The hotel is in a good location with great views of the marina. Staff at the pool, bar and breakfast are friendly and professional, as is the housekeeping team who keep the rooms very clean.
Unfortunately the same cannot be said for the reception staff. Our reservation was confirmed by Hotels.com and prepaid, however on arrival we were told there was no record of the booking and they could not help us further. They said the problem was with Hotels.com and not the hotel itself. The second problem came in trying to speak to someone at Hotels.com. No telephone numbers we could find for support in the UK or elsewhere worked and we could not get through to an actual person to talk to. Eventually we found a chat option that wasn't automated and the chat agent contacted the hotel on our behalf to retrieve our booking. The hotel staff finally conceded they had the booking but under "Hotelbeds" rather than Hotels.com. They had already seen our passports by this time and the names on their "Hotelbeds" booking were exactly the same as ours on the Hotels.com booking. They refused to accept their error and said our booking confirmation was worthless as they search reservations by travel agent and not by customer name.Two hours were wasted at considerable expense to us trying to connect to various Hotels.com support lines using our own mobiles. The hotel handled this very badly and Hotels.com need to have easier ways for customers to reach them when there is a problem.
Andrew
Andrew,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 4 日
hulusi
hulusi,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 1 月 7 日
Otel durumu
Süit oda da kaldık ancak oda çok eski havlular artık beyaz değil gri olmuş ve kahvaltı tabuldot gibi kendi alamıyorsın tek tek söylüyorsun birisi veriyor çok sinir bozucu. Otel artık inanılmaz eskimiş. Resepsiyon da ki çalışanların yaklaşımı hoş değildi. Bu kadar parayı hal etmiyor.
Meral
Meral,3 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 11 月 15 日
sükrü
sükrü,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 11 月 10 日
Nigel
Nigel,3 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 10 月 6 日
The hotel is nice and very large rooms and beautiful view
However the furniture is old and the prices is high
Bahauddin
Bahauddin,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 8 月 6 日
Perfecto
Nicolas
Nicolas,2 晚浪漫旅行
Expedia真实住客点评
6/10 好
2024 年 8 月 1 日
bilal
bilal,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 7 月 20 日
Super
SULEYMAN
SULEYMAN,4 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 5 月 26 日
Lovely setting, quiet and peaceful. Great breakfast
Patrica Kay
Patrica Kay,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 4 月 17 日
Bülent
Bülent,3 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 1 月 2 日
hümeyra
hümeyra,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2023 年 12 月 15 日
Mark
Mark,11 晚行程
Hotels.com真实住客点评
10/10 绝佳
2023 年 11 月 15 日
Konum mükemmel. Manzarası efsane.!!
Volkan
Volkan,1 晚行程
Hotels.com真实住客点评
6/10 好
2023 年 10 月 19 日
The staff were wonderful.
The location is perfect for walking, safety and access.
The hotel is in need of upgrades as it is very tired and old looking.
Kamal
Kamal,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2023 年 10 月 11 日
We found the hotel well located and the pool excellent. For an older hotel it’s well kept and very clean, our room was bright with enough space and a good bathroom and very good walk in shower.
Dorothy
Dorothy,2 晚行程
Expedia真实住客点评
8/10 很好
2023 年 9 月 18 日
A bit-tired looking
Colin
Colin,11 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2023 年 8 月 10 日
The property is in a fantastic location for the old town and is very quiet and relaxed. They have one of the best swimming pools, which is why I booked it. The hotel is dated and not the cleanest, so you're paying high-end prices but don't expect such quality of accommodation
Thomas
Thomas,2 晚行程
Expedia真实住客点评
8/10 很好
2023 年 7 月 24 日
Its a short break hotel ..
We loved the hotel and the staff are the best in Turkiye.the breakfast needs oh so fixing ASAP..its still the covid way ,,,,, the staff cant hear the choice and its very annoying repeatedly asking .also we cant understand why there is no soul at the breakfast. It was a Doctor surgery atmosphere..but we still love the slightly dated hotel .
真实旅客
3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2023 年 7 月 4 日
Justin
Justin,2 晚行程
Hotels.com真实住客点评
6/10 好
2023 年 7 月 2 日
Cagatay
Cagatay,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2023 年 5 月 8 日
ismail caglar
ismail caglar,3 晚行程
Hotels.com真实住客点评
6/10 好
2023 年 4 月 24 日
Ortalama butik işletme
İlk verilen oda su akıyordu , ikinci verilen odaya daha önce su akmış ayaklarımız ıslanınca fark ettik, duş başlığından çıkan ses sağır edici derecede rahatsız ediyor. Oda halısındaki görüntü çok kötü lekeli. Sabah 7 de üst kattan gelen eşya çekme sesleri rahatsız ediciydi.