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Royal Canaan Nairobi Hotel

4.0 star property
Nairobi hotel with outdoor pool and restaurant

Choose dates to view prices

Located in Kilimani, Royal Tulip Canaan Nairobi offers a serene escape with a spa featuring Swedish massages and reflexology. Unwind at the poolside Mosaic restaurant or explore the nearby area from this upscale hotel's convenient location.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Health club
  • 24-hour room service
  • Spa services
  • Business center
  • 4 meeting rooms
  • Meeting rooms
  • Airport drop-off service
  • Area shuttle

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Television
The current price is CNY835
CNY985 total
includes taxes & fees
May 19 - May 20

Why we love this property

Business meets bliss
Located in shopping and entertainment districts, this hotel features meeting spaces and a business center. Guests can enjoy spa services and unwind at the bar.
Cuisine for every appetite
Dive into international flavors at the poolside restaurant. A bar, cafe, and chef service create options, while vegetarian and private dining add flair.
Wellness paradise
This hotel features a full-service spa with aromatherapy, massages, and facials. A health club, sauna, and hot springs create a wellness paradise.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard King Room

Standard King Room | Minibar, in-room safe, desk, laptop workspace

Standard King Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Queen Room

Standard Queen Room | Minibar, in-room safe, desk, laptop workspace

Standard Queen Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior King Room

Minibar, in-room safe, desk, laptop workspace

Superior King Room

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive King Room

Executive King Room | Minibar, in-room safe, desk, laptop workspace

Executive King Room

  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Similar properties

Lobby
Best Western Nairobi Upper Hill
Kilimani
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 289 reviews
The price is CNY452
CNY578 total
includes taxes & fees
May 13 - May 14
Best Western Nairobi Upper Hill
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About the neighborhood

Map
Lr No 1/574 Tigoni Road Off Chakka Road, Kilimani, Nairobi, Nairobi, 00100

What's nearby

  • Yaya Centre - 3 min walk - 0.3 km
  • Lucky 8 Casino - 13 min walk - 1.2 km
  • Prestige Plaza - 15 min walk - 1.3 km
  • Royal Nairobi Golf Club - 20 min walk - 1.7 km
  • Arboretum - 4 min drive - 3.0 km

Getting around

  • Nairobi (WIL-Wilson) - 16 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 35 min drive
  • Syokimau Station - 33 min drive
  • Nairobi Station - 34 min drive
  • Syokimau SGR Railway Station - 34 min drive
  • Airport drop-off service
  • Area shuttle (surcharge)

Restaurants

  • ‪Arabian Palace - ‬6 min walk
  • ‪Artcaffe - ‬6 min walk
  • ‪Sierra Brasserie - ‬7 min walk
  • ‪Golden Spot - ‬4 min walk
  • ‪Kesh Kesh - ‬4 min walk

About this property

Royal Canaan Nairobi Hotel

Located just 3.6 mi (5.8 km) from the airport, Royal Canaan Nairobi Hotel offers drop-off service (available 24 hours). You can indulge in deep-tissue massages, body wraps, or aromatherapy, and grab a bite to eat at Mosaic, which serves international cuisine and is open for breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a health club are other features.

At a glance

DONE

Hotel size

    • 94 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (8 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Free onsite extended parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport drop off on request(available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • 4 meeting rooms
  • Conference space (958 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2016
  • Terrace
  • Health club
  • An outdoor pool
  • Spa services
  • At least 80% of food locally-sourced
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Double-glazed windows
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible spa
  • Front entrance ramp
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Smooth flooring in public areas
  • High pile carpet in room

Room amenities

Be entertained

  • 43-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Phone
  • Desk chair

Food and drink

  • Chef
  • Meal delivery service
  • Refrigerator
  • Free bottled water
  • Free tea bags/instant coffee
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Recycling
  • Water-efficient showers only
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Mosaic - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Terrace Bar - Level 1 - This bar serves dinner and light fare. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 23 for adults and USD 15 for children
  • Airport shuttle service is offered for an extra charge of USD 35 per vehicle. Maximum occupancy 3
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 30 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 6:30 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Mobile payment options include: M-Pesa.
Cashless transactions are available.

Also known as

Royal Tulip Canaan Nairobi Hotel
Royal Tulip Canaan Hotel
Royal Tulip Canaan
Royal Tulip Canaan Nairobi Hotel
Royal Tulip Canaan Nairobi Nairobi
Royal Tulip Canaan Nairobi Hotel Nairobi

Frequently asked questions

Does Royal Canaan Nairobi Hotel offer free cancellation for a full refund?

Yes, Royal Canaan Nairobi Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Royal Canaan Nairobi Hotel?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 6:30 PM.

Are pets allowed at Royal Canaan Nairobi Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Royal Canaan Nairobi Hotel?

Yes, there's free self and extended parking. Parking spots may be limited.

Is airport shuttle service offered by Royal Canaan Nairobi Hotel?

Yes, a shuttle from the hotel to the airport is available. The charge is USD 35 per vehicle.

What are the check-in and check-out times at Royal Canaan Nairobi Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Royal Canaan Nairobi Hotel?

No, this hotel doesn't have a casino, but Lucky 8 Casino (14-min walk) is nearby.

What is there to do at Royal Canaan Nairobi Hotel and nearby?

Royal Canaan Nairobi Hotel has an outdoor pool and a health club, as well as spa services.

Are there restaurants at or near Royal Canaan Nairobi Hotel?

Yes, Mosaic offers international cuisine and pool views.

What's the area around Royal Canaan Nairobi Hotel like?

Royal Canaan Nairobi Hotel is in Kilimani, a short 5-minute walk from Yaya Centre and 14 minutes' walk from Lucky 8 Casino.

