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The Ritz-Carlton, Haikou

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The Ritz-Carlton, Haikou puts you just a 5-minute drive from Movie Town Haikou and features a rooftop terrace and a free kids' club. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Terra, one of 4 restaurants, serves Italian cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge, and a health club.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • Free theme park shuttle
  • Health club
  • Outdoor tennis court
  • Steam room
  • 24-hour room service

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Television
The current price is CNY1,015
CNY1,183 total
includes taxes & fees
Jun 6 - Jun 7

Why we love this property

Work meets play
Tackle business in meeting rooms and workstations, then indulge in spa treatments. This hotel offers tennis courts, golf lessons, and 24-hour room service.
Flavorful dining options
Diverse dining options include Italian, Chinese, vegan, and vegetarian cuisines. A cafe, bar, and buffet breakfast enhance the experience.
Golfer's paradise
This hotel borders an 18-hole golf course with pro lessons and clubs available. A full-service spa and fitness room await after a day on the links.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Club Room, 1 King Bed, Balcony, Golf View

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed, Balcony, Golf View

  • Golf view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Balcony, Garden View

Deluxe Room, 1 King Bed, Balcony, Garden View | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony, Garden View

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Golf View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Golf View

  • Golf view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Villa, 2 Bedrooms, Private Pool

Premium bedding, down comforters, minibar, in-room safe

Family Villa, 2 Bedrooms, Private Pool

  • Garden view
  • 280 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Villa, 4 Bedrooms, Private Pool

Villa, 4 Bedrooms, Private Pool | Pool | Outdoor pool

Villa, 4 Bedrooms, Private Pool

  • Golf view
  • 420 sq m
  • Sleeps 8
  • 4 Double Beds
  • Free WiFi

View all photos for Room, 2 Double Beds, Balcony, Golf View

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Double Beds, Balcony, Golf View

  • Golf view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Club Room, 2 Double Beds, Balcony, Golf View

Premium bedding, down comforters, minibar, in-room safe

Club Room, 2 Double Beds, Balcony, Golf View

  • Golf view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Club Suite, 1 Bedroom, Golf View

Premium bedding, down comforters, minibar, in-room safe

Club Suite, 1 Bedroom, Golf View

  • Golf view
  • 99 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Golf View

Premium bedding, down comforters, minibar, in-room safe

Suite, 1 Bedroom, Golf View

  • Golf view
  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite, 1 King Bed, Golf View

Presidential Suite, 1 King Bed, Golf View | Premium bedding, down comforters, minibar, in-room safe

Presidential Suite, 1 King Bed, Golf View

  • Golf view
  • 220 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Suite, 1 King Bed, Golf View

Club Suite, 1 King Bed, Golf View | Premium bedding, down comforters, minibar, in-room safe

Club Suite, 1 King Bed, Golf View

  • Golf view
  • 99 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Similar properties

Indoor pool, outdoor pool, open 7:00 AM to 10:30 PM, sun loungers
Sofitel Haikou
Longhua
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 21 reviews
The price is CNY675
CNY787 total
includes taxes & fees
May 31 - Jun 1
Sofitel Haikou
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About the neighborhood

Map
No. 39 Yangshan Boulevard, Longhua District, Haikou, Hainan, 570101

What's nearby

  • Fanghua Courtyard - 2 min drive - 2.2 km
  • Movie Town Haikou - 3 min drive - 2.9 km
  • Haikou Arcade Street - 17 min drive - 17.6 km
  • Haikou Century Bridge - 17 min drive - 19.5 km
  • Holiday Beach - 23 min drive - 27.0 km

Getting around

  • Haikou (HAK-Meilan Intl.) - 16 min drive
  • Free theme park shuttle

Restaurants

  • ‪星巴克 - ‬10 min drive
  • ‪火車頭萬人海鮮廣場 - ‬8 min drive
  • ‪CHAGEE 霸王茶姬 - ‬10 min drive
  • ‪Bistro on the Rock - ‬6 min drive
  • ‪McDonald’s (麦当劳) - ‬8 min drive

About this property

The Ritz-Carlton, Haikou

The Ritz-Carlton, Haikou puts you just a 5-minute drive from Movie Town Haikou and features a rooftop terrace and a free kids' club. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Terra, one of 4 restaurants, serves Italian cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge, and a health club.

