Food options were horrible. Electricity went out multiple times on multiple days.
Robert
Robert,6 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 9 月 12 日
En general todo bien, buen servicio e instalaciones y demás
Andrea
Andrea,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 9 月 3 日
Jaime
Jaime,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 2 日
Great property for a great price
Lindsey
Lindsey,5 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 9 月 1 日
Tuvimos que pedir cambio a las habitaciones de su hotel Riviera Maya por qué no nos gustó nada lo que obtuvimos en Yucatán.
Daniel Alberto
Daniel Alberto,6 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 8 月 26 日
Le falta mas variedad de alimentos
Memo
Memo,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 8 月 25 日
COSTO BENEFICIO
BUENA EXPERIENCIA COSTO BENEFICIO
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 18 日
Good
Enrique
Enrique,3 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 8 月 11 日
El desayuno comida y cena deficiente no tienen buenos restaurantes de especialidad
Lic. Agdaly
Lic. Agdaly,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 11 日
Buen hotel y atención del personal.
Melisa
Melisa,3 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 8 月 4 日
Nice staff beach not great
lori
lori,5 晚行程
Expedia真实住客点评
8/10 很好
2025 年 8 月 3 日
Todo bien
daffne
daffne,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 8 月 3 日
FUN PLACE TO STAY
Robert
Robert,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 7 月 27 日
Overall the stay was terrible. You don’t have access to all the restaurants on the resort. Pools close at 6pm. The swim up bars close at 7. The whole resort shuts down at midnight. So drinking and late night food isn’t an option. The buffet food isn’t good. They ran out of plates and also cannot seat everyone. Restaurants wouldn’t allow us to make reservations but also wouldn’t seat us when we tried to walk in. Drinks aren’t strong. The liquor is cheap liquor. The pool water is hot that it’s not even enjoyable. The front desk made us wait in a 30min line to check out.
We paid for an ocean front view and our view was the back of a trash can and building. 90% of the view was blocked and 10% was the ocean. The ocean is nasty rocky. There’s no cabanas to sit on or even try to enjoy the beaches. The beach is dirty. Barrels in the water. I’ve stayed at several resorts all over Mexico and this is by far the worst one. I wouldn’t go back if you paid me. The saying “you get what you pay for” doesn’t even apply here. It’s a cheaper stay but still not worth it.
Emilee
Emilee,3 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 7 月 19 日
EDMOND
EDMOND,7 晚行程
Expedia真实住客点评
8/10 很好
2025 年 7 月 19 日
shania
shania,4 晚行程
Expedia真实住客点评
6/10 好
2025 年 7 月 14 日
It’s basic facilities. They have many activities that’s a great thing. Since we were there in summer time, ocean was full of seaweed and not possible to swim or enjoy. Rooms need some improvement. Also diningroom was so hot and there was no AC working. It’s an ok place to stay in this price range.
Sebnem
Sebnem,6 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 7 月 13 日
Las instalaciones bien comparado con el precio que te sale la estadía y la comida muy rica de hecho.
Hay factores que no me gustaron del todo por qué al momento de reservar te dice que te incluye tu reservación pero al llegar y tratar de usar las instalaciones es lo contrario por qué te dicen que no viene en tu paquete que reservaste pero cuando llegas al loby te dicen que si así que nadamas sería eso de ahí en fuera todo excelente🙌
Marina Del Rosario
Marina Del Rosario,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 7 月 10 日
Las instalaciones están en muy buen estado. La comida, espectacular, así como la atención del personal. La variedad de bebidas, excelente. Quizás hagan falta más opciones de snacks, ya que sólo hay sándwiches y crepas. Lo malo fue que no pudimos meternos al mar debido a la cantidad de sargazo, pero eso es ajeno al hotel.
SAMUEL PADILLA
SAMUEL PADILLA,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 2 日
It was a great experience, thank you
Annel
Annel,2 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 6 月 27 日
Sierra
Sierra,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 6 月 27 日
Damjan
Damjan,4 晚行程
Expedia真实住客点评
6/10 好
2025 年 6 月 14 日
The resort was good but could have been better if we could have used the other restaurants on site. Next time I would definitely book the Catalonia Maya Rivera. The staff, pool swim up bar, theater, and lounges were fantastic! The only down sides were the stinky smell from the seaweed (which was not the resorts fault) and the rooms were very out dated. We could not utilize the other restaurants because we could not get reservations, except the buffet which was not too bad since the food was ok and was different every night. Also no room service, will not stock your mini fridge with anything except water.
Yuri
Yuri,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 8 日
They staff was friendly and helpful the whole time. Little disappointed that after i upgraded that i wasn't able to book dining reservations until a day or 2 being there, but it was fixed. The wait staff everywhere was welcoming and courteous. Will definitely be back.