The staff were friendly. But from the time I walked in and was told that the first floor of the hotel flooded I knew there was going to be a problem. When I got my alternate room, I could see it hadn’t been used for some time. The carpet had yellowing-brown and red stains. The mirrors were dirty. In the bathroom there were no towels. We had to ask for the refrigerator that was supposed to come with the room. We were told they were short on refrigerators, so they had to go to an empty room to get one from there. The manager of the hotel is also the maintenance guy. The so called hot breakfast, I wouldn’t even bother. If I were the owner I would take that off the advertisement. The elevator constantly smelt like marijuana and the phone was broken. This place really need some cleaning up.
Bridget
3 晚家庭旅行
8/10
It was really nice. All the staff was ready to accommodate any of our needs. I would definitely recommend a stay at this hotel.
Bobbie
8/10
真实旅客
8/10
Very nice customer service especially Stephanie. Housekeeping was good also.
真实旅客
10/10
My stay at the comfort inn was a really nice and pleasant experience and I enjoyed being in a very clean hotel.
Bobby
6/10
Since I just needed a place to sleep following a banquet, the room worked perfect. The staff was friendly and the room was clean,
James
8/10
The telephone in the room didn't work, and the television reception and selection was extremely poor. But we didn't come to town to watch television, anyway. It would have been good to have a working telephone, in order to call the front desk, or to be alerted about severe weather during the night, had the need arisen.
William
8/10
Good value & friendly staff.
Russell G.
8/10
The room was clean and spacious. If we are in the area we'll stay there again.
真实旅客
8/10
The staff was very accommodating and kind. The breakfast was good, and I had a pleasant stay.
真实旅客
10/10
The room was really nice I will tell anyone it a great stay
Henry
10/10
The staff was very kind. The room was very comfortable, clean and cozy. The breakfast was delicious! Coming from Las Vegas, I didn't exspect to pay that much for a room in Mississippi. Nonetheless, they hotel stay was very nice.
Ms Las Vegas
8/10
The staff was courteous and helpful. The hotel is centrally located aiding travel to all areas of the city.
J
8/10
To be in a town with much of nothing, they were sweet, considerate and clean. I've stayed at hotels for much more with less satisfactory!
Melia
8/10
There hotel was clean and the staff was helpful. I would stay here again.
Canuk123
4/10
Not many choices in Cleveland but I won't stay here again.
真实旅客
4/10
This hotel need a face lift. The entrance was blocked , the wall paper hanging. There are cracks in the walls hair in the sink and bath tub. It wasn't a good experience it want be a hotel I ever use again.
Always Smiling
6/10
I will stay here when there are no rooms at the Hampton or Holiday Inn Express.
真实旅客
8/10
very nice, clean hotel. friendly staff. i have no complaints.
真实旅客
2/10
First Checked in to a room that was suppose to have been non smoking it smelt like an ashtray, it was brutal, there were even ashes still in the kitchenette sink. I had the front desk move me. Next room smelled fine but this is where the nightmare truly began. I was awoken in the middle of the night by itching, it turns out I was being eaten alive by Bed Bugs. I had a severe allergic reaction that required me going to an Urgent Care facility. I also had to destroy all of my clothing that I had with me to prevent the insects from spreading to my home. Don't go here.
Eaten alive
8/10
My family and I came down/up for a family reunion and we chose to stay at the Comfort Inn. The prices were reasonable, the hotel was clean, centrally located, and the staff was very pleasant, coordial, and helpful. The children enjoyed the pool!
真实旅客
6/10
My only complaint is housekeeping came by at 7:30 am. Comfortable stay.