At a glance

DONE

Hotel size

    • 191 rooms
    • Arranged over 20 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 6 AM
    • Express check-in/out available
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Free offsite parking within 3 ft
DONE

Offsite

    • Free theme park shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Mini golf
  • Free theme park shuttle

What to do

  • Tennis
  • Pro golf lessons
  • Mini golf
  • Golf lessons nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (14531 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bicycle rentals
  • Golf clubs on site

Facilities

  • ATM/banking
  • Rooftop terrace
  • Rooftop garden
  • Garden
  • Picnic area
  • Health club
  • Adjacent to a golf course
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • Outdoor tennis court
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • LCD television
  • Pay movies

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Deep soaking bathtub
  • Shower/tub combination
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include deep-tissue massages, Thai massages, facials, and body wraps. The spa is equipped with a steam room. The spa is open daily.

Dining

Terra - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
Tin Lung Heen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Flair - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
The Ritz-Carlton - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: CNY 16.6 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 282 per person

Children & extra beds

  • Rollaway beds are available for CNY 345.0 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property uses some solar energy.

Guests can rest easy knowing there's a fire extinguisher on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Also known as

Ritz-Carlton Haikou Hotel

Ritz-Carlton Haikou

The Ritz carlton Haikou Mission Hills

The Ritz Carlton Haikou

The Ritz-Carlton, Haikou Hotel

The Ritz-Carlton, Haikou Haikou

The Ritz-Carlton, Haikou Hotel Haikou

Frequently asked questions

Does The Ritz-Carlton, Haikou offer free cancellation for a full refund?

Yes, The Ritz-Carlton, Haikou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Ritz-Carlton, Haikou?

Yes, there's an outdoor pool.

Are pets allowed at The Ritz-Carlton, Haikou?

Sorry, pets aren't allowed.

Is parking offered on site at The Ritz-Carlton, Haikou?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at The Ritz-Carlton, Haikou?

Check-in start time: 3 PM; Check-in end time: 6 AM. Check-out time is noon. Express check-in and check-out are available.

What is there to do at The Ritz-Carlton, Haikou and nearby?

Have fun with onsite activities such as cycling, and improve your game on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Ritz-Carlton, Haikou also has a steam room, spa services, and an arcade, as well as a picnic area and a garden.

Are there restaurants at or near The Ritz-Carlton, Haikou?

Yes, there are 4 onsite restaurants, featuring Italian cuisine.

Does The Ritz-Carlton, Haikou have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

Does The Ritz-Carlton, Haikou have any outdoor private spaces?

Yes, every room features a balcony.

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Reviews

The Ritz-Carlton, Haikou Reviews

9.6

Exceptional

9.8

Cleanliness

7.2

Location

9.8

Staff & service

9.8

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Top class from top to bottom. Would recommend.
Andrew, 1-night trip
Verified

10/10 Exceptional

Wonderful hospitality
Shaun Young, 2-night trip
Verified

10/10 Exceptional

Best hotel to stay in Haikou

Though a tad far from town (about 30mins cab ride) the hotel is perfect, be it staff, rooms, breakfast, facilities. Cant find any fault
Angeline, 3-night trip
Verified

10/10 Exceptional

good
Xue Yang, 1-night trip
Verified

10/10 Exceptional

丁寧な接客　清潔な客室
ZHONGYUE, 1-night trip
Verified

10/10 Exceptional

Excellent service and facilities. Hotel is near local attractions. Hotel is adjacent to a very big outlet mall.
4-night trip
Verified

