Amazing costumer service. They offered us an upgraded room after they heard about our issue with the other hotel overbooking rooms. I will definitely be going back
William
1 晚家庭旅行
2/10
Horrible. Under complete renovations. Was not told prior. Workers and dust and machinery everywhere. No restaurant, pool, bar.
pat
2 晚行程
4/10
Kenneth
1 晚商务旅行
6/10
The room was great! The hotel advertised on website that hotel was being renovated and lobby and restaurant/bar were moved temporarily. However they did not mention that the pool was closed. I traveled with my son who went to a wedding on Saturday. I was there with no car and planned a pool day for Friday and Saturday- I would not have booked this hotel if the pool being closed was disclosed on website.
Jill
3 晚家庭旅行
4/10
Ashley
1 晚行程
10/10
真实旅客
2 晚家庭旅行
10/10
Very nice modern furnished hotel, but did have some wear and the remodeling is getting it back to where they wish to be it looks. It was a great value, not noisy and comfortable. I will be back and in a nice area to feel safe.
Kevin
1 晚行程
8/10
Didn’t know they were under remodel. Didn’t know that you had to valet park. I know that started Monday but was unaware when booked. Luckily there was parking elsewhere.
Kelly
1 晚家庭旅行
6/10
Gabriel Che Wai
6 晚行程
10/10
It suited our needs. Starbucks very close to hotel.
Carrie
1 晚家庭旅行
6/10
It was ok had to pay for breakfast and the ladies weren’t that nice always busy
Kyle
5 晚商务旅行
10/10
Great place! Would stay again
Frank
3 晚家庭旅行
10/10
Al
1 晚行程
10/10
Albert
2 晚家庭旅行
10/10
Moe
4 晚行程
8/10
真实旅客
1 晚家庭旅行
8/10
Quick overnight stay, close to Southlake Town Center and plenty of shopping and dining. The beds were very comfortable. The staff was helpful. Everything was very clean.
Dana
1 晚结伴旅行
10/10
Love the hotel & complementary water bottles. The staff was amazing fast and friendly. I will guarantee my stay there on future trips to South Lake, TX.
Danny
2 晚商务旅行
10/10
johnnie
1 晚行程
10/10
We enjoyed our one night stay for our daughter's birthday trip. Derrick was very friendly and we were able to get a suite to better accommodate our party. Clean and comfortable, would definitely stay again!
Sarah J
1 晚家庭旅行
6/10
Towels were dingy. Bar and breakfast area located in Conference Ball Room. Didn't care for that too much. Nothing too much surrounding area of hotel.