We have stayed here before. Our check in package was waiting for us. They gave us a close room to the restaurant and lobby. Room was comfortable and clean. TV worked fine. The included breakfast happened to be an "all you can eat" buffet which was a bit of a bonus. Finally, the surgeon wanted to see my wife the next day mid afternoon and we had nowhere to go for a few hours. Upon request, they let us stay a couple of hours later than normal checkout which helped us a lot.. for no charge. It is something they cannot always accommodate but could today. At check out I told them that because of that, on our next trip to Cranbrook I wouldn't be searching for "the best deal"... I'd be staying there. I'm not saying it's Ceaser's Palace or the Taj Mahal... it's was just a nice , clean, friendly place to stay
Ken
Ken,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 30 日
Nicole
Nicole,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 29 日
Terrible Experience
Very tired hotel...desperately needs updating. Huge chips in sink, torn carpets in halls, dingy decor. Breakfast was included, but all three days, ran out of everything...including cutlery and plates! People were trying to eat off saucers. There was one girl trying to do EVERYTHING in the dining room and she just couldn't keep up. We felt very sorry for that girl, different one each day. They should just forget about offering breakfasts. We've stayed many times in the past, but never again.
Barbara
Barbara,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 29 日
Overall impressed
Our stay was great! Its an older building so we were expecting things to not be perfect and modern, but it was clean, comfy beds, decent breakfast (eggs,hashbrowns,bacon,pancakes,etc). Pool was fun. Overall it was a great experience!
Jessica
Jessica,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 26 日
Tanya
Tanya,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 26 日
Jeane
Jeane,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 25 日
Crystal
Crystal,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 16 日
Amazing
Theresa
Theresa,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 16 日
Robert
Robert,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 15 日
Tasha
Tasha,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 13 日
Shower Curtain
The only thing missing was we didn’t have a shower curtain
Rodney
Rodney,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 6 日
Nice lobby, hotel is definitely dated and in a need of an update. Room was clean, bed was comfortable, AC unit didn’t get very cold and was loud. Restaurant was good service. Chicken wings were cold, burger was ok, fries and gravy was subpar. I would not recommend eating at this hotel restaurant.
Morgan
Morgan,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 6 日
Peter J
Peter J,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 4 日
Very disappointed
The desk woman at check in was very helpful.
1. Room average, one pillow had blood spot. Room average.
2. Outside door 20 feet from our room not working properly. when opened had to push it shut.
3 Restaurant never open during our stay
No coffee or beverages available in the lobby area. Soda machine out of order.
4. No breakfast available in the morning. We were told there was no employee available to do it.
Three story Hotel with no elevator, Were on the first floor thank goodness.
Gregory F
Gregory F,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 3 日
chayanna
chayanna,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 3 日
Return home from working on estate
arman
arman,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 2 日
Hotel is old and run down. No room service came around the 2 nights we stayed. Hot tub was a luke warm bath to say the least. Pictures posted on site are out of date and highly edited to make it look better than it is
Brian
Brian,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 29 日
the room was small just everything worked if squeezed
lights in room did not work
AC was poor and noisy. Unless I asked it was not offered. like where the ice machine was?
Older looking hotel old furniture and fixings carpets in lobby dated.. wont be staying another time
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 28 日
Terrible Beds
It was the first time staying here and it will be the last. The main reason people stay in a hotel is to get a good nights sleep - you can't do that on worn out beds.
Gerald
Gerald,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 27 日
Nice hotel in Cranbrook
Nice hotel, convenient location.
Nice breakfast included
Only 'downside' - a short flight of stairs to the second floor rooms. Not a deal breaker for us, but maybe for others.
Will stay there again. Have recommended to others.
Edward
Edward,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 26 日
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 26 日
Charmant hotel
Terug in de jaren bij dit prettige hotel. Je verblijft in een stuk geschiedenis. Dat gaat soms ten koste van het comfort (airco in raam ingebouwd, dat kiert; deuren die niet lekker sluiten of kieren zoals in de lobby). Daar staat tegenover dat de ontvangst erg plezierig is. Leuk detail dat er zelfgebakken koekjes en popcorn staan.
Bijzonder is ook de vluchttrap die buiten hangt.