my trip to see if I could extend a day because I was planning to come earlier. They apologized and said the hotel was booked solid. Not a problem- they told me I should be able to check in early on my arrival date!! The people on the phone were nice. The check in process was easy, smooth and the desk people were friendly. DELICIOUS buffet breakfast. Casino workers were friendly. Bed, pillows, comforter- SO COZY. Shower- spacious, great water flow, great water temp. I honestly have zero complaints about this property and it WILL be my new KB lodging go-to!!!!
Alicia
Alicia,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 31 日
Great room, great venue for the concert!
Chris
Chris,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 5 日
Kenneth
Kenneth,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 7 日
Room was perfect and very clean. Longer walk from desk to room than I was anticipating. Had a ton of problems with the key reader on the door. Would not read keys almost every time I left the room. Carried keys in hand from desk to door and it wouldn't even register it. Was never told until check out that I could use the phone at the end of hallway to call the desk to get new keys brought to the room so I made about 8 trips overall just for keys.
Jason
Jason,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 5 日
Michael
Michael,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 6 日
Nicholas
Nicholas,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 2 日
We have stayed at this property several times. The rooms are updated however, they need a deep cleaning. On our last stay we booked through Expedia as I have for years booking flights and hotels for more than 1000 employees as they travel. We never have an issue.
We went to check our employees in and it was no issue and all of a sudden they didn’t have any rooms. The two gentleman that work for us are Hispanic and when they saw them they were suddenly out of rooms. I reached out to Expedia, the hotel claims they had a glitch and that it’s Expedias fault. It’s NOT Expedia. It’s the hotel. Ultimately, we were able to sort it out. I honestly feel like it was a case of discrimination.
Our employees are mostly Hispanic, highly educated and hard working. No reason for this type of behavior. I did not want imbarrass my employees so I chose not to approach it with them there.
Paul
Paul,3 晚行程
Expedia真实住客点评
2/10 很差
2025 年 4 月 27 日
Douglas
Douglas,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 26 日
Gregory
Gregory,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 4 月 21 日
Quick getaway. Casino has a fun vibe. Room was adequate. Morning breakfast was not great; rubbery eggs, stale donuts and muffins. Chocolate milk was a pitcher of white milk and container of chocolate syrup to make your own.
Tammie
Tammie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
MomNkid
Fabulous
carlos
carlos,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 11 日
Ace
Ace,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 4 月 10 日
william
william,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 6 日
Fred
Fred,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 27 日
The staff at the hotel were great. Very friendly and professional. Comfortable rooms and nice dining options.
Bernadette
Bernadette,1 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 23 日
Truly enjoyed our stay at Batavia Downs. Friendly and very helpful staff. Will definitely stay again.
Brenda
Brenda,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 10 日
RACHEL
RACHEL,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 9 日
very patient and understanding
aaron
aaron,1 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 3 月 6 日
My sister and I stayed in one of there best room anc it was pretty bad . In the past I have held positions in hotel chain Quality inspections and so I know key areas that should be cleaned daily and these were not cleaned for some Time , ( coffee pot and we complained about that and
Nina
Nina,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 4 日
Betty Jo
Betty Jo,1 晚行程
Travelocity真实住客点评
8/10 很好
2025 年 3 月 3 日
The room was so dusty debris behind the door, in the corners of the room. What’s up with the throw rugs - they slip under your feet??
Hotel and casino clean but our room was bad
Betty Jo
Travelocity真实住客点评
8/10 很好
2025 年 3 月 3 日
Fun stay excellent service.
Michael
Michael,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 1 日
When I checked in two key cards did not work had to get new key cards 3 AM in the morning. The neighbors turned on the TV. I assume they were drinking very loud. Didn’t call the front desk cause I was afraid of retaliation from the neighbors.
But overall, the room and breakfast was amazing
I stay here a lot, and that was the first bad experience I’ve had