This property is very poorly maintained and the majority of the staff is very rude and has absolutely no people skills. In the time I was there people died. Staff members got into a brawl with guests and kids were involved and the police were called. On top of that I was given a set price and when I arrived to check in they tried to charge me almost $300 extra to wash my sheets. My room was filthy I had to mop and disinfect everything and my tv never even worked along with the stove. All in all it was an experience I’d rather not repeat. What they advertise is not what you get.
ROXANA Marie
28 晚家庭旅行
2/10
Hice mi reservación con tiempo para hospedarme a mitad de camino de un viaje muy largo donde pasaríamos la noche debido a la tormenta invernal, al llegar simplemente nos dijeron que habían vendido por error nuestra habitación y no había nada disponible, tuvimos que buscar durante la noche y nos dio la madrugada, JAMÁS SE HOSPEDEN AQUÍ! Ademas dijeron que me reembolsarían y no me han dado mi dinero desde la noche 19 enero y hoy es 13 de febrero.
Lorena
1 晚家庭旅行
2/10
Servicio al. cliente reducido
Basilio
2 晚行程
2/10
Booked a room online and the room was given to someone else while my gf drove 5 hours to get here I then revived call saying room was booked and I had to find another hotel ! Hotel is trash with multiple kids running up and down hallways all day and night and staff was very inconsiderate
Christine
2 晚商务旅行
2/10
Angela
1 晚行程
8/10
ANGEL
4 晚行程
2/10
Jesse
7 晚行程
2/10
José Manuel
2 晚行程
2/10
I was allowed to make a late reservation (10:35pm to be exact) and when I arrived at the property the check in window was closed. After contacting the staff through lobby phone I was told I had to make it there before 10pm in order to check in. I was traveling with 4 children and had been on the road for 4 hours and having to find somewhere else to stay was a horrible inconvenience. I would never book again.
Tristian
1 晚家庭旅行
8/10
The only problem I had was being charged incorrectly, however it was corrected. The lady was not paying attention to what she was doing when I checked in.
Veronica
2 晚商务旅行
10/10
Irene
7 晚商务旅行
4/10
Stephanie
1 晚行程
4/10
真实旅客
4 晚商务旅行
2/10
Delvin
2 晚行程
10/10
Good price
Melvin
5 晚行程
2/10
I called ahead at this property to let them know I will have a late check in. I arrived at 11:30, was in the lobby, picked up the lobby phone, no answer.... and then I called the number posted near the lobby phone, no answer, a SMS text message was sent... no answer. I will be asking for a full refund but just got back.
Eduardo
1 晚家庭旅行
2/10
Claudia
1 晚行程
2/10
Derek
2 晚行程
10/10
Natalie
1 晚行程
4/10
It was clean just didn’t like the roaches I had 4 roaches. and it stank in the bathroom before I used it.
Harmoni
3 晚行程
2/10
Reece
2 晚行程
4/10
It was clear very early on that they cater to the black community only.