Me and my GF arrived in Birmingham before noon when check in is at 4pm. It was my GF birthday weekend …. She called the front desk to discuss the situation and without hesitation we were told just to drive to the Hotel and a room is already available for us! Once we arrived at the Hotel… the Clerk gave us each a free breakfast card as a birthday gift, upgraded us to a 12th floor Corner room with only 2 other rooms near us! Then to add to all that welcoming we received….Matt Rife (the reason we booked the room to attend his event at the new Coca-Cola Amphitheater) was also stayin in the hotel along with his comedian homies, which we met at the hotel elevators after the event
Ezeman
Ezeman,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 25 日
Tosha
Tosha,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 20 日
My wife and I was in Birmingham for a comedy event. We chose this hotel because it appeared to be superb and had great reviews.It was awesome.
Steve
Steve,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 18 日
Space is nice. Wish elevators were in order.
Damon
Damon,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 16 日
Everything was great except for the elevators
Steven
Steven,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 8 日
There are four elevators and three were inoperable. With hundreds of guests having to go up and down 16 floors was totally unacceptable. wainting times was as much as 10 minutes or more to get on the one small elevator that worked. Marriot should be ashamed of this poor service.and to charge $35.00 for valet parking was a travesty. I paid nearly $400 a night for my room and you'd think for that price the hotel could provide free parking.
William
William,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 29 日
The Valet team was extremely kind and helpful. Front desk staff very friendly and helpful as well. Quiet place to stay.
Janice
Janice,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 22 日
james
james,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Darryl
Darryl,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 18 日
Daniel
Daniel,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 16 日
DD the valet was awesome. She was friendly, helpful, and very professional.
William B.
William B.,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 6 日
Alexis
Alexis,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 6 日
Alexis
Alexis,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 2 日
Nicole
Nicole,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 2 日
Deceptive Appearance
This over priced Fancy looking place needs a ton of work. I normally stay at the Ritz Carlton but decided to give this place a try because it was close to UAB. The staff was amazing, when I told them about the Elevator stopping abruptly on 2 when it should have gone to the first floor, causing us to be elevated off our feet. The staff closed the elevator immediately. The TV didn't work but maintenance was sent right away. The tile floors are coming up, the water was extremely hot in the sink and I could not change the temperature. Overall the bed was comfortable and the shower was hot. The roof top bar was a decent place to have a drink and appetizers. The staff at the front desk and the bells persons were amazing. Management did contact me to apologize for the inconveniences. I appreciate that but the extra points , free food and drinks don't overshadow poor maintenance for an overpriced stay. Live up The expectations of the Website.
Gail
Gail,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
They properly was uniquely designed and established super friendly.
Ashley
Ashley,1 晚结伴旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 30 日
Right in downtown Birmingham. The area felt safe but most of the buildings were empty. Valet staff was very friendly & helpful. The front desk attendant was NOT friendly at all when we checked in.
Betsy
Betsy,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 29 日
Our room was beautiful and remarkably clean. The staff was amazing, including the valets.
William
William,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 28 日
Darryl
Darryl,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 23 日
Didn’t love the decor of this property and it was a little noisy. We could hear traffic noise from the street. Did not like the doors on the shower and commode area. Bed was comfortable though.