Hotel Palace Galapagos is a tranquil retreat near the Malecon, with a lush garden and library to unwind. Enjoy cycling in the area or dine at the on-site restaurant. With free WiFi, bike rentals available, and helpful staff for tour assistance.
Charles Darwin Research Station - 17 min walk - 1.5 km
Getting around
Isla Baltra (GPS-Seymour) - 69 min drive
Beach shuttle (surcharge)
Restaurants
Islander Coffee Roasters - 2 min walk
Santa Cruz Brewery - 9 min walk
Limón Café Bar - 11 min walk
1835 Coffee Lab - 6 min walk
Isla Grill - 7 min walk
About this property
Hotel Palace Galapagos
When you stay at Hotel Palace Galapagos, you'll be within a 15-minute walk of Las Grietas and Malecon. Freebies like WiFi and wired internet are added perks, and guests looking to stay active can check out the nearby hiking/biking trails, scuba diving, and snorkeling. Other highlights include a snack bar/deli and a garden.
At a glance
DONE
Hotel size
6 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 1:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
DONE
Special check-in instructions
The front desk is open daily from 6 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi (speed: 50+ Mbps) and wired internet access in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Offsite
Beach shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 6:30 AM–9:00 AM
Free WiFi (speed of 50+ Mbps) and free wired internet
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Access via exterior corridors
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.
Optional extras
Continental breakfast is offered for an extra charge of approximately USD 16 for adults and USD 16 for children
Beach shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for USD 30 per day
Pool, spa, & gym (if applicable)
Pool access is available for an extra charge of USD 5 per person per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Galapagos Suites Palace Puerto Ayora
Galapagos Suites Palace
Hotel Palace Galapagos Puerto Ayora
Hotel Palace Galapagos Hotel
Hotel Palace Galapagos Puerto Ayora
Hotel Palace Galapagos Hotel Puerto Ayora
Frequently asked questions
Are pets allowed at Hotel Palace Galapagos?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Palace Galapagos?
Sorry, there's no onsite parking at Hotel Palace Galapagos.
What are the check-in and check-out times at Hotel Palace Galapagos?
Check-in start time: 1:00 PM; Check-in end time: 7:00 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.
What is there to do at Hotel Palace Galapagos and nearby?
Have fun with nearby activities like cycling, boat tours, and fishing. Additional recreation nearby includes ecotours. Enjoy amenities like a garden and access to a nearby outdoor pool.
Are there restaurants at or near Hotel Palace Galapagos?
Yes, there's an onsite restaurant.
What's the area around Hotel Palace Galapagos like?
Hotel Palace Galapagos is a short 13-minute walk from Malecon and 14 minutes' walk from Charles Darwin Research Station.
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Reviews
Hotel Palace Galapagos Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.8
Cleanliness
8.8
Location
10
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was delicious and a great start to the day, with some reviewers calling it the best they had in the area. (6 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Breakfast
Room
Water
Lobby
Air conditioning
Restaurant
Reviews
Verified
10/10 Exceptional
Oct 10, 2025
Great little family run hotel. 5 blocks from the main tourist area. Couldn't fault it!
Suzy
Suzy, 3-night trip
Verified
10/10 Exceptional
Jan 17, 2026
Our stay was great! The rooms were spacious and very clean! There was even has a back patio with a table and chairs. The interior courtyard was cute and I liked that our room was right off of the courtyard.They provided towels for the beach which was very nice. We would recommend this hotel to anyone and would definitely stay here again!
Nicholas
Nicholas, 3-night trip
Verified
10/10 Exceptional
Jun 11, 2023
Good breakfast and staff very helpful.
Ganna
Ganna, 3-night trip
Verified
10/10 Exceptional
Aug 13, 2025
Everything was great. Best breakfast in Ecuador! The staff was very nice and friendly. Very convenient location.
Beata
Beata, 6-night trip
Verified
10/10 Exceptional
Oct 10, 2024
The staff were very attentive and welcoming anything we required they were very approachable and ensured our stay was as homely as possible
Daniela
Daniela, 3-night trip
Verified
10/10 Exceptional
Jul 29, 2023
Very well maintained small and quiet hotel. Super friendly and easily accessible staff.
Michael
Michael, 1-night trip
Verified
10/10 Exceptional
May 4, 2024
Excellent quiet locations, easy access to taxi and attractions. Walking distance to restaurants, shopping and pier.
Ramesh
Ramesh, 1-night trip
Verified
10/10 Exceptional
Dec 1, 2025
Absolutely happy with everything!!!! My room was cleaned before I back from my day out!!! Great service! Recommend to everyone!!! Close to everything !! Loved it
PAYTRIE
PAYTRIE, 5-night trip
Verified
10/10 Exceptional
Aug 20, 2024
Great room, a short walk to the town centre, excellent service. Highly recommended !
Malcolm
Malcolm, 3-night trip
Verified
8/10 Very good
Jun 28, 2023
Close to downtown, safe, nice.
