The staff was very courteous, the grounds are very nice, lots of pools, swim up bars etc., there’s a club on the compound which is great, you don’t need to go anywhere and the food was delicious, the rooms can do with some updating but a vacation need not be spent in a room
Nickisha
Nickisha,3 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 11 月 15 日
Staff was so friendly and accommodating!
Josephine
Josephine,11 晚行程
Expedia真实住客点评
8/10 很好
2025 年 11 月 10 日
Food exceeded expectations; speciality restaurant were great.
room was lovely; beautiful view to the sea
grounds and beach area were pleasant
drinks were disappointing - sicky sweet tropical drinks; only draught beer; cheap substitutes for things like Bailey's and Kalua
joe
joe,6 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 11 月 9 日
SANG JOON
SANG JOON,7 晚行程
Expedia真实住客点评
6/10 好
2025 年 10 月 31 日
room and staff were great - what could use improvement is the variety of food and temperature of food already on the buffet-- it is always lukewarm- never hot
Gregory Allen
Gregory Allen,7 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 10 月 13 日
Fanny A
Fanny A,6 晚行程
Expedia真实住客点评
6/10 好
2025 年 9 月 30 日
Some of the stuff are very nice and friendly while the one in management are very rude and obnoxious. They serve the same food everyday for breakfast lunch and dinner. No different selection unless you go to the specialty restaurant which you have to pay for.
Ramnarace
Ramnarace,4 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 9 月 23 日
Food options were horrible. Electricity went out multiple times on multiple days.
Robert
Robert,6 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 9 月 12 日
En general todo bien, buen servicio e instalaciones y demás
Andrea
Andrea ,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 9 月 3 日
Jaime
Jaime,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 2 日
Great property for a great price
Lindsey
Lindsey,5 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 9 月 1 日
Tuvimos que pedir cambio a las habitaciones de su hotel Riviera Maya por qué no nos gustó nada lo que obtuvimos en Yucatán.
Daniel Alberto
Daniel Alberto,6 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 8 月 26 日
Le falta mas variedad de alimentos
Memo
Memo,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 8 月 25 日
COSTO BENEFICIO
BUENA EXPERIENCIA COSTO BENEFICIO
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 18 日
Good
Enrique
Enrique,3 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 8 月 11 日
El desayuno comida y cena deficiente no tienen buenos restaurantes de especialidad
Lic. Agdaly
Lic. Agdaly,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 11 日
Buen hotel y atención del personal.
Melisa
Melisa,3 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 8 月 4 日
Nice staff beach not great
lori
lori,5 晚行程
Expedia真实住客点评
8/10 很好
2025 年 8 月 3 日
Todo bien
daffne
daffne,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 8 月 3 日
FUN PLACE TO STAY
Robert
Robert,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 7 月 27 日
Overall the stay was terrible. You don’t have access to all the restaurants on the resort. Pools close at 6pm. The swim up bars close at 7. The whole resort shuts down at midnight. So drinking and late night food isn’t an option. The buffet food isn’t good. They ran out of plates and also cannot seat everyone. Restaurants wouldn’t allow us to make reservations but also wouldn’t seat us when we tried to walk in. Drinks aren’t strong. The liquor is cheap liquor. The pool water is hot that it’s not even enjoyable. The front desk made us wait in a 30min line to check out.
We paid for an ocean front view and our view was the back of a trash can and building. 90% of the view was blocked and 10% was the ocean. The ocean is nasty rocky. There’s no cabanas to sit on or even try to enjoy the beaches. The beach is dirty. Barrels in the water. I’ve stayed at several resorts all over Mexico and this is by far the worst one. I wouldn’t go back if you paid me. The saying “you get what you pay for” doesn’t even apply here. It’s a cheaper stay but still not worth it.