Hotel Fenix Beach Cartagena

Property class: 4
Cartagena beachfront hotel with outdoor pool and restaurant

Choose dates to view prices

Hotel Fenix Beach Cartagena offers a private beach where you can enjoy cabanas, beach umbrellas, and beach massages, plus you'll have access to onsite beach volleyball and kayaking. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. A rooftop terrace, a beach bar, and a health club are other highlights. Fellow travelers love the helpful staff.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Pet friendly
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Health club
  • Beach umbrellas
  • Beach cabanas
  • Beach sun loungers
  • Beach towels
  • Beach bar
  • Pool bar

Feel at home (6)

  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
  • Minibar
The current price is CNY1,045
CNY1,069 total
Oct 19 - Oct 20

Why we love this property

Ocean bay getaway
Mere steps from white sands, this hotel offers coastal luxury. Beachside cabanas, massages, and a waterfront restaurant create a paradisiacal escape.
Seaside dining experience
This hotel's restaurant serves local cuisine with beachfront and ocean views. Free full breakfast awaits, with options for private dining experiences.
Spa haven by the bay
The hotel offers a full-service spa with couples treatments and deep-tissue massages. Garden views and beachside services enhance waterfront serenity.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Superior Bungalow

A bedroom with a bed, a sofa, a lamp, and a wall-mounted air conditioner.

Superior Bungalow

  • Sleeps 4
  • 1 Twin Bed and 1 King Bed

View all photos for Two-Bedroom Family Bungalow

A bedroom with a bed, a TV, a staircase, and a view of the outdoors.

Two-Bedroom Family Bungalow

  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 King Bed

View all photos for Presidential Suite, 1 King Bed with Sofa Bed, Sea View

A bedroom with a bed, a desk, a chair, a TV, and a balcony with a view.

Presidential Suite, 1 King Bed with Sofa Bed, Sea View

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

A bedroom with a bed, bedside table, bench, canopy, window, mirror, and door.

Superior Double Room

9.4 out of 10
Exceptional
(33 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Bungalow, 2 Bedrooms

A bedroom with a bed, bedside tables, a wooden bench, a staircase, and a window with shutters.

Family Bungalow, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Bed

View all photos for Superior Bungalow

A bedroom with a bed, bedside tables, a bench, a ceiling fan, and a window with curtains.

Superior Bungalow

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed, Sea View

A spacious bedroom with a large bed, wooden wardrobe, wicker chairs, a small table, and a view of palm trees through large windows.

Presidential Suite, 1 King Bed with Sofa bed, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Luxury Villa

A pool area with lounge chairs, a hammock, and a thatched-roof building.

Luxury Villa

8.8 out of 10
Excellent
(3 reviews)
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Casa Deluxe - Casa Playa

A covered outdoor dining area with a view of the beach, wooden furniture, and a patterned floor.

Casa Deluxe - Casa Playa

  • Ocean view
  • 140 sq m
  • 4 bedrooms
  • Sleeps 9
  • 3 King Beds, 1 Twin Bunk Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Family Villa

A poolside view of a building with a thatched roof, surrounded by lush tropical plants.

Family Villa

  • 120 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds and 4 Twin Sofa Beds

View all photos for Deluxe Bungalow, Multiple Beds, Garden View, Garden Area

A bedroom with a bed, bedside tables, a bench, a ceiling fan, and a window with curtains.

Deluxe Bungalow, Multiple Beds, Garden View, Garden Area

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Bungalow

A bedroom with a canopy bed, bedside table, and wall art.

Standard Bungalow

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Tierra Bomba Sector Punta Arena, cll 26 A 28, Cartagena, Bolivar, 130018

What's nearby

  • Playa de Punta Arena - 1 min walk - 0.0 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 6 miles/9.6 km
  • Airport drop-off service
  • Area shuttle (surcharge)

Restaurants

  • Society Bar At Hilton
  • Restaurante Santa Cruz
  • Marketing
  • Riquisimo BBQ Restaurante
  • Charlie’s Coffee

About this property

Hotel Fenix Beach Cartagena

  • Hotel Fenix Beach Cartagena offers a private beach where you can enjoy cabanas, beach umbrellas, and beach massages, plus you'll have access to onsite beach volleyball and kayaking. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. A rooftop terrace, a beach bar, and a health club are other highlights. Fellow travelers love the helpful staff.

At a glance

Hotel size

    • 16 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 11:30 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Guests must transfer via boat to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
    • Parents must have child's birth certificate and photo ID*

Pets

    • Pets allowed (2 total)*
    • Service animals welcome
    • Specific rooms only. Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation; restrictions apply*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Transfers

    • Airport drop off (available 24 hours)*

Offsite

    • Area shuttle*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 8 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Private dining
  • Free daily reception
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • On a private beach
  • Beach yoga
  • Beach volleyball
  • Ecotours
  • Kayaking
  • Boat tours
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Sailing nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Water sports equipment
  • Romance packages

Facilities

  • 7 buildings/towers
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Television in common areas
  • Health club
  • An outdoor pool
  • Spa services
  • Banquet hall

Accessibility

  • Handrails in stairways
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Smooth flooring in room

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Premium cable channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Minibar
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Individually furnished

Freshen up

  • Shower only
  • Designer toiletries
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages and massages.

