I found that the reception is to I met with at the property was very accommodating and explained everything with clear detail it was a pleasure to have stayed
Genette
1 晚浪漫旅行
8/10
Ross
3 晚行程
8/10
Everything was fine
Adrian
1 晚行程
6/10
Aaron
1 晚行程
10/10
Staff were amazing very polite abd professional.
Not enough close by eateries or bars.
William
7 晚结伴旅行
8/10
ASM
2 晚行程
6/10
Property has potential but it's lack of cleaning and maintenance let's it down. This accommodation seems to be mostly shift workers short term stays with some residential, not for holidays. We tried to modify stay by moving back one day, Pacific Sands said no problem but we had to get Wotif to put it through. Wotif then made a big deal about it and claimed Pacific Sands would not respond so we either lost a nights stay or had to pay a large fee for the change. Upon arrival the reception at Pacific Sands had received nothing from Wotif and happily moved our dates by one day. A big thank you to the reception for doing that. We haven't used Wotif for some time and won't be using them again
真实旅客
4 晚浪漫旅行
8/10
The beds are too soft.
Miller
1 晚家庭旅行
2/10
Rodney
2 晚商务旅行
10/10
Quiet location
wayne
2 晚浪漫旅行
10/10
Very convenient place to stay as close to airport and to Mackay city centre.
Judith
5 晚行程
4/10
Very dirty! The carpet had stains all over it and there was lots of dust. The walls need a repaint too!
Alice
2 晚家庭旅行
2/10
I got in late and the doors were locked so I was unable to check in to my room. I ended up having to go to a different hotel even though I had already paid for this one.
Keith
1 晚行程
2/10
The curtains had traces of mold. The washing machine was not cleaned, the dryer contained towels left by the cleaning staff. There were cobwebs at the base of the dishwasher in the kitchen area. Pillows in second bedroom had unknown white marks/stains on them. Several surfaces had dirty marks. EG Doors and walls.
I used this property several years ago but due to the state of the room, family and I will not be returning. This was reported to reception but have not been contacted by property management and therefore i expect they have little care for their guests.
ColinParawan
1 晚家庭旅行
2/10
This property is very run down and dirty! We had to be moved from the first room due to airconditioner not working and musty/mould smell and the second room had the most putrid carpet and a dirty sock in the wardrobe.
Michelle
2 晚家庭旅行
10/10
Excellent place to stay, well maintained, clean, tidy and quiet
Brady
2 晚行程
8/10
Wyatt
1 晚行程
10/10
Kingsly
3 晚行程
8/10
Convenient
Michael
6 晚行程
6/10
Damian
25 晚行程
10/10
Comfortable and modern
Janet
2 晚浪漫旅行
10/10
Excellent reception polite and informative
Very quite and close to all shopping beaches
Fuss free stay everything required in a self contained apartment
Kingsly
4 晚商务旅行
8/10
Property doors are very hard to open. We need both hand to open the doors. When doors are open and close very noisy.