The location is beautiful but it’s lacking the service. Room was good but bathroom hardly had any supply. No hangers in the room for clothes, no bath robes, no hair dryer and some other.
Also charging for WiFi ?????
Very disappointed as the hotel charges are so high.
But the restaurant service and food was great and staffs are excellent.
Buddhadeb
1 晚行程
8/10
AMRITPAL
1 晚行程
10/10
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Gautam
1 晚浪漫旅行
8/10
I liked the aspect of being disconnected from the world in a mini getaway in the wilderness and able to peacefully spend time in the woods.
Ajay
2 晚浪漫旅行
6/10
The property is nice and pleasant. The problem is the room service is poor. The house telephone was not working and it took more than an hour to even get drinking water in the room.
Sanjay
1 晚家庭旅行
4/10
If you want an isolated location and a forest experience then this place is good, however you will have to ignore a lot of things like the quality of food, The Housekeeping and the manners of staff.
The Bed sheets were very dirty with food stains and other stains..and when you asked them to change they bring other bed sheet with similar stains.
Food is just ok...while they force you to have buffet, as room dining does not include main course you can only order limited items like sandwich.
The Internet is charged very heavily as nothing works in that region.
When you tell owner about housekeeping he says the customers go out and stain the bed sheets..nice attitude.
If you book through a third party website like hotels.com then they will not honor any additional commitment given by that website like free upgrade, Guaranteed late checkout etc..
Rajesh
1 晚行程
10/10
Sumeet
1 晚家庭旅行
10/10
Aditya
1 晚行程
10/10
Amazing property at a very beautiful location. The staff way too much helpful and welcomes the guests warmly. A must visit place for Family, Friends or a couple.
Kushan
1 晚家庭旅行
10/10
The Stay was amazing, We loved the home in the forest kind of a feel. waking up amidst nature is a great feeling.
真实旅客
1 晚行程
6/10
Abhinay
1 晚浪漫旅行
10/10
真实旅客
1 晚浪漫旅行
8/10
Vaibhav
1 晚浪漫旅行
4/10
Chirag
1 晚家庭旅行
6/10
真实旅客
1 晚结伴旅行
6/10
Nisha
2 晚浪漫旅行
6/10
The property itself is remarkable but the staff need to be better trained. I have booked 3 different cottages. The room was damp due to rain.
Chanida
1 晚结伴旅行
6/10
Average Stay. Food Too Expensive. TV not installed in any room.
真实旅客
2 晚行程
2/10
Room: They downgraded my room without informing me nor did they reimburse me for the difference.My room had a king bed but without an actual king size mattress. They used two smaller mattress that ran a gap in the middle which was very uncomfortable. Also, linen quality was bad. Towels had threads hanging from the sides
Food: was awful - was served cold, lacked salt, tasteless. Since there was no other restaurant in the vicinity we were stuck with it.
Service: Staff members were very rude and the service was terrible. The hotel claims to provide some services but they are at an additional charge. WiFi is at an additional charge!!!! What hotel that charges $300 USD a night charges extra for a slow 2GB data limit wifi.
Parking: No proper parking spaces.
All in all I had a terrible experience staying at the Machan. For the prices they charge they are in the business of ripping you off for sure. Definitely not worth the price I paid. They should probably clarify their tagline
"AT THE MACHAN WE’RE NOT JUST SELLING YOU A ROOM … WE’RE IN THE BUSINESS OF CURATING EXPERIENCES THAT LAST A LIFETIME" .... AWFUL EXPERIENCES I.E......
真实旅客
2 晚行程
6/10
Evening was very boring ....... No entertainment no TV in room , AC not working properly
prince
1 晚行程
10/10
Fantastic experience. We had a great time. The cabin in the woods is absolutely gorgeous.
The service is tad bit slow but the staff is courteous.