The stay was good , hotel very clean , shower head pressure could be better ,nice size pool however the only issue we had were those flying mytis they were all over the place ! The hotel door area was covered with them our rental was covered with them they were annoying. Although it was beyond hotel I just thought I mentioned it. Overall great stay ! Reasons price and I’ll stay there again!
Shantice
3 晚家庭旅行
8/10
Ok
Scott
1 晚家庭旅行
8/10
Amirah
2 晚行程
8/10
Sort and sweet. All the reviews about the air conditioning not working are real. We got in late and were only staying for one night so it wasnt worth complaining about. But traveler beware.
And the hotel itself is near the local trash dump. Luckily there was no odor.
Thomas
1 晚家庭旅行
8/10
Stayed for 2 days. Housekeeping brought towels but did not make the bed.
真实旅客
2 晚家庭旅行
6/10
Customer service at this hotel was terrible. The bar service at the bistro was a joke. Out of things to make the drinks on their menu. The "bar tender" yelling across the lobby to the Front Desk clerk to ask where things were. Asked the Front Desk for a second packet of coffee for our room so we could both have a cup and were told that they were out of regular coffee. The supply door was left open and we saw a could see 2 large boxes of regular coffee when we passed by. Staff appeared quite lazy and spent must of their time on their cell phones. There was a large stain on the ottoman in our room. Had to cover it with a towel.
Rebecca
2 晚家庭旅行
10/10
T
Darling
1 晚行程
10/10
Excellent
Frailyn
1 晚行程
10/10
Clean, good size room, lots of restaurants around.
fang
1 晚行程
8/10
The check in and check out staff were both very friendly. The young man that checked us in informed us there was a problem with our original room and said he wanted to change us to a new room. He asked if we had a floor preference, and then said we could leave the luggage cart outside the room and he would come get it. My only issue was the room had 2 bottles of body wash and a bottle of conditioner in the shower, and no shampoo. But luckily we always bring our own for backup.
Jennifer
1 晚家庭旅行
4/10
Stephanie
1 晚行程
10/10
The gentleman that took care of our reservations was awesome. Can't remember his name but I do know he's from Jamaica! Wonderful guy. Our tv didn't work and he got us another room no problem. Very nice guy! Thank you it was nice talking! Michelle Hays
Michelle
1 晚行程
10/10
Staff was very helpful. Room was clean.
Nicole
1 晚家庭旅行
2/10
Wen Ray
1 晚行程
6/10
The lack of personality and friendliness from the staff was disappointing. They don’t smile, or give any details about your stay, they barely speak to you and don’t even try to inform you of the amenities. I didn’t know there was an indoor pool, breakfast, coffee or a bar service. I noticed they had all this after I had to walk around and figure it out myself. Need better customer service skills at the front desk. They certainly had don’t care attitudes and hated their job.
Dennis
3 晚行程
2/10
Andrea
1 晚行程
10/10
Andre
3 晚行程
8/10
Denise
1 晚行程
8/10
The room was excellent.
The facilities not so good.
Laundry room - the Washing machine had black scum inside it - i needed to clean it before i used it.
The drier had lint and hairs within it.
The Starbucks arrangement for breakfast is a joke. This is not well communicated. It says on card "one hot entree" but you do not know what is available. The staff was friendly but not very forthcoming or engaging. on first morning i gave up and had a yoghurt, on second morning i tried again but lost the will to persevere -i had a muffin. so dissapointed in the PROCESS.