The receptionist was incredible, so kind and so accomidating. Buuuuuut... We were infested with roaches. I spent a little over $50 on cleaning supplies just to make it habitable. Also, I doubt that floor had ever been cleaned.
Kylie
Kylie,3 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 14 日
Smell bad roaches crawling out of the wall I left.
I had a bad experience, not real bad smell like cigarette smoke. I left early there was nobody to talk to.
Fasica
Fasica,2 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 7 日
Never again
Lasted 10 minutes. Wasn't good there was bugs in the room.
Heather
Heather,7 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 31 日
The pits.
The pits. We couldn’t stay it was so bad.
Bruce
Bruce,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 31 日
Requesting a refund for this booking. Had to check out early due to my room having roaches
Trinity
Trinity,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 20 日
Christine
Christine,4 晚行程
Expedia真实住客点评
2/10 很差
2025 年 7 月 13 日
WARNING WARNING I visited on july10th 2025 thru July 12th 2025 for the Run 4 Roses basketball tournament at the Kentucky Exposition Center and this place is infested with roaches and fleas, Holes in doors, Smells every where, Just a dirty feeling all together. This is a like an apartment building. People live there permanently. It needs to be shut down. No one wants to take bugs home with them. I got a refund but it stills needs to address on how this is not a location for out of town people. This a a half way house. Shut them down now!!!! Freaking awful had to sleep in my car with my daughter. Every where else was booked. They was on the floor on the walls in the bathroom just freaking everywhere!!! I hope this HELPS anyone that’s thinking about staying here. DONT DO IT!!!
Brandy
Brandy,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 10 日
Jennifer
Jennifer,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 6 月 30 日
We checked in around 4 looked over beds but had to go to the race track husband was racing . Got back to hotel about 2am within 30 min being in room we started seeing cockroaches crawling on the counter and the walls it was terrible and we grabbed our bags and left. No one at the desk to complain to and we are still trying to get our $ back. THIS HOTEL IS HORRIBLE!!! DO NOT STAY HERE!!!
TIFFANY
TIFFANY,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 6 月 15 日
CHECKED IN AT 3 WAS OUT LILTTLE AFTER 630 infestation of roaches went there bc had kitchenette, but bugs were kust more than i can do.. STAGF WAS UNDERSTANDING AFTERWARDS BUT SHOULD HAVE SAID SOMETHING UPON CHECKING IN IMO BECAUSE THEY ALL WE'RE WELL AWARE SYMPATHETIC BUT COULD PF SAVED ME A LOT OF RESCHEDULING IF WAS TOLD UP FRONT.
Ismael
Ismael,4 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 10 日
Joshua
Joshua,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 3 日
I will say it's probably one of the nicest hotels I've stayed at recently the room is very clean and creative with appliances. And even had a laundry basket. Very pleased and will definitely stay again
Christopher
Christopher,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 28 日
Joshua
Joshua,14 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 5 月 23 日
Room smell wired and it look old need update
Manuel
Manuel,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 5 月 12 日
Gregory
Gregory,5 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 11 日
Saw 2 roaches. The bathroom light didn't work. there were no hand towels in the bathroom. I will not stay there again
Corrie
Corrie,2 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 5 月 8 日
Horrible place to stay
Stains on floor, found roaches, was bitten all night by something in the bed.
Matthew
Matthew,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 5 日
I check my self out after 20 minutes of checking in due to the bad smell in the premises
ETON MARCUS
ETON MARCUS,1 晚商务旅行
Expedia真实住客点评
4/10 尚可
2025 年 5 月 5 日
Yuck
Our room had an odor of smoke and skunk.
The bathroom light didn't work and the desk was unable to help.
The floor was dirty and sticky.
The mattress was uncomfortable and we left a day early as we could not sleep here.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 4 日
Awful. There was no bathroom door… smelled cigarette smoke and pot ALL night! Toilet dirty.. just terrible.