It looks a little tatty from the outside but couldn’t fault the hotel. Great customer service throughout, comfortable beds, good breakfast
Chris
1 晚行程
10/10
Very nice location. We enjoyed our stay. The breakfast omelets were excellent.
Stephen
1 晚行程
10/10
The view was absolutely amazing! The bed was comfy and the room was clean. Newer remodel with some interesting work. My bathroom was a great size but not one outlet and it had a child’s size toilet. After running a marathon this was brutal! It was like doing a full squat just to sit down. Breakfast was in a great spot and they even had an omelet bar. Nice little place for a one night stay.
Megan
1 晚行程
10/10
Great location with a nice view of Florence! The hotel room was spacious, clean and comfortable. Staff was very friendly and helpful.
Karin L
1 晚家庭旅行
8/10
ed
2 晚家庭旅行
10/10
真实旅客
1 晚行程
8/10
Friendly helpful staff. Room was clean and updated. Main downside of the room was child sized toilet. Overall, we enjoyed our stay and would stay again.
Lee
3 晚浪漫旅行
4/10
Very noisy, we had a staff member at the front desk very rude with me not cool
David S
1 晚行程
10/10
Clean, quiet room and friendly staff! Thank you!
Andrew
1 晚商务旅行
10/10
Great stay. Amazing view of the river and old Florence. Omelettes for breakfast were the best!
james
2 晚家庭旅行
6/10
Steven
1 晚行程
10/10
Hospitality was great especially for breakfast, They were so personable
Laurie
2 晚行程
8/10
Stayed in a balcony room, it was very lovey. The room didnt have A/c but just opened the balcony room to let the cool air in.
KATARZYNA
3 晚结伴旅行
8/10
Nice staff and excellent breakfast!
Sandra
1 晚浪漫旅行
10/10
Room was nice and clean. Pool should be open later. We got chased out of the pool area 10 minutes before it was set to close. The spa water and floor around the spa was very dirty. The water was cloudy and there was a scum ring around the top. Hair all over the ground around the spa. Also, it’s very small and outdated. The sauna was out of order.
Gregory
1 晚浪漫旅行
10/10
Jonathan
1 晚行程
10/10
Cynthia
1 晚行程
10/10
Front desk manager was awesome.
真实旅客
1 晚家庭旅行
10/10
The room was clean and the beds we're comfy. Also the staff were so friendly! My favorite feature is the gorgeous view from the balcony and complimentary breakfast, many options to choose from and even have customize omelets! It was a wonderful stay and will be back.
Haili
2 晚结伴旅行
8/10
The stay wss quiet and safe.
Kristin
1 晚行程
10/10
I was very pleased with my stay here, ALL of the staff was super friendly. The room was clean, the rooms could use renovations but overall it was nice. Breakfast was good and coffee was good, usually hotel coffee isn’t the greatest but here it was good. Would recommend, again all the staff were super nice.
Ana
1 晚商务旅行
10/10
We loved loved the continental breakfast. Whether it was the handmade omelets or the scrambled egg - so good. The batter for the waffles was really top shelf. The little swimming pool was a hit! The hot tub was super hot! However the showers only had cold water down at the swimming pool room. The building could use a little updating but the price value was SUPER good. My only recommendation if using Travelocity is NOT to use DOLLAR rent a car. Dollar doesn't allow you to take your car back to other cities or make any modifications. Also, there were several WARNING lights on in our Dollar rental car , ha ha. So we had to go back and trade it, but they could not even let us change it to their partner Herts to get out of the bad Dollar deal. I guess ww would use travelocity again but would just make sure we didn't have dollar rent a car in on the deal. Best Western was good!
Andy
3 晚家庭旅行
10/10
Breakfast is AMAZING and the employees there did an AWESOME job with check-in and then every morning at breakfast were so helpful.
真实旅客
4 晚行程
4/10
This is an old property with trees that now cover most of the river view from rooms. The fixtures such as the toilets are old style. The property has had some updating but it has not been enough. The staff however where very good as was the breakfast with made to order omelettes.