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Reviews

Royal Canaan Nairobi Hotel Reviews

8.2

Very Good

8.6

Cleanliness

7.8

Location

8.2

Staff & service

8.2

Property conditions & facilities

Popular mentions

Service staff
Room
Air conditioning
Shower
Location
Food

Reviews

Verified

10/10 Exceptional

great place to stay and staff are very friendly...Always stay with Royal Canan hotel
Nick, 1-night trip
Verified

10/10 Exceptional

Clean room, good amenities, nice breakfast, good security, very pleasant staff.
Idan, 5-night trip
Verified

10/10 Exceptional

Excellent location and great customer service
Bashir, 2-night trip
Verified

10/10 Exceptional

I recently stayed at Royal Caanaan Nairobi for three nights and had a wonderful experience. The location is excellent, surrounded by malls and restaurants, all within walking distance. The front desk staff greeted me warmly, and the managers were very attentive. The hotel itself is beautiful, clean, and quiet, with a strong emphasis on security, which made me feel very safe. Although I didn’t have the chance to try the breakfast or visit the spa and pool, I was impressed by the amenities. One small downside was the presence of alcohol in the room, which might not be suitable for everyone, but the staff was very accommodating and removed it promptly. Overall, I highly recommend this hotel!.
Abdiaziz, 3-night trip
Verified

10/10 Exceptional

Good place, friendly for both the pocket, guest and value for money.
Edwin, 13-night trip
Verified

10/10 Exceptional

Good facility, good service, good restaurant
Rajeev, 1-night trip
Verified

8/10 Very good

I enjoyed the stay and want to thank you everyone for their friendly service.
Anton, 2-night trip
Verified

10/10 Exceptional

Clean and pleasant. Great for a small meeting or celebration but also Staycation.
Lucy, 2-night trip
Verified

8/10 Very good

The place was beautiful and serene
Adebisi, 4-night trip
Verified

6/10 Good

He couldn’t find my reservation. Took 15 min to find it
Edman, 1-night trip
Verified

10/10 Exceptional

I had a fantastic stay at this hotel! The facilities are impressively modern one standout feature was the automatic door sign system for "Clean" or "Do Not Disturb," which was both convenient and thoughtful. The room was spotless and well-maintained, and the staff were incredibly friendly and helpful throughout my stay. Great job to the entire team!
Abeba Baraki, 3-night trip
Verified

10/10 Exceptional

HIGHLY RECOMMENDED

We would like to thank the staff they were so good to us and we highly recommend this place. Family friendly and helpful
Jonathan, 1-night trip
Verified

10/10 Exceptional

Location, safety, and cleanliness
EYOBO MOSES KUOL, 1-night trip
Verified

10/10 Exceptional

This is a nice location, away from the areas that riot when there is political unrest. The hotel is lovely. The staff is friendly, and there is a nice mall with food within a block or so if you get tired of hotel food. The hotel food is also good, but I like to get out and look around.
Rosemary, 2-night trip
Verified

8/10 Very good

Nice Hôtel

Level hotel, friendly welcoming staff, clean well designed lobby and restaurant areas, very confortable room, well located in Kilimani, very quiet area compared to neighbourhood, the only issue is with the SHOWER : water mixer needs maintenance. I will return again.
Atef, 2-night trip
Verified

6/10 Good

Fair hotel

Fine hotel. Very little space for work. Useless pool. Outdoor area uncosy. Nice personnel. Decent food. Good gym! - but needs a cleaning. Fine but small rooms.
Poul, 5-night trip
Verified

10/10 Exceptional

I like about the quietness of the property.great customer services. The buffet at dinner wasn’t that great hopefully, they will offer variety of options. But overall great experience. Coming back soon inshallah.
Mohamed, 3-night trip
Verified

6/10 Good

Staff are not very welcoming
Abdulaziz, 1-night trip
Verified

4/10 Fair

Phone wasn't working, they never even checked phone or AC before checking me into the room. Quite unpleasant experience. Food was great and food service was great.
Obinna, 1-night trip
Verified

4/10 Fair

Disappointing

The corridors smelt like cigarettes. I was given a box of a room with 2 ridiculous sized chairs that were completely out of place for such a small room. AC was just air and no chill. Changed to a bigger room, also an odd space with a small window and an enormous blank wall that should’ve been a window . Won’t be back.
Hugh, 1-night trip
Verified

2/10 Poor

Poor maintenance, cold shower

It was my 3rd stay at Royal tulip and unfortunately with same bad experience with a basic issue which is the shower : cold and leaking, when i did the check-in at 10pm i kindly asked the front desk agent to give me a room without shower problem, and this is what he confirmed to me, but at my surprise: cold water & leaking shower, they couldn't do anything that night and morning time i took a cold shower too, and just two hours before my check-out they suggested to me another room which doesn't make sense.
Atef, 1-night trip
Verified

4/10 Fair

Todella ahdas huone, tuskin mahtui liikkumaan. Huono palvelu, front desk osaamatonta.
5-night trip
Verified

10/10 Exceptional

I loved my stay at Royal Tulip! The staff is so friendly, the rooms are super clean and the beds are comfortable. The front desk staff was also very accommodating of several changes in my travel plans. Anita at the front desk is so nice and welcoming. Thank you for a wonderful experience!
Tsedenia, 2-night trip
Verified

4/10 Fair

Not clean. Carpet in room is very dirty/stained.
Steven, 2-night trip
Verified

8/10 Very good

Slow service in the restaurant. Side order came when I had finished my meal. Very friendly staff though. Fixed breakfast packed when I had to go out early.
Ulf, 4-night trip