I booked two rooms. They decided to overbook and give those rooms to others.
Robert
Robert,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 5 日
Oliver
Oliver,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 2 日
Horrible hotel
Smelled of marijuana very lazy employees..mildew umder sink of my room mold smell in my room as well
真实旅客
7 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 29 日
shaine
shaine,4 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 23 日
Laura
Laura,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 6 月 2 日
I booked a queen bed and had a double. The floors are hardwood and were gross and left my feet dirty.
Overall the room was not very clean & the bed was horrible. There was only two floppy pillows on the bed and the sheets/comforter were thin.
They wouldn't let me check in because I'm not 21 even though I called to check to confirm that the check in age was 18 and it says on their website & on the confirmation email for the hotel that the check in age is 18.
I asked for extra towels and was told the would send some to my room. (Never happened)
After going down there again for the towels I had to wait 10 minutes for towels. Finally left without the towels and came back later. Front desk lady made me go bring my towels down in order to get new ones.
Kaci
Kaci,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 10 日
Juan Luis
Juan Luis,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 28 日
Wendy
Wendy,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Daniel
Daniel,2 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 28 日
El baño estaba muy sucio, casi vomito, me trataron de poner en otra habitación, pero decidí irme a otro hotel
Alberto
Alberto,1 晚商务旅行
Orbitz真实住客点评
4/10 尚可
2025 年 4 月 16 日
William
William,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 4 月 6 日
Give the girls a raise.
I arrived at 9pm
I called to say I was going to arrive at 9pm.
I reserved a 2 bed room.
Also I had reserved the “pay at the property” option.
When I arrived, the hotel was overbooked.
They did not have a 2 bed available. And I had already been charged for the room, before I even showed up. I paid a 2 bed rate and that’s not what I got.
The poor front desk clerk was asking her manager Paula for help, and Paula was not helpful. She was asked to clock out and go clean my room. Because the cleaning service had not done so that morning. Props to the front desks girls at that property. They deserve a raise.
Paola
Paola,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 6 日
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 5 日
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Clean
feke
feke,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 3 月 15 日
Jazmin
Jazmin,6 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 10 日
Brandon
Brandon,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 1 日
Gustavo
Gustavo,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 27 日
Gustavo
Gustavo,4 晚行程
Expedia真实住客点评
6/10 好
2025 年 2 月 22 日
Office opens at odd hours. Can not het anyone at front desk to answer the phone.
MICHELLE
MICHELLE,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 18 日
No me dieron mis habitaciones..se tomaron el cobro y costo para que reenvolsaran el dinero