Everyone was so nice and helpful. Beautiful place. The concierge for our building, pool, and beach were all so sweet and helpful
Dewey William
Dewey William,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 24 日
Lule
Lule,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 23 日
I love my stay at this property. Nothing I can say I dislike and I will come back . Customer service was top tier .
Cassandra
Cassandra,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 23 日
Beautiful plush grounds; peaceful; wonderful choice of pools and spaces to enjoy the views.
Staff and concierge are top notch as are the rooms
David Carl
David Carl,6 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 21 日
Great customer service
Novia
Novia,5 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 20 日
Excellent
Cindy
Cindy,7 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 20 日
Nothing to change at the place. Paradise,,
Emilio
Emilio,6 晚浪漫旅行
Orbitz真实住客点评
10/10 绝佳
2025 年 1 月 20 日
A jungle like setting with lots of large trees and plants. Gardens are immaculately kept. Service by all workers is exceptional, very friendly amd gracious. They will help you anyway they can. Sincerely helpful, everyone is well taken care of no matter the catégorie of room. The food was very good, same with drinks and nice choice of non alcoholic drinks. Pools are very clean, ocean nice but bring water shoes due to some surprise to y coral and green bottoms which are perfect for seeing sea turtles and fish. Great snorkeling at the national park just next door.
denise Yvette marie
denise Yvette marie,9 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 1 月 18 日
Hard to navigate around
Devin
Devin,6 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 14 日
Beautiful all around.
Donald
Donald,7 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 13 日
This property is gorgeous! We celebrated our 10 year anniversary and they made our celebration extra special. Food, service, daily activities, turtle experience and spa are all amazing. We will definitely be back.
Travis
Travis,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 13 日
Joshua
Joshua,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 12 日
Thomas
Thomas,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 11 日
Beautiful property, beautiful beach, staff is incredible, food is good- the French restaurant was horrible though, wouldn’t recommend. Drinks are tasty but I wonder if they are watered down because I didn’t have one hangover the entire week we were there and I drank a ton haha. Would definitely recommend this resort.
Antonio G.
Antonio G.,6 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 10 日
Parsa
Parsa,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 9 日
The property and staff are amazing. The food was disappointing. Not just us but the friends traveling with us agreed as well. We have been to tons of all inclusive but the cooking was bad. Otherwise amazing resort
Walid
Walid,12 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 7 日
We loved our stay at Secrets Akumal. The rooms were awesome, everyone was really friendly and helpful. There were three pools; we never had an issue finding two lounge chairs together. The beach was beautiful, again, no issues finding seats. The resort was quiet and tranquil.
Beth
Beth,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 6 日
Brian
Brian,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 6 日
High end all inclusive resort with excellent food options and customer service.
Shanelle
Shanelle,5 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 6 日
buen hotel
Alejandro
Alejandro,3 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 4 日
Beautiful hotel and nature surrounding property. Turtles and stingrays in the beach, which was an amazing experience. Food was not at the level we expected. Customer service was superb with everyone, but the waiters at yhe restaurants, which did keep us wanting for more. Overall, I give this a 4 out of 5 stars, because of the food and waiter service. I must say, breakfast was up to par, but the other restaurants weren’t. The only one worthy of mention was the French restaurant and possibly the Italian restaurant as well.
federico
federico,4 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 3 日
Secrets NYE
The service was remarkable. They need more entertainment at night. We did find the nights boring, and although they tried really hard for New Year’s Eve, I feel they should’ve had one big party only and should’ve done it as a buffet we found ourselves sitting around, waiting for something to happen and honestly, the entertainment didn’t start until 11 o’clock so it was quite boring leading up to that point.
Very nice beach . Ocean was clear and beautiful. Nice for snorkeling .