you will be actually sleeping in a historical castle, it's cool but also brings problem. everything built so old, which makes it creepy at night. and all the facilities are out-dated. the restroom leeks water while you showering. and the bed made my back hurts. I never met a hotel which kept your car key during your stay, and request your credit card details to access the wifi (they don't provide option to access through your room# etc.). I just can't feel the warmth staying here. I think the root cause is they didn't put much effort on the service and facility details.
CHAO
CHAO,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2023 年 2 月 18 日
Very well maintained historic hotel. Staff are very friendly and professional. View of the waterfall and the lake are awesome
Michael
Michael,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2018 年 10 月 3 日
excellent hotel with great lake view
go to the hotel by boat at Interlaken was great. The Cruise journey have a lot of beautiful views at lake Brienz.
We stayed in the Double room (forest view).
There is three way to go to the hotel - by boat, by their hotel shuttle or by driving your own car (watch out of the operation time or you might have to take taxi). I emailed the hotel about the hotel shuttle and they answered me patiently. When i arrived the hotel, they have already prepare the room key for me and I feel so warm with that.
The room is quite old but they try their best the maintain it though. I am happy that I have chosen Forest view type of room. I think it will be noisy if we choose the room with waterfall view because when I open the window, I can still hear the waterfall quite loud. The room size is good - I can still open two 32-inch luggages with space to walk. The bed is comfortable and you can choose you type of pillow too. I am happy with the bathroom with heat underneath the floor.
If you choose the have dinner in the hotel, don't choose trout or any other fish in the main course. They wasted a fish and it smell really awful. It smelled oily and greasy like it was using some brunt oil to cook it and it made me retch.
Historic Hotel with a Waterfall on the grounds for my solo Birthday trip. Beautiful grounds but definitely not a flawless stay as I had hoped it would be for the price. Highlights were the very clean & cosy room, & endless views of the glacier Brienzersee Lake!
Kiera
Kiera,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 9 日
Carsten
Carsten,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 2 日
Great view of the waterfall
Donna
Donna,1 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Matthew
Matthew,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Aline
Aline,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 25 日
Pricey but worth every penny.
The best hotel experience a person could have. It is very pricey but worth every penny especially for special occasions. We paid extra for an unbelievable lake AND. waterfall views.
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 25 日
The staff are wonderful and the view of the falls is amazing.
Carol
Carol,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 19 日
fabrice
fabrice,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 3 日
The Hotel has a great Inspiration and the people who are work there are content and helpful in a natural way. They love their job. Also the szenerie is amazing. Very good experience.