Met Mr. Justin whom was extremely professional and personal. Check went well, black female forgot her name was but I appreciate how accomatating she was to a special request of mine. I am a Embassy Suite hopper and this has been the best this year out of four others.
Sharon
Sharon,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 24 日
Inoperable TVs
The room was ok. The TVs didn't work and were replaced twice and still didn't work. The pool was out of order and the ice machine on our floor didn't work. We were never offered another room with working TVs.
Karen
Karen,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Great Visit!
Great stay, we were on a family trip to Carowinds for my daughter’s birthday. We had a lovely time the hotel was clean, great location. We will be back again.
Lauren
Lauren,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 18 日
Jacqueline
Jacqueline,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 18 日
The hotel stay was great. I had a problem with checking in. Even though I had my confirmation number and a receipt for my reservation. They didn’t have a room reserved for me because it wasn’t showing where I booked the room in their computer. I had to re-request a room when I got there.
Gwendolyn
Gwendolyn,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Passing through Charlotte
Only stayed one night. The hotel is very nice & is located in a nice area with a movie theater within a 10 minute walk from the hotel. Our room was very clean & the front desk receptionist was very friendly.
michael
michael,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Sonja
Sonja,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 5 日
Timothy
Timothy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Chris
Chris,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 29 日
Pierre
Pierre,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
It was my first time staying and I enjoyed it. I will be coming back.
Christopher
Christopher,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 23 日
Samara
Samara,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 19 日
The hotel was good. Breakfast was great! The manager social would be better if there was something other than chips. The restaurant food was pricey. The parking is terrible!!! This hotel shares their parking lot with two other hotels.
Joy
Joy,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 9 日
Nice
Very comfortable rooms super clean
Ronald
Ronald,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 7 日
The best
I would love to stay here every time I visit the city.
Tiffany
Tiffany,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 3 日
Miguel
Miguel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 2 日
GREAT WEEKEND GETAWAY
Solo trip to Charlotte for the weekend!!! Hotel staff was great, room was comfy
Eric K Lee
Eric K Lee,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 18 日
keith
keith,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 17 日
Need a refund of one night
I checked in about 4pm for a Valentine weekend. We went out for dinner and drinks and returned about 9pm. After settling down to shower we realized there was no hot water to shower. I called the front desk and they advised we move from the 3rd floor to the 5th floor. We then packed up everything and moved to the 5th floor about 10pm. Once settling in on the 5th floor I called the front desk again related to an issue with the heat. The young lady came and said maintenance was gone for the evening and she was not sure if they had another room and if they did she would help me move this was about 11:30pm now. She tried to reset the heat with the maintenance guy instructions from the cell phone. I asked if they had an electric heat until the morning. She called back and I was upset by now and I told we will just rap up in the blankets until the next morning. About 3am I heard the heat coming on. I always stay at Embassy Suites because they are the best. This was very disappointing and I feel this one night stay should be refunded because we paid TOP dollars because it was a Valentines weekend.
Audrey
Audrey,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 13 日
Embassy has gotten frugal.
The internet connection was not working.
The gym was under construction.
The staff advised that I had to buy water for night #2 instead of providing a couple bottle of water? Is $.25 worth of water going to hurt the financials.
Breakfast does not open until 6:30 AM. Those of us that work, just need a cup of coffee and a banana for the road. Working individuals cannot wait around for simple items like that.
Other hotels in this area have these amenities and provide a clean room.
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 9 日
Audrey
Audrey,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 30 日
Safe
Christopher
Christopher,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Don
Don,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 23 日
This is a great tuckaway
Nakeya Rachelle
Nakeya Rachelle,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 20 日
Friendly, attentive, and engaging staff. I definitely plan to stay again.