Best thing is breakfast, Tonia makes it and it's very delicious
timothy
timothy, 4-night trip
Verified
10/10 Exceptional
Dec 16, 2024
Fantastic
This was a lovely hotel, within walkin distance to the main strip and the staff here are super friendly! I'd highly recommend checking out this place if you're on Santa Cruz!
Spencer
Spencer, 2-night trip
Verified
10/10 Exceptional
Oct 12, 2024
Excellent! Staff was very attentive. We added on breakfast and it was a great start to our day!
Fredrick
Fredrick, 1-night trip
Verified
10/10 Exceptional
Apr 1, 2025
The best place to stay! The staff were always helpful and they helped me keep my reservation when flight was not able to happen at last minute. They kept rooms cleaned phenomenally everyday. I did not want to leave. The location to downtown and harbor was excellent yet far enough from the noise! Never miss a chance to stay there!
Michael
Michael, 5-night trip
Verified
10/10 Exceptional
Mar 19, 2023
Lovely room with air con. Staff really helpful. Safe to walk about even at night. In easy walking distance to the town.
MERCEDES
MERCEDES, 4-night trip
Verified
10/10 Exceptional
Oct 31, 2023
Beautiful hotel just 10-15 minutes away from the port and all the shopping and restaurants. The room was very clean and the staff was very attentive. We got complimentary water and coffee in the lobby. The rooms are quiet, have air conditioning and the staff speak English.
Diana
Diana, 10-night trip
Verified
10/10 Exceptional
Apr 6, 2023
They provide purified water. Everything was ok. The breakfast was great.
Haangies
Verified
10/10 Exceptional
Oct 15, 2024
We selected this property as a last minute, emergency option. We were absolutely blown away! Simple, convenient, clean, accommodating....we couldn't have made a better choice. We would recommend this to anyone and we would stay there again with zero hesitation.
Joe
Joe, 1-night trip
Verified
10/10 Exceptional
Aug 22, 2024
Note that this review is based on a father and 5yr old son travelling in the Galapagos Islands. We booked several nights here and it was one of the best choices we made. The hosts helped us on numerous occasions with advice, guidance, collected us from the ferry, and booked our taxi for the airport. The room provided was spacious and clean. The beds were very comfortable and firm which was just what we needed upon our return from our daily tours. It is not far from the seafront and main street. There is a laundry on the corner, which was very convenient, and a lot of local shops, and nice cafes down the road. We would definitely stay there again.
MEMET
MEMET, 9-night trip
Verified
10/10 Exceptional
Aug 14, 2024
We loved our stay at this hotel! The owners offered us help in so many ways, such as recommending us a bilingual tour guide and even lending their phones to contact the coordinator, undertaking laundry and boxing breakfasts when we had to go out early in the morning. The property was very clean and the housekeeper even washed our cooking equipment left in the kitchen. The breakfast was delicious and professional. They also helped us transport our luggage to the next hotel when we were out on a tour.
It is about a 7-10 minute walk from the city center.
I highly recommend this hotel!
Miyu
Miyu, 1-night trip
Verified
10/10 Exceptional
May 18, 2023
Great place to stay.
The hotel is in a nice quiet residential neighborhood, yet very walkable to restaurants and shops. The wifi was fast and dependable. The bed was very comfortable. Air conditioning worked well which was welcome each day after a day out. We chose not to spend the additional $8 a day for breakfast. The room was very clean! The staff was friendly and helpful. The only thing lacking was guidance on places worth visiting while on the island of Santa Cruz, although a recommendation was made by Julio for a travel agent we could contact. Overall, Hotel Palace is a great place to stay.
Scott
Scott, 6-night trip
Verified
10/10 Exceptional
Aug 8, 2023
Good option
Staff was amazing. Very helpful and wanted to make sure your needs were met. Always hot showers and good working air conditioning. Appreciated the water in the lobby to refill bottles and they even put a jug in each room too. Location was a bit outside the central area but we always walked it, even in dark and it was safe. It was only like a 10 - 15 minute walk. We took a cab from the ferry with our luggage and it was only $2. They booked us a cab to go to the airport ferry for us. Very prompt in responding to emails and I had a lot of questions so very patient too!
Sandra
Sandra, 3-night trip
Verified
10/10 Exceptional
Apr 27, 2026
excelente hotel, muito bem localizado, quarto limpo, grande e moderno, a senhora da recepção muito amável e prestativa, nos ajudou em varias duvidas. Com certeza voltarei.
MARCO
MARCO, 1-night trip
Verified
8/10 Very good
Oct 29, 2025
Decent room in Puerto Ayora
richard
richard, 1-night trip
Verified
10/10 Exceptional
Sep 17, 2025
Personal amable, habitación amplia, camas cómodas, Wi-Fi de alta velocidad, ducha con cabezal y agua caliente para las estaciones frías.