This hotel is designed for flight crews, not business or personal travelers. When we got there from the airport at 10:14 p.m. to check in, the front desk told us there was "a one hour wait for check in," and with no explanation or apology told us to wait in the lobby. After seeing 2-3 pairs of flight crews check in, I went back to her and asked if we could check in now, and she said, "no, those are flight crews. I'll let you know when you can." 20 minutes later about 40 Chinese flight attendants come pouring out of the elevators, then go take their bus to the airport. When I was finally like, "what the heck is going on?" the rude lady at the front desk was like, "Well, we have to clean their rooms, and we only have one housekeeper." About 15 minutes after that (now 11:40), she says, "You're room's ready" and hands us the keys. Turns out it was a double, not the king we'd reserved.
There was zero offer of any apology or compensation. And though we stayed there two days, no housekeeper came by to clean the room or even replenish the coffee.
I would recommend staying away from this horrible spot, and leaving it to the flight crews.