Well location, nice service
Near bar, a little noisy
It’s too warm in room (air conditioner can’t work for cool air in winter)
真实旅客
5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2019 年 11 月 25 日
維也納非常值得入住的飯店
飯店本身非常新穎、舒服、方便、鬧中取靜,走出巷道即是鬧區,買東西、吃東西都很方便。
WANJU
WANJU,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2017 年 1 月 6 日
Cozy room and friendly staff
Spent my final days of the Christmas / new year trip here, took some time for taxi driver to sort out way to here from Wien hauptbahnhof. Warm welcome upon arrival, friendly and helpful staff. Corridor and room quite stylish, tidy and clean inside the room. Breakfast good enough. Minor problem of sightseeing since it is not close to any U-bahn station and a walk in the cold winter outside can be a challenge. Overall a very pleasurable fullstop for my trip here.
Lap Tak
Hotels.com真实住客点评
6/10 好
2017 年 1 月 3 日
真实旅客
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 31 日
Helin
Helin,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 26 日
Tansev
Tansev,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 21 日
adelia
adelia,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 9 日
Très belle chambre personnel très sympathique
Jean-François
Jean-François,3 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 4 日
Gyenge menu
Gyula
Gyula,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 2 日
I enjoyed my stay at Mercure Vienna First. The staff (Lila) was very pleasant and always ready to assist me. The room was very clean, in order, comfortable, and quiet. In short, a place I highly recommend!
Jacinthe
Jacinthe,6 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 19 日
Very clean hotel with exceptional friendly and kind staff.
MINAS
MINAS,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 18 日
Good location. Friendly staff. Clean and newly refurbished. Would have preferred to have had 2 single beds as an option but knew from booking this wasn’t available. Reception smelt amazing!
Lisa
Lisa,3 晚行程
Expedia真实住客点评
6/10 好
2025 年 12 月 18 日
Hotel, front (reception), and restaurant staff were fun.
Issues hotel only is a relatively small hotel so it seemed understaffed. I sent an email via the Expedia app and never received a response. Tried regular customer email and got a nonsensical email, it’s possible that the staff member who responded didn’t understand because English is not her first language.
The biggest issue is I placed a sign on my hotel room door for no housekeeping services but I could tell some entered my room without my permission (or to a certain extent). The room was partially cleaned like trash roomed and now towels are hanging on the wall. Bed wasn’t made and no new toilet paper rolls. If the staff member was not going to follow directions to not clean then I expect them not to enter my room. If staff member is going to enter then cleaning correctly is expected.
I don’t know if this is a cultural issue but I never had this type of experience in all my travels.
Linda
Linda,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 8 日
Jacques
Jacques,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 4 日
Room was very warm at night and bed very hard
Susanne
Susanne,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 3 日
Lene Vik Olsen
Lene Vik Olsen,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 1 日
Room was great and the staff were super helpful
Prashanth
Prashanth,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 24 日
Recebemos um upgrade em nossa primeira estadia e ficamos em um quarto fantástico no último andar. Recepção educada e atendimento com zero atrito. Além disso, a localização é excelente e próxima aos principais pontos turísticos da região. Sera nosso hotel de referências quando formos novamente à Viena.
Fabiano
Fabiano,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 24 日
Personale molto cortese. Posizione ottima.
Luciano
Luciano,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 11 月 11 日
Steven
Steven,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 6 日
スタッフが親切
Yasuhiro
Yasuhiro,4 晚商务旅行
Expedia真实住客点评
8/10 很好
2025 年 11 月 5 日
Very helpful and friendly staff definitely made my stay much enjoyable!