I loved the hotel. Unfortunately, there are no dining or reservation options for paid hotel guests who are not with a large company party.
ALL, but one, staff are very kind and do their best to accommodate. We werent permitted to have drinks in the bar, nor sit anywhere outside at night, despite no one sitting there, because we werent with these large parties.
They do have luggage service if you call for pickup. The spa was nice (bring your swimsuit as they are not nuse like German Sauna).
We spent the majority of our 3 days there, in our room, but it was really beautiful.
The HIKE, is better taken up the stairs and not the road. Breakfast was wonderful.
I would NOT recommend coming here at anytime in December. Zurich overall is EXTREMELY underwhelming and overpriced. I wouldnt visit again on my own dime.