Dining

Onsite venue - This beachfront bar specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
  • Administrative fee: COP 6000 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 60000 per vehicle. Maximum occupancy 4
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children up to age 4 costs COP 60000
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of COP 90000 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
There is limited hot water on site.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.

Also known as

Hotel Playa Vista Tierra Bomba Island
Fenix Cartagena Cartagena
Hotel Fenix Beach Cartagena Hotel
Hotel Fenix Beach Cartagena Cartagena
Hotel Fenix Beach Cartagena Hotel Cartagena

Frequently asked questions

Does Hotel Fenix Beach Cartagena offer free cancellation for a full refund?

Yes, Hotel Fenix Beach Cartagena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Fenix Beach Cartagena?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.

Are pets allowed at Hotel Fenix Beach Cartagena?

Yes, pets are welcome, with a limit of 2 total. There's a charge of COP 90000 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hotel Fenix Beach Cartagena?

Sorry, there's no onsite parking at Hotel Fenix Beach Cartagena.

Is airport shuttle service offered by Hotel Fenix Beach Cartagena?

Yes, a shuttle from the hotel to the airport is available. The charge is COP 60000 per vehicle.

What are the check-in and check-out times at Hotel Fenix Beach Cartagena?

You can check in starting at 3:00 PM. Check-out time is 11:30 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Hotel Fenix Beach Cartagena?

No, this hotel doesn't have a casino, but Rio Cartagena Casino (2.8 mi) is nearby.

What is there to do at Hotel Fenix Beach Cartagena and nearby?

Have fun with onsite activities like kayaking, volleyball, and beach yoga. Additional recreation onsite includes ecotours and volleyball. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a private beach and a health club. Hotel Fenix Beach Cartagena also has spa services and a garden.

Are there restaurants at or near Hotel Fenix Beach Cartagena?

Yes, there's an onsite restaurant that offers beachfront dining, local cuisine, and ocean views.

What's the area around Hotel Fenix Beach Cartagena like?

Hotel Fenix Beach Cartagena is located a short 1-minute walk from Playa de Punta Arena.

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Reviews

Hotel Fenix Beach Cartagena Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Location

9.2

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The beach at this property is lovely, clean, and well-maintained with pleasant Caribbean charm and stunning views. (32 reviews)
  • The restaurant served delicious food with a variety of options, including fresh dishes and carefully presented meals. (47 reviews)
  • Breakfast was delicious and varied with many options, often served with a beautiful sea view. (12 reviews)
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Popular mentions

Service staff
Room
Beach
Food
Islands
Location
Restaurant
Ocean
Live music
Boating

Reviews

Verified review

10/10 Exceptional

Sliding Door to our room was broken. Food was good but limited. Pool is nothing special. But view and beach is great. We had a great time.
Verified review

10/10 Exceptional

Wonderful resort with great concept integrated into the nature of the island and with huge attention to detail. Great place to relax and completely forget the everyday life.
Verified review

8/10 Very good

It’s a nice hotel, the room was very comfortable with good beds and airco. There are a lot of good beds and towels on the beach all with shade. You have to realize that there is a DJ on the beach from 10 am, so very loud music the entire day. You can sit further away from the music but will still hear it. So if you come for the nature and calmness this is not your place. If you don’t mind the music it’s a great hotel, staff goes all the way for you and breakfast on the beach is amazing.
Verified review

10/10 Exceptional

Very relaxing hotel … New Year’s party was amazing
Verified review

10/10 Exceptional

Beach view was amazing and the food options were delicious.
Verified review

10/10 Exceptional

I loved my stay and the staff was very attentive
Verified review

8/10 Very good

Beach service was amazing.
Verified review

8/10 Very good

The staff were very friendly and made it a great experience.
Verified review

10/10 Exceptional

Our room was gorgeous. The grounds were kept clean. Lots of beds on the beach, available all day.
Verified review

8/10 Very good

We stayed at this hotel for 3 nights in a room with a private pool. The room itself was nice and comfortable, although the private pool was not very impressive and didn’t add much to the experience.The hotel has only one restaurant available and unfortunately the food there was not very good. Also, there is not much to do around the property, so it can feel a bit boring if you are looking for activities.However, if you are looking for a quiet place to completely relax and disconnect, it can be a good option. The staff were very nice and friendly, and we especially loved the dogs around the property 🐕, which added a charming touch to the stay
Verified review

