It is a small hotel with small room and hot spring. The owner is nice and willing to provide travel tips. The cleanliness is not on par with other Japan hotels.
Chun Mo Joe
10/10
Superb host offered great advice and dropped us off at the entrance to snow monkeys. Room was great traditional room.
Ideal location if going to snow monkeys easy walk from the train station
greg
1 晚行程
10/10
charming - excellent service from hosts. as others have mentioned, they gave us a ride up to the monkey park, & to train station upon our departure, for which we were so grateful after a week’s trekking. as vegetarians, we were also super happy with the breakfast offerings. such sweet people, would stay again
Kathleen
1 晚行程
10/10
The staff were amazingly friendly and helpful. Absolutely made our stay feel like we were guests in their own home. The building is older and a bit worn but this adds to the experience of staying at a traditional guest house. It feels like it has a very rich history of welcoming guests. The house was spotless and immaculately kept. Our hosts generously offered to drive us to the monkey park gate nearby The monkey park experience was like no other! An absolute highlight of our family’s trip to Japan.
Ryan
1 晚家庭旅行
10/10
Samuel
4 晚行程
10/10
JEAN MICHEL
1 晚行程
10/10
Wonderful ryokan operated by a friendly couple - they went above and beyond to make our stay enjoyable by letting us borrow boots for the snow and driving us up to the Snow Monkey park.
Andrew
1 晚结伴旅行
10/10
Adorable, family owned place with big (for Japan) traditional rooms. The owners are extremely friendly and even drove us to the monkey park. The onsen is clean and very nice.
真实旅客
1 晚行程
10/10
We were treated extremely well by everyone at Shimaya. They went above and beyond to ensure that our travel plans worked out. Amazing customer service from very kind people!
Brandon
1 晚行程
6/10
食事に関して、ホテルからの情報が少ないです。
ねんか
2 晚行程
10/10
The property and surrounding areas were beautiful covered in snow during our Winter visit. The hotel provided boots so we could easily get around in the snow. The man who was at the front desk during our stay was knowledgeable of the area and kind. We had two rooms and both were clean and comfortable throughout our stay.
Molly
3 晚结伴旅行
8/10
It was a decent comfy plac. large bedroom. Friendly helpful staff. The owner even gives people rides to Snow Monkey Park and to the train station!
My only disappointment was the picture from their listing showed a large beautiful outdoor onsen with a view, and come to find out that Onsen is not on the property -- it's located ten minutes drive away and closed for winter. That picture was the main reason I picked this hotel, and wanted to show my partner, so we didn't get that nice luxury experience. Oh well. It was decent besides that, and the town is cute and has many onsen!
Jason
3 晚行程
6/10
We stayed 1 night at Shimaya with my family in a Japanese style room. The hotel picked us up from the train station and also gave us a ride to the Snow Monkey Park the next day. The room was comfortable, but old and the washroom had a terrible smell. I could not find the toilet until I asked a fellow guest who said it was out on the balcony. We also had trouble finding the private onsen and couldn’t find anyone who spoke English, so gave up on that. The breakfast was just ok with boiled eggs, toast and cereal. Overall it was a bit disappointing as I was looking forward to the onsen. But it was good for a simple night stay in Yudanaka.
Holly
1 晚行程
10/10
Christie
1 晚行程
10/10
Benjamin
2 晚行程
10/10
Greg
2 晚家庭旅行
8/10
Mr. Yamoto was great as was his wife. If you are looking for a place to sleep for the night on your way to the snow monkeys, this traditional hotel is great. They will take you to the monkeys and provide you with galoshes for the hike. The property is dated though, with some features in disrepair. The town is absolutely dead mid week with basically no dining options so bring food or be prepared to eat what you can find at the local minimart. The restaurants that are open are booked up by guided tours.
Gregory
2 晚家庭旅行
10/10
Very quiet and relaxing Ryokan in Yamanouchi Onsen Town. I think I was the only person staying here at the time. I had the Onsen all to myself for the night I was there and I wish I had booked one extra night because the Onsen was very relaxing. The staff/owners are super sweet and wonderful people. They even offered me a ride up to the snow monkey park entrance when I arrived. The rooms have an excellent view of the mountains. Hot water and tea cups are waiting in your room when you arrive. The thermos' last a long time because I still had hot water in the morning for a tea on the balcony to watch the sunrise.
Breakfast is basic continental. The fruits were super delicious and the bread for toast was fresh baked.
The mattress was comfy and cozy, I fell asleep within minutes of laying down.
Highly recommend staying here for a night or two if you're looking for a quiet and relaxing getaway in a cute mountain town.
Jordan
1 晚行程
8/10
My stay at Shimaya was great. The owner and his Son? Were very helpful and warm hearted. My room was very traditional and I loved it! The facility itself is a little run down, but clean and it has everything you need.
Kyle
1 晚行程
10/10
The owner was so nice! We came a couple hours late, past check in, but he still checked us in and gave us a bunch of good info. The next morning, he lent us winter boots to walk around the muddy snow monkey paths. The room itself had a nice atmosphere and view.