Hotel ist direkt an einem Einkaufszentrum. Mit nur 2 Liften für 11 Etagen, wartet man manchmal bis zu 5 Minuten.
Matthias
Matthias,2 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 10 月 23 日
Satisfactory Stay without much high expectation.
The staff services were excellent accept for one of the car park exit attendant who insisted that my Indonesian friend are not entitled to free parking even thou he was a guest of the hotel staying for 4 nights. He paid to avoid further issue.
There was a big sign "FREE PARKING" at the reception. I guest this is culturally wrong to be happening to their own country folks.
My friend was staying in the 2nd room booked by me as a customer of the hotel throughout our 2nd stay.
The room upkeep had to be refreshed as molds and cracks can be seen in the toilets.
The shower cubicle floor should be treated with anti skid as they are very slippery when wet.
Towels are too worn out.
Bedroom is comfortable and clean.
Overall our stay is considered satisfactory with not having to expect more.
Hope that the hotel can improve on the toilet issues so that I we can consider staying with them again.
Paul
Paul,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 8 月 8 日
KAN SHING
KAN SHING,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 6 月 19 日
Nice and clean hotel room with friendly and helpful staff. Next to shopping mall with food court.
Hayatullah
Hayatullah,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 1 月 18 日
donhee
donhee,2 晚行程
Hotels.com真实住客点评
8/10 很好
2023 年 12 月 7 日
Good hotel
The staffs were amazingly polite.
I booked room only without the breakfast but they gave me free breakfast anyway.
The room was average, cracked wall here and there.
A little mold in the bathroom I think it's a common thing in tropical countries.
We stayed there for 9 days, they never changed the bed sheets or replaced the coffee cups with the clean ones unless we put the spoons inside the cups.
But overall, it was an excellent stay.
johannes
johannes,9 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2023 年 10 月 11 日
Family staycation
Overall our stay at this hotel was just ok. Nothing special about the hotel except for the location that is next to the mall. It was very difficult to get a parking spot and sometimes we had to park at the mall's parking lot. The interior design of the hotel makes the hotel looks old, in my opinion. The amenities were not as complete as other hotels I stayed in with the same rate. However, they gave us some complimentary drinks. The breakfast was ok with one or two dishes that hit the spot.
Rajesh
Rajesh,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2023 年 9 月 17 日
Brown water comes out of the shower.
HITOSHI
HITOSHI,3 晚结伴旅行
Expedia真实住客点评
4/10 尚可
2023 年 6 月 30 日
it’s not international standards
Yuwanta
Yuwanta,1 晚行程
Expedia真实住客点评
10/10 绝佳
2022 年 11 月 4 日
Armine
Expedia真实住客点评
8/10 很好
2022 年 9 月 18 日
Good
anna
anna,2 晚行程
Expedia真实住客点评
6/10 好
2020 年 1 月 8 日
Just standard hotel but connected to the mall
Just standard hotel room and nothing special...the plus point is due to connected to the mall, that's why make us easier to get food and other things
Lokadjaja
Lokadjaja,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2019 年 10 月 29 日
Great place for family
It’s so convenient as nearby mall and many eateries
Bee Wah
Bee Wah,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2019 年 4 月 23 日
真实旅客
2 晚行程
Expedia真实住客点评
10/10 绝佳
2019 年 4 月 18 日
Convenient and comfortable hotel
Cosy, comfortable hotel connected to a large shopping centre - Central Mall in Surabaya. Plenty of food options and some decent shopping to be done. There's a supermarket as well. This is very convenient for families, or solo travellers who may not wish to venture too far from the hotel for meals or groceries. The staff is very friendly and helpful as well! I will definitely stay there again if I visit and highly recommend others to do the same.
We came around 7pm at the hotel. Asked the receptionist to get us the non-smoking room and the room location not very far from the elevator. The receptionist said OK with a big smile. But, what we got??? A smoking room and the location far from the elevator :( Not only that, the room seem unprepared. Hand towel and the toiletries was not available. We had to call room service several times to get them providing those things.
During breakfast, the food taste was nothing special and far from 4-star hotel standard.
Overall, I feel disappointed with this hotel.
Etta
Etta,1 晚行程
Expedia真实住客点评
8/10 很好
2018 年 12 月 27 日
真实旅客
3 晚行程
Expedia真实住客点评
6/10 好
2018 年 12 月 11 日
Overall good stay but i must say the breakfast @restaurant is disappointed and should offer better food and choices.
Richard
Richard,3 晚行程
Expedia真实住客点评
10/10 绝佳
2018 年 11 月 20 日
真实旅客
2 晚行程
Expedia真实住客点评
10/10 绝佳
2018 年 11 月 17 日
Friendly and helpful staff. Nice, clean and big(being an older hotel) room.
Very comfy bed with clean and starched linen. Absolutely enjoyed staying here. Will come back for sure