Nice swimming pool and facilities easy to find it. But to central area is rather far: he
shawn
1 晚行程
8/10
每天都有免費而且美味的早餐 並可以無限使用游泳池 在飯店住宿時相當愉快! 服務品質也很好!
真实旅客
10/10
There's a beautiful swimming pool and delicious breakfast.
Serena
8/10
Tonierose
2 晚行程
10/10
Ludovic
5 晚行程
4/10
Usually I don't bother leaving reviews. I am a business man in charge of apac with 11 countries and 22 resellers so my time is quite limited. But for this hotel I will make the time. First and foremost the staff are very kind and pleasant. Special shout out to Bella in the restaurant who helped make me something off the menue to help with my stomach issues. Thank you very much Bella!
The hotel staff did try to help with my requests as best they could but the hotel owner really needs to improve the facilities. Breakfast is incredibly simple and needs much much more variety. The door key rarely worked and took at least 5 attempts with me putting my back into the door before I could get inside. There are no plug adaptors available so my laptop died the first night and the rooms shower has minimal water pressure...trickle showers only. I stayed a total of 5 nights and never received a clean bathroom mat, always blackened and filthy.
I won't recommend this hotel unless the owner makes an investment to greatly improve their offering. I will stay elsewhere next time.
真实旅客
2 晚商务旅行
6/10
Sho
3 晚行程
10/10
Super close to the mall. Convenient location. Room is pretty good. Clean. Lovely breakfast.
Jade TL
1 晚家庭旅行
10/10
Ana
1 晚行程
2/10
ki
1 晚行程
10/10
It was clean and the staff were friendly and helpful.
Lara
1 晚家庭旅行
2/10
The rooms are very basic which would have ok but I booked 2 rooms a few months earlier to make sure we had a place to stay as we always book ahead when we go on holidays. One room had 2 single beds and our room had 2 single beds and a folding bed. Why would you give me that. A folding bed is only for when I booked last minute & added another guest. There were no towels in both rooms so we asked for some towels. After eating dinner outside there’s still no towels. I called the front desk and said they will ask the housekeeping to bring some. They only brought two and there’s three of us in the room. There is no extra toilet paper, only the ones on the toilet paper holder. We had to ask twice before they brought us some. Breakfast is included but is also bad. Food is not for breakfast, more like lunch food and there is no bread of any kind at all. Will never stay at this hotel again.
Raul
2 晚家庭旅行
8/10
The structure is not new but well maintained and kept clean by very kind members of staff.
Being so close to the Robinson mall is perfect if you are in need of something and big choice of restaurants to eat in.
They can set you up for different things to do, such tour and activities, but because of our short stay and bad weather we couldn't enjoy the Underground River tour.
Summing out....a 10 minutes away from the airport good place, where me, my fiancé and our little kid had a nice time with a good breakfast and a quiet swimming pool perfect for kids.
Walter
2 晚家庭旅行
8/10
AKIHO
1 晚行程
6/10
I like the location is close and accessible to dining, transpo, and shopping. Did not like the no Internet access from the room.
Roderick
3 晚行程
6/10
Property is very nice when you eventually get to it. It is off the main road - one has to pass a very bumpy dirt road for 10 minutes to get there. When it rains, there are large puddles of water to negotiate. None of this was mentioned in the listing.
I had breakfast one morning with extra fruit and was told that the cost would be 10 pesos. When the bill came, I was charged 160 pesos. On the bill, it is listed and a French Toast and not extra fruit - their excuse is that they do not have an item of 'extra fruit' in their system so they just charged me 160 pesos instead of 10 pesos. It is not the money but the practice that they do such things to their guests. Thanks but no thanks !
IZABEL
1 晚行程
8/10
The hotel looks a bit old and needs renovation, but our room is spacious and clean. What surprised me most was that Robinson was just across the street. The multi-cab stop area is also right across from the hotel, making it accessible. They served a buffet for breakfast, but not on the last day. Their food is delicious. I do not give it a five star because the swimming pool is unavailable during our six days of stay. I was hoping we could swim after our tiring day on tour, but we didn't. The man at the door was always helpful.
Gemma
6 晚结伴旅行
4/10
They advertise a swimming pool, but was not open once.
They advertise complimentary airport pickups, but after multiple attempted and unanswered calls we had to hire a taxi. When we asked why we weren't picked up and why our calls weren't answered, staff just smiled and said nothing.
Peter
2 晚家庭旅行
4/10
Maria
2 晚行程
8/10
Hotel is going under renovation, i can understand the current appearance of certain parts of the hotel.
My room i assume was next. The aircon wouldn't really get cold in the room. My friends in a different room had to wear a sweater because their aircon worked really good.
I didn't use the tv. From 200 channels, you received 20-25 channels. Every station was in tagalog.. nothing for an American or foreigners from other countries to watch.
The staff was Very nice, especially the people in the restaurant area.
I got to the restaurant at 6am when it opened. The sternos under the food were not lit this early, the food was cold.
Go for breakfast around 8am, the sternos are lit and the food is hot.
Besides that.. it IS a good place to stay!
This is my 2nd stay there, i Will stay there again.
It's less than a 10 minute ride to the airport. They provide rides to/from airport.
If you play pool, bring you own pool cue chalk.
I didn't use the pool, it was clean and looked good!
It offers a great sunset over the mountains view from the back staircase.
Most people would enjoy staying here. I did!
joseph
5 晚行程
10/10
John
1 晚行程
8/10
In front of the mall and accessible to the city! Money changer available beside the hotel!
I don’t like that lights in the hallway broken for 6 days until we check out!Also no options for bread if you don’t want rice!also options for tea if you Dont want coffee! At breakfast!
Dante
5 晚家庭旅行
6/10
the place is good
Lito
3 晚家庭旅行
10/10
It was short but good, all the staff were friendly and accommodating. Will definitely stay here again.