The breakfast was inedible- meat undercooked and dangerous to eat. No juice or milk out, only when requested. Service very poor and started to clear away just before 9:30am (when breakfast ends) despite guests being in restaurant and trying to dish up food still. This was the reason I would recommend staying elsewhere as £25 for a toddler and 2 adults breakfast, when you can’t eat it is not ideal!
Hotel refused to refund breakfast when requested and explained. Thanks to hotels.com for providing a refund in kind.
Tbh I’d go to a hotel nearby in future!
Rachael
1 晚家庭旅行
4/10
A grubby room (dirty cup with a hair in it, hairs in the bed and dirty (used looking) shower tray.
There was a prom in the hotel so it felt impossible to relax in the lobby. Young boys and girls throwing things etc and v loud just horrible.
You might accept this if the price reflected it but £230 for an outside central location basic room is unacceptable.
David
1 晚行程
10/10
Grahame
1 晚行程
4/10
Hotel had a prom booked for the night I was there. I arrived and it was like a sixth form common room. I was awoken at midnight despite asking for a quiet room. When I called down the receptionist wasn’t apologetic at all and just said ‘well it’s the prom.’ Also the room was dirty. Photo attached of one of many dirty marks on wall.
Andrea
1 晚行程
10/10
Stewart
1 晚行程
10/10
Our room was comfortable and clean, the restaurant onsite was good and had lots of choice. Plenty of amenities onsite like the pool and the location was handy for our planned activities.
Stuart
2 晚行程
10/10
Hazel A
1 晚家庭旅行
4/10
Sean
1 晚商务旅行
10/10
Jeremy
1 晚商务旅行
10/10
stephen
1 晚行程
4/10
Great location and comfortable and clean rooms. Staff at reception were helpful and friendly. Sadly our experience was ruined by the rude and arrogant bar manager Martin. We ordered some food and drinks and were chastised for not having the app to qualify for the deal advertised. He was incapable of listening to our complaint nor able to take on board our feedback around his poor service. We were made to feel unwelcome. The manager of the hotel did however deal with our complaint, though his bar manager should have dealt with the situation, Sadly we have decided not to give our businesses to this hotel again. As paying guests we should not be belittled and should not feel threatened by staff who can not take feedback on their poor service. hotels.com should reconsider having this hotel available
Ross
1 晚行程
8/10
Good
Robert
1 晚商务旅行
6/10
Nancy
1 晚家庭旅行
10/10
Mark
1 晚商务旅行
8/10
Gary
2 晚行程
10/10
Huben
3 晚行程
8/10
Jennifer
1 晚行程
10/10
Very welcoming on arrival and this politeness and friendliness was maintained by all staff over our 2 night visit. Room was spotless and pillows on bed were comfiest I’ve had in last 4 stays away elsewhere, so, thank you, especially for that. Breakfast was great and plenty choice. Love that had porridge too. Thank you. Will stay here again
Coreen
2 晚行程
10/10
Stephen
1 晚行程
10/10
Graeme
1 晚行程
10/10
We had a fantastic first stay at the Village Hotel Glasgow. We came for our one year wedding anniversary to celebrate with a night away. We were checked in by a lovely lady who was so welcoming and kind to us. We were then welcomed in our room to a lovely balloon and petals on bed with a card saying happy 1 year wedding anniversary such a lovely touch. Hotel was fab whole stay was enjoyable. All staff were friendly when interacting with them. Pool and gym was a great bonus to make use of. We can’t wait to come back.
Jordan
1 晚行程
10/10
Check in very friendly,imformative. Rooms clean and tidy. Everything you need.
Chelsea
1 晚行程
10/10
It is easy to find , the parking is ample and costs nothing over the weekend so that is a real plus - the room was airy and pillows and duvet were braw.
The shower is very nice and easy to use - I kept thinking I was gonna slip in the shower but I wasn’t - I think I have just encountered so many lethal showers over the years I thought this was another but no.
You might think about including breakfast in yer package - I dont remember getting the offer but it was grand anyway
We will most certainly be back x