10/10 Exceptional

Amazing stay! We came as a family of 4 and really enjoy our time. So pleased about the service and the friendliness of the staff. Food and drink choices/taste were excellent. Room confort, beyond expected. Definitely recommended it. Looking forward to our next trip.
Verified review

8/10 Very good

The staff are the best part. The beach is rocky and a boat is required to leave the property.
Verified review

8/10 Very good

We enjoyed our stay at fenix beach club! We stayed in the deluxe bungalow which was very nice and cleaned daily. Though the downfalls of fenix for us were the food price for relatively mediocre food as well as the slow service during breakfast and dinner time as we waited on average of 45 minutes just to be served. However the staff were very kind and helpful which made the overall stay at fenix very enjoyable and we would recommend staying there to anyone in the future.
Verified review

8/10 Very good

I loved the beautiful property. There’s so many beautiful areas for photos and the beds are super comfortable. The beach view is great and the staff were amazing. We did find the food and drinks a bit pricey and there was a slight odor in our room. Also we did not know about boat times and we sent several messages and the response time was very slow so we ended up canceling three of the days we were going to stay there due to not being able to get a boat after our flight or before our early morning flight out and they refused to refund that day which was pretty disappointing since we didn’t stay there however I would recommend but be sure to read all fine print and contact them way in advance
Verified review

10/10 Exceptional

We went to the port on a Tuesday afternoon and it was easy to find the staff. They also communicate by WhatsApp. The boat rides went fine. The staff at the resort were very friendly and helpful. If you want a second cup of coffee during the breakfast, you'll have to flag the staff down. The hotel room was good and we liked the bed. Lots of beach loungers with shade available during the midweek. Food was good, but a bit pricey. Beach was nice, the water could be rough if boats pass by. The water isn't as clear as the other islands but this one is much closer to the city. The resort dogs and cats were friendly. There are day pass visitors but we didn't feel like impacted the service level from the staff. We didn't like that the jet ski staff would ride into the designated swim spot. Seems like an accident could happen and it also makes the water quality worse. One thing to note about the property is that they asked for reviews from us several times.
Verified review

2/10 Poor

The property was unorganized and on a remote island where we had to pay cash to a local boater to take across the Atlantic ocean to get too. I understood there was a storm beforehand but that doesnt excuse the fact that we had no running water. I could've been okay with no hot water temporarily but no water equals rough times. We luckily had a private pool and used this for water in the toilet for both my wife and myselfs bathroom sessions to be able to flush the toilet. No fun! There also were many dogs on the island in which is not a problem if there were a just a few and taken care of. But there was feces in the sand throughout the property and unfortunately at night you cant see it. So on top of no water, feces on my shoe and the mosquito fiasco we were not happy.
Verified review

2/10 Poor

My toilet in my room kept overflowing even after it was fixed the first time. No phone so I would have to leave my room if I desired anything for me or for the room. Early morning construction woke me up. At night dogs around the property would bark at night, and worse if it starts to rain. I saw dogs without their leash and saw two cats around the reception area. I mean why have animals wandering around the property? One of the dogs barked at me as it was blocking the path to go to my room. Furniture at the beach were dirty and covered with ants. I went to gag some breakfast and I sat down waiting for 15 minutes to be served. I lost my patience and left. Thank goodness there were snacks in my room and water in my minibar. I miss the hop on and off bus tour because the boat couldn’t make it on time to the hotel due to the rain. Plus as I walked around to explore the property the walkway had cracks and I almost fell. I was miserable
Verified review

10/10 Exceptional

Blimey, what a spot. Absolutely stellar stay. You’re right on the beachfront, which is ideal for pretending you're in a movie until a wave hits your ankles. The skyline views of downtown are a bit of a looker, too. Food was gorgeous, and the staff were absolute legends—sorted us out with zero fuss. Honestly, 10/10, would willingly risk the sunburn to stay here again.
Verified review

6/10 Good

At the fenix you need to be patient
Verified review

10/10 Exceptional

We had a great time at Hotel Fenix. The staff is friendly and very helpful, The onsite restaurant had plenty of food options and you can't beat the location.
Verified review

10/10 Exceptional

Jackson our server was amazing , he is the best. The staff was also very attentive and rooms were clean and spotless
Verified review

10/10 Exceptional

My wife and I really loved our overnight stay at Fenix; the staff was very friendly and helpful, and the food was absolutely amazing! I highly recommend this place for anyone wanting a nice little Island getaway. My wife and I both give two thumbs up and highest recommendations
Verified review

10/10 Exceptional

Everything was gorgeous and I love it
Verified review

8/10 Very good

The hotel has a laid back vibe, the rooms were lovely, the staff were very friendly and accommodating. We really enjoyed the pool. The food was very good.
Verified review

10/10 Exceptional

Great hotel, ideal for relaxing. Staff were very friendly and attentive.