you will be actually sleeping in a historical castle, it's cool but also brings problem. everything built so old, which makes it creepy at night. and all the facilities are out-dated. the restroom leeks water while you showering. and the bed made my back hurts. I never met a hotel which kept your car key during your stay, and request your credit card details to access the wifi (they don't provide option to access through your room# etc.). I just can't feel the warmth staying here. I think the root cause is they didn't put much effort on the service and facility details.
CHAO
CHAO,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2023 年 2 月 18 日
Very well maintained historic hotel. Staff are very friendly and professional. View of the waterfall and the lake are awesome
Michael
Michael,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2018 年 10 月 3 日
excellent hotel with great lake view
go to the hotel by boat at Interlaken was great. The Cruise journey have a lot of beautiful views at lake Brienz.
We stayed in the Double room (forest view).
There is three way to go to the hotel - by boat, by their hotel shuttle or by driving your own car (watch out of the operation time or you might have to take taxi). I emailed the hotel about the hotel shuttle and they answered me patiently. When i arrived the hotel, they have already prepare the room key for me and I feel so warm with that.
The room is quite old but they try their best the maintain it though. I am happy that I have chosen Forest view type of room. I think it will be noisy if we choose the room with waterfall view because when I open the window, I can still hear the waterfall quite loud. The room size is good - I can still open two 32-inch luggages with space to walk. The bed is comfortable and you can choose you type of pillow too. I am happy with the bathroom with heat underneath the floor.
If you choose the have dinner in the hotel, don't choose trout or any other fish in the main course. They wasted a fish and it smell really awful. It smelled oily and greasy like it was using some brunt oil to cook it and it made me retch.
Amazing. Great staff. Great breakfast. Room was very nice. Spacious and hot shower. Beautiful location. Great hiking.
Kimberly
Kimberly,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 11 月 18 日
Beautiful old hotel! Wonderful views and great service!
jeffrey
jeffrey,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 11 月 10 日
james
james,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 24 日
Michael
Michael,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 24 日
Tout est parfait, sauf pour l’apéro à 17h00 où seule la partie de la terrasse à l’ombre est ouverte, la partie ensoleillée 5 mètres plus loin, donc « trop loin » restant fermée, du coup seul quelques clients « bénéficient » d’un apéro à l’ombre et avec leur doudoune… dommage !
Fabrice
Fabrice,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 18 日
Daniel
Daniel,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 7 日
sehr gut
REINAUER
REINAUER,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 10 月 6 日
Markus und Jutta
Markus und Jutta,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 2 日
One of the most beautiful places that we've stayed at, highly recommend it
Scott
Scott,3 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 10 月 1 日
We had a great experience with the family. The breakfast and dinner here were fantastic.