Experience the vibrant energy of Hanoi at Fortuna Hanoi Hotel, where you can unwind with yoga classes, a reflexology treatment, or a dip in the outdoor pool. Enjoy Japanese cuisine and karaoke nights while indulging in luxurious amenities like an arcade/game room and dry cleaning/laundry services.
Hanoi Old Town Night Market - 5 min drive - 4.4 km
Getting around
Noi Bai Intl. Airport (HAN) - 36 min drive
Hanoi Railway Station - 11 min drive
Hanoi Long Bien Station - 16 min drive
Ga Thuong Tin Station - 17 min drive
Airport shuttle (surcharge)
Restaurants
Bánh đa cua miến trộn Cô Sêu ngõ 12 Láng Hạ - 2 min walk
New Sphinx Beer Bar - 2 min walk
Quán Nhỏ 31 Láng Hạ - 2 min walk
Miến lươn Huyền Trang - 4 min walk
博多幸龍 - 1 min walk
About this property
Fortuna Hanoi Hotel
Fortuna Hanoi Hotel features a nightclub and puts you just a 5-minute drive from Ho Chi Minh Mausoleum. Guests can visit the spa to be pampered with massages, aromatherapy, or reflexology, and Emperor, one of 3 restaurants, serves Japanese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a fitness center. Fellow travelers like the overall property condition.
Languages
Chinese (Mandarin), English, Filipino, Japanese, Korean, Malay, Vietnamese
More about this property
VISIBILITY
At a glance
Hotel size
350 rooms
Arriving/Leaving
Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Onsite parking limited
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas
LOB_HOTELS
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–10 AM
3 restaurants
2 bars/lounges
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
What to do
Fitness classes
Yoga classes
Karaoke
Working away
Business center
6 meeting rooms
Computer station
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
ATM/banking
Safe-deposit box at front desk
Television in common areas
Fitness center
An outdoor pool
Arcade/game room
Full-service spa
Nightclub
Sauna
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Accessible airport shuttle
Visual fire alarm
Doorbell and phone notification
Lever door handles
Phone accessibility kit
ROOM
Room amenities
Be entertained
42-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Bidet
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
STAR_OUTLINE
Special features
Spa
Spa de Palace has couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Dining
Emperor - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
May Man - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Tiffin - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
MONETIZATION_ON
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately VND 400000 per person
Airport shuttle service is offered for an extra charge of VND 1500000 per vehicle (one-way, maximum occupancy 1)
Children & extra beds
Rollaway beds are available for VND 1100000.0 per day
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Also known as
Fortuna Hanoi
Fortuna Hanoi Hotel Hotel
Fortuna Hotel Hanoi
Hanoi Fortuna
Hanoi Fortuna Hotel
Hanoi Hotel Fortuna
Hotel Fortuna Hanoi
Fortuna Hanoi Hotel
Fortuna Hanoi Hotel Hanoi
Fortuna Hanoi Hotel Hotel Hanoi
HELP_OUTLINE
Frequently asked questions
Does Fortuna Hanoi Hotel offer free cancellation for a full refund?
Yes, Fortuna Hanoi Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Fortuna Hanoi Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Fortuna Hanoi Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Fortuna Hanoi Hotel?
Yes. Parking spots may be limited.
Is airport shuttle service offered by Fortuna Hanoi Hotel?
Yes, an airport shuttle is available. The charge is VND 1500000 per vehicle one-way.
What are the check-in and check-out times at Fortuna Hanoi Hotel?
You can check in starting at 2:00 PM. Check-out time is noon.
What is there to do at Fortuna Hanoi Hotel and nearby?
Onsite recreation at Fortuna Hanoi Hotel includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Fortuna Hanoi Hotel also has 2 bars, a nightclub, and a sauna, as well as a steam room and an arcade.
Are there restaurants at or near Fortuna Hanoi Hotel?
Yes, there are 3 onsite restaurants, featuring Japanese cuisine.
What's the area around Fortuna Hanoi Hotel like?
Fortuna Hanoi Hotel is in Ba Dinh, a short 1-minute walk from US Embassy and 17 minutes' walk from Vincom Center Metropolis.
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Fortuna Hanoi Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.8/10
Cleanliness
7.8/10
Staff & service
7.4/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10
Very luxurious for a decent price.
Na Ree
4-night trip
10/10
Good location
Wai Hong
4-night trip
10/10
Overall is a good hotel to stay
AUSTIN
2-night trip
10/10
Comfortable to say. Good for business trip.
Masaru
1-night trip
10/10
Great place to stay always my first choice.
AW LAI
2-night trip
10/10
BEST HOTEL !
Tadashi
2-night trip
10/10
Location good for me. Breakfast spread can be better
Chee Keong
3-night trip
10/10
Clean, good food, not fat from Hoan Kiem by grab
ELECTRIC ENER
1-night trip
6/10
binh thuong
Akinori
4-night trip
8/10
Wonderful staff
Daniel
2-night trip
6/10
The check in is fast. This is the 2nd stay since 2006. The surrounding is getting more restaurants compare to last time. There is a western restaurant just beside the hotel. However I find that the food at Tiffin is better. Room is average, cleanliness can be improved. Air conditioner work well. The shower is strong enough for a good bath. Didn’t take the breakfast as there are a lot of Chinese crowd. Travel to old quarter is easy, just call a grab. Will definitely come back to stay.
Matthew
4-night trip
10/10
Front desk attentive to request.
CK
4-night trip
10/10
Everything was good. But Please be sure to take action if excessive noise is reported late at night.
Lyu
4-night trip
10/10
Overall good
Manish
3-night trip
10/10
The hotel originally had issue retrieving my booking but they remain patience and assisted me in my check-in. Special thanks to Mr Gener Pangan, the hotel's OM, whom have taken the extra mile in assisting me and also listening to my requests. Not my first time staying at this hotel, and things have pretty much been unchanged since pre-COVID - clean and comfortable hotel.
RICHARD
3-night trip
8/10
Air con not clean, wifi not available
Lewis
2-night trip
10/10
Morning (7:00 -9:00a.m.) street traffic control. Difficulty pick up a taxi from the hotel. If hotel can provide most traffic taxi, it can solve the problem.
wee yin
3-night trip
8/10
Hotel didn't offer an option for airport drop off.
Sundeep
3-night trip
4/10
1. No bottled water. Instead, the hotel provides you with a jar of water with a lid that is not sealed. So you don't know how old the water is and what kind of water it is. I have never stayed in any hotel that does it. When are asked for a bottled water, they asked you to purchase the bottled water with a price tag.
2. Window view was messy roofs of many lower buildings and they wouldn't change it for you.
3. They refused to let you cancel your stay or give you refund. I booked for 4 nights and had to stick with it.
4. Inconsiderate and low efficient front desk. I arrived at the hotel about 3a.m ish and really wanted a bed asap but the front desk could not find my booking first and then said I could not check in until 3 pm that day. I told him I had no problem paying for that morning but just wanted the process to be faster. It took him about 10 minutes to finally get a room key for me and then I had to wait for another 10 mins to get my luggage delivered.
5. Staff don't speak English well and it was hard to communicate with them. It was very frustrated to have to talk to a few staff on the same problem, because they don't speak good English.
6. When I got a pear from the breakfast, I was told I could only eat it in the cafeteria and it was not allowed to take it away.
The hotel charges like $100 per night, but is too frugal to provide free 2 bottled water a day or a pear!
I will never stay at Fortuna Hanoi Hotel again. Very negative experience.