The staff are friendly and go out of their way to accommodate their guests. The management team is the best I’ve seen at any location I’ve vacationed before. The honeymoon room was set up with rose pedals, kissing doves and wine.
Also, now with covid testing requirements to renter into the USA, they have a partnership with a medical clinic that comes to the hotel for rapid testing. I had NO problems at the airport boarding my plane.
Did I mention...some of the BEST Haitian food I’ve ever eaten?
Teresa
Teresa,2 晚行程
Hotels.com真实住客点评
2/10 很差
2020 年 5 月 7 日
paulla
paulla,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2020 年 3 月 17 日
Nice fresh air area. The environment is surrounded by natural trees which keeps the area cool
rjmia
rjmia,3 晚家庭旅行
Expedia真实住客点评
8/10 很好
2020 年 2 月 19 日
apprécié +: l'endroit (pleine nature, arbres, tranquillité, ...etc. )
apprécié - : certaines commodités et accessoires manquants ou
défectueux, tels que téléphone, ...et.
真实旅客
6 晚行程
Expedia真实住客点评
10/10 绝佳
2020 年 2 月 18 日
Good service, clean, security tight, good food, it is a nice place to stay at, people are really friendly
真实旅客
2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2020 年 1 月 26 日
It’s was a very nice experience at Auberge Vila Cana. The room , staff, breakfast and security were fine. I appreciate the fact that everywhere you go in the property the security team is always there. I recommend Auberge Vila Cana to anyone who wants to visit the country/ Cape Haïtien. The yard is beautiful, fruits and trees are surrounding the building. They kept the yard clean at all times.
Macko
Macko,4 晚家庭旅行
Expedia真实住客点评
8/10 很好
2020 年 1 月 20 日
Wish we had more time.
Tom
Tom,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2020 年 1 月 4 日
Sometimes in the Day no A/C and Hot water it’s my last time
Yverick
Yverick,3 晚结伴旅行
Expedia真实住客点评
4/10 尚可
2020 年 1 月 1 日
It was hard for them to see my reservation I made on hotel.com. I was almost lose the money.My room wasn’t clean the way he should be , the rooms didn’t have AC during the day . They just give you AC at the beginning of the night and cut it off in the middle of the night. That was terrible I couldn’t sleep at all.but the property is really beautiful and quiet.
真实旅客
2 晚行程
Hotels.com真实住客点评
4/10 尚可
2019 年 10 月 14 日
The staff was extremely nice and helpful. The pool was under construction. The A/C only worked for one hour at night so the room was hot. There was no hot water. The refrigerator wasn't working. We discovered later that the outlet is was plugged into didn't work. Half of the lightbulbs needed replacing. Our room wasn't cleaned during our stay. And, the restaurant only had three items available on the menu.
真实旅客
2 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2019 年 9 月 22 日
In all my travels to Haiti, I have always stayed there, but this time they said there were no reservations for me, even after I gave the confirmation number.
I HAD TO PAY IN CASH EVEN THOUGH EXPEDIA CHARGED MY CARD
DrSmith
DrSmith,2 晚商务旅行
Expedia真实住客点评
8/10 很好
2019 年 9 月 8 日
真实旅客
7 晚行程
Expedia真实住客点评
2/10 很差
2019 年 9 月 4 日
真实旅客
3 晚行程
Expedia真实住客点评
10/10 绝佳
2019 年 8 月 31 日
I like how the staff treated me, very friendly. But I didn't like the fact that no shuttle bus was never available to take people to the airport.
Mélissa
Mélissa,2 晚行程
Expedia真实住客点评
4/10 尚可
2019 年 8 月 30 日
真实旅客
1 晚行程
Expedia真实住客点评
2/10 很差
2019 年 8 月 28 日
The property itself is beautiful but the service and staff dont care one bit for the guests. I had to change to a different room for the first 4 days i was there!! 4 different rooms had every issue imaginable! Do not stay here!!
真实旅客
8 晚浪漫旅行
Expedia真实住客点评
6/10 好
2019 年 8 月 28 日
I liked the fresh air.
Some of the stuffs where very friendly and helpful.
What i didn't like was the pool is close for everyone at 7pm .
The employees at the front desk they are miss communication everytime.
The pool shouldn't close that early for customers who's inside the hotel .
It should close for the public.
Sterve
Sterve,4 晚结伴旅行
CheapTickets真实住客点评
8/10 很好
2019 年 7 月 31 日
Need to adjust restaurant and food services at any times
真实旅客
3 晚家庭旅行
Expedia真实住客点评
6/10 好
2019 年 7 月 31 日
the only thing that interested me during my days in this hotel was a girl who drew my attention. and this girl was unique to my eyes. and also the bar staff kendy and daniel. if one day I decide to spend one of this day in this hotel it is only if this girl is always working in this hotel.
真实旅客
14 晚结伴旅行
CheapTickets真实住客点评
6/10 好
2019 年 6 月 19 日
it’s a nice place to stay. But their services are terrible.
Jennifer
Jennifer,5 晚家庭旅行
Expedia真实住客点评
8/10 很好
2019 年 6 月 15 日
Friendly staff-good food-beautiful garden view😁
I would recommend to Friends and family.
真实旅客
8 晚家庭旅行
CheapTickets真实住客点评
10/10 绝佳
2019 年 6 月 11 日
Nice Vacation
Amazing stay- Friendly staff.
Flore
Flore,4 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2019 年 4 月 17 日
At check in our room was dirty, their was Cockroach and trash in the room. And on the of check out we missed our flight cause there was no driver available to bring us to the airport.