Arrived around 3.30 to find front door locked and reception closed. Called an offsite call centre and was put on hold while they found someone that could let us in. The fellow who eventually arrived was gruff and didn’t make us feel very welcome at all. The rooms were cold and the windows left open. No central heating but only a little space heater that didn’t work. Bed was fine and TV had streaming services but they were the only positives.
Geoff
Geoff,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 30 日
Cheap and Cheerful, Matt & Bandon there to help, Thankyou
Ross
Ross,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 30 日
Mads
Mads,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 16 日
Could do better
As I already did a check in review regarding our disappointment I won’t go into the details again. There needs to be a lot of change for this hotel to change our opinion and a lot more care when guests are unhappy if justified, in which our case it was. On the good side this hotel could be amazing with some maintenance and better housekeeping & some front desk service. it would be a nice place to stay. Great wifi, and convenient location with access to cafes and shops.
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 3 日
Sheetal Arun
Sheetal Arun,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 28 日
great.
Brian
Brian,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 23 日
Good location.
Matt was very helpful.
Convenient location to shops and restaurants. Lots of parking spaces
Mary
Mary,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 17 日
Basic stay, good area. Decent price
Good size room, decent facilities however no cutlery which was bizarre. View of lake obstructed by service station across road.
Bed was comfortable however was two singles combined. Probably wouldn’t stay again. Preferred Lake Jindabyne hotel across the road.
Daniel
Daniel,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 12 日
Disappointing summer stay
The foyer and common areas are beautiful but be warned there is no lift so be prepared to take your luggage up the stairs if your room is on the first floor.
The room had no air conditioning and became incredibly warm and uncomfortable overnight, even with the overhead fan going and balcony door open.
The kitchenette didn't have an exhaust fan so using the electric frypan provided filled the room with smoke which took ages to clear (even with the overhead fan going and balcony door open as mentioned above).
Might be more pleasant in the winter but couldn't recommend for an extended summer stay.
Julianne
Julianne,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 31 日
.
Maciek
Maciek,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 1 月 22 日
Good central location. Lovely renovated kitchen and bathroom. Room was extremely dirty. Some sort of tomato sauce on carpet. Property manager offered additional cleaning while we were out and some of it was cleaned but not all. Dirty table, bench, chairs, skirting boards.
No aircon and room way too hot when 28 outside. Windows didn’t fully open. Ceiling fan dangling.
Don’t mind older properties and often stay in older cheaper properties but cleanliness is non negotiable. Very disappointed.
Sarah
Sarah,2 晚家庭旅行
Wotif真实住客点评
10/10 绝佳
2025 年 1 月 22 日
We stayed at Alpine Gables as a gateway to Thredbo for mountain biking. The accommodation was comfortable and parking very easy and felt safe leaving our bikes on the back of the car in the carpark. Having easy access to Woolworths for groceries, and directly across from the lake for a quick dip was great.
Philip
Philip,2 晚家庭旅行
Wotif真实住客点评
10/10 绝佳
2025 年 1 月 19 日
A perfect hotel to have everything for travellers
Alpine Gables is a perfect hotel to have everything for travellers, very handy and comfortable. The hotel is so conveniently located in the central of Jindabyne NSW with a short distance to Mount Kosciuszko easily.
Ning
Ning,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 17 日
Great location
Jeffery Robert
Jeffery Robert,1 晚浪漫旅行
Wotif真实住客点评
10/10 绝佳
2025 年 1 月 13 日
Salim
Salim,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 13 日
Timothy
Timothy,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 1 月 12 日
The property doesn't have air conditioning which was very uncomfortable during the summer visit.
Jagvir
Jagvir,2 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 1 月 7 日
Man at the front desk was extremly rude. He went from being decent to very disrespectful and accused my co-traveller that they had 4 extra kids with them when they didn’t and demanded an extra payment of $160. He threatened to kick us out because of their toddler touching the christmas display and disregarded the complaint that the bathroom was not clean (hairs streaks on mirror, shower glass and bench)
Appalling customer service, do NOT bother staying here.
Room was stifling hot too.
Reuben
Reuben,1 晚行程
Wotif真实住客点评
8/10 很好
2025 年 1 月 6 日
Great place. Very comfortable b
Daniel
Daniel,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 6 日
Very nice spacious, quiet and clean place. Matt was well prepared for our late check-in which made things very easy. Place and facilities are very well maintained. Ample free parking right in front of the place. Will definitely go again next time
Ganaka
Ganaka,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 1 月 4 日
Second time staying at this property, because of the great location. Do not be confused by the photos of the kitchen. There is a kettle & microwave only for heating ready meals & snacks - despite having good fridge & freezer, there is no oven or cooktop & signs up regarding charges if the alarms are triggered. If you are planning to cook for your family or group, this is not the place for you.