10/10 Exceptional

Golf trip

Nice golf trip in this 5 star hotel again
2-night trip
Verified

10/10 Exceptional

很棒的飯店

酒店是在一個渡假區裡，旁邊有outlet，吃飯方便。 但是對於沒有要打高爾夫球的人來說 顯得無聊些。
Yumin, 2-night trip
Verified

8/10 Very good

高爾夫球主題蘇格蘭風，飯店對面即shopping mall，很方便。懶人放鬆與放空的好地方。
LinAnyu, 2-night trip
Verified

10/10 Exceptional

Thumbs up for Ritz

Lived up to the Ritz Carlton standard. I requested for a cake for my dad as we were celebrating his birthday during the trip. Instead of just providing a cake in our room, the Ritz Carlton team decorated the room while we were out. Only down side is that the hotel is located far from town. Ideal stay for guests who prefer an accommodation near the golf course, away from town. Impt note: the location indicated on hotel.com's map is inaccurate. Hotel is near Mission Hills Golf Course.
Evelyn, 2-night trip
Verified

10/10 Exceptional

A perfect stay experience, more than expected.

My wife and I had a perfect experience at The Ritz-Carlton Haikou. Especially the service at Flair Restaurant is even more impressive. 近乎完美的住宿體驗,尤其是Flair餐廳的服務人員,更是令人印象深刻.
Yen-Wu, 2-night trip
Verified

10/10 Exceptional

服務非常好，是到mission hill 打波的絕好選擇
Zhao Zhuang, 2-night trip
Verified

10/10 Exceptional

quiet location away from the hustle and bustle of th city area
H, 2-night trip
Verified

10/10 Exceptional

Beautiful Hotel with Professional Staff

Great hotel, excellent facilities and very professional and friendly staff, live up to the Ritz Carlton standard. It’s a wonderful place to chill with family and just enjoy the facilities. The food is good and the breakfast is excellent. Very well equipped gym, and kids room. It’s a bit quiet but for those who want to relax it’s a beautiful hotel. Other than movie world and a small shopping area, the surrounding areas are golf courses and other resorts.
1-night trip
Verified

8/10 Very good

床太软，希望可以改善，房間沒有水果，早餐的食物太少选擇，建議可以加些地道的風味的食品，讓客人品嚐，可以讓客人留下海南島好的印象。謝謝！其它的都還好。
Tina, 3-night trip
Verified

10/10 Exceptional

Ritz Carlton Haikou

Beautiful hotel - perfect for business and golf; possibly too far out of center for most travelers
ceri, 3-night trip
Verified

10/10 Exceptional

高球手的不錯選擇

客屋安靜舒適，面對觀瀾湖高爾夫一號黑石球場。有來回高球場的免費穿梭巴士服務。晚上睡前去20樓的型格酒吧叹一杯雞尾酒放松下對第二天的成績絕對有幫助的。
Uncle Jimmy, 1-night trip
Verified

10/10 Exceptional

酒店服务还是很好的

开始第一天有些不愉快，但是后面酒店解决了，还为我们升级了服务。和爸爸去欢度圣诞，爸爸很开心。酒店旁边环境好，适合年纪大的人散步。他对行政酒廊安静的环境很满意，对门口吹风笛的外国人也很感兴趣。 Sabrina非常nice，酒店整体高级别一点的员工都很nice，行政酒廊的几个女生和尼泊尔男生也都很nice，可能有一些新员工需要经验吧，也正常的。 海口还是气候温暖宜人，生活悠闲的。如果下次去肯定还会住丽思卡尔顿的，价格也不贵。推荐推荐。
5-night trip
Verified

10/10 Exceptional

服務優越, 職員待客殷勤
Tsz Tung, 2-night trip
Verified

10/10 Exceptional

LIK HO HOWARD, 1-night trip
Verified

10/10 Exceptional

ANGELA, 1-night trip
Verified

10/10 Exceptional

CHOONG LIANG, 3-night trip
Verified

10/10 Exceptional

kyle, 6-night trip
Verified

8/10 Very good

winnie w, 2-night trip
Verified

10/10 Exceptional

2-night trip