This hotel is very well-situated. There are great places to eat and shop nearby. What it lacks is proper upkeep and maintenance. From worse to best the bathroom sink. The spicket has a very short spout so you have to put your hands very close to the sink to wash them. Some of the water spickets are loose as in not tightened to the sink top. The water pressure if very low and the water is warm to med hot never hot. The walk-in bath floor is porcelain and very slippery, so hold on tight walking in. The shower head doesn't spray evenly possibly due to sediment clogging the flow. Lighting in the bathroom is very uneven, not well lite and ladies may be challenged. The floor is a wood laminate that is peeling throughout the room. The curtains are stained with paint, not sure why. The AC in one of the rooms I stayed in was very noisy and hard to get a good night's sleep.
The hotel has breakfast buffet which I thought was a great perk. However, the eggs are always cold. The mini pancakes are cold, and served with vegetables (?) no syrup just honey at the bread stand. Fruit is Ok. Bread is Ok, coffee is watered down, tasteless.
They do have a decent gym on the 9th floor, washing machine, and dryer.
Smoking near the entrance of not allowed but isn't enforced so guest smoke near the entrance and fling their butts out on the garden area or floor, with trashcans at a foots pace. The driveway is dirty from tire marks coming from the asphalt. It should be power washed once every week.