1. Unclear direction information to the hotel (The hotel didn't even inform me which Golden Sands Hotel I should go after I booked the room on this website).
2. The first room they gave me couldn't be opened so they changed one for me; somehow, the telephone in the second room was broken so I couldn't call my friend in another room and the front desk.
3. Unfriendly service attitude. When I complained the things above to the staff at the front desk, he only answered me "we always inform our customers the number of the building" and then totally ignored me afterwards. Keeping ignoring me even I showed him the confirmation I received after I booked the room online.
Rooms are dirty with awful smell and in 2 nights stay water bottle were charged on 2nd night.
It can't be Dubai hotel
Aman
Aman,2 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 16 日
Très déçu nous avons pris une chambre dans cet hôtel en attendant notre avion nous voulions profiter de la piscine mais elle est en travaux or cela n’était mentionné nulle part.
eva
eva,1 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 12 日
Byounghee
Byounghee,9 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 3 日
BYOUNGHEE
BYOUNGHEE,6 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 18 日
The whole room was sticky and too much flies and bedbugs
Naima
Naima,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 1 月 14 日
Would not come back
Room not ready upon arrival, no towels in room, room was not non-smoking room as requested, noise from nightclub in the lobby area could even in 5th floor, mould and old dirt everywhere.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 13 日
Poor condition, would not recommend.
The room was dirty, specially the bathroom, and the water was leaking in the bathroom. Not a pleasant stay.
Mohammed Ridwan
Mohammed Ridwan,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 30 日
フレンドリー
KEI
KEI,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2024 年 12 月 11 日
Mena
Mena,2 晚行程
Expedia真实住客点评
2/10 很差
2024 年 12 月 7 日
This hotel one star no 3 stars
BILAL
BILAL,4 晚商务旅行
Expedia真实住客点评
4/10 尚可
2024 年 11 月 5 日
Kindness
Kindness,5 晚行程
Expedia真实住客点评
8/10 很好
2024 年 5 月 22 日
For this price it was okay.
Martin
Martin,7 晚浪漫旅行
Expedia真实住客点评
6/10 好
2024 年 3 月 12 日
Ok
Arash
Arash,3 晚行程
Expedia真实住客点评
6/10 好
2024 年 3 月 12 日
Ok
Arash
Arash,1 晚行程
Expedia真实住客点评
6/10 好
2024 年 3 月 12 日
Ok
Arash
Arash,4 晚行程
Expedia真实住客点评
2/10 很差
2024 年 1 月 15 日
Very bad
Akbarudeen
Akbarudeen,2 晚行程
Expedia真实住客点评
2/10 很差
2024 年 1 月 8 日
I humbly request to all don't saty this hotel until they have not changed their facility, behaveiour and services. Me and my son stayed for 7 nights and we faced lots of problems which are as follows.
1) very dirty room and not enough towels.
2) They have not provided two bottles of drinking water everybday what they have mentioned at the time of booking.
3) I got bug and lots of dirt on the table top.
4) TV was not working.
5) Not enough light for the room.
6) Only one charging point available in the room.
7) Iron was old and they don't provide for enough time.
8) Limited items in the breakfast and all are junk foods.
9) We had food poising bucause of foods from that breakfast and resturant which was on the groundfloor.
10) Noisy.
Sushila
Sushila,7 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 1 月 3 日
Raymond
Raymond,1 晚行程
Expedia真实住客点评
8/10 很好
2023 年 12 月 12 日
Bon hôtel. Confort acceptable dans l'ensemble. Internet disponible à la réception mais problème de connexion internet dans la chambre. La télévision n'était pas branchée non plus. Propreté toilettes bonne avec eau chaude disponible.