Do not stay there at all it's definitely not worth any of your hard on cash or debit/credit cards. Restroom door had a hole. The room temperature was like you were in a sauna day and night. The front staff said they don't have a bell hop for years now on day one of check in. The only person decent inside was the one that collected trash and or did inform maintenance issues back to management. The elevator was not operable from the 4th floor back down to first floor. The elevator was operating from the first floor to the 4th floor. There were times the elevator was not operational correctly. I even got stuck in there with no cell phone. Luckily, the phone button inside I pressed the elevator it opened. But, for a min there of course I did panic because there would not be oxygen for myself afterwards. As well as check out this Manager for seven years did tell myself verbally he would call other Wood spring Suites to let them know about myself. This Manager did like to tell me I was being aggressive when I definitely was not once at all. Imagine if I did have audio on myself this Management would be apologizing so quickly. So, most definitely someone needs to audit this place entirely from the front desk staff as well as the interior and exterior of this property entirely. Apparently, with all past and present reviews someone needs to understand some lingo that maybe someone is telling it truthfully. If anyone was aggressive was the Management himself.
Brenda
Brenda,15 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 15 日
Dylan
Dylan,7 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 8 日
Disgusting hotel !!!
This is the worst hotel i have ever stayed at. The shower floor was disgusting ,the paint was coming off and there was a dead roach in there . Then when the lights were off that’s when all the roaches came out . They were climbing on my luggage and everything. Worst part is i checked out early because of these issues and the hotel didn’t want to refund .
Rosalia
Rosalia,7 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 15 日
Horrible manager n hotel is covered in roaches
The room was covered with roaches which would climb into wardrobe and on u while in bed. Toilet did not work the ENTIRE MONTH STAYED AND MANAGER IS DICRIMINATING AND HAS A NEED TO NOT LISTEN TO COMPLAINTS AND EILL VIOLATE YOUR RIGHTS AND HIPPA LAW JUST TO ACCOMODATE WHAT MAINTENANCE THAT HAS BEEN IGNORED YOUR ENTIRE STAY. HE WORKS WHEN HE WANTS TO, NEVER CUSTOMER SATISFACTION FIRST. WILL TELL U TO LEAVE IF YOU SPEAK UP about issues and let him know his work ethics are terrible. Then will not refund whatever u paid in advance for. Not to mention HE REFUSES TO GIVE UPU HIS BOSS INFO YO FILE COMPLAINT.
Jamie
Jamie,7 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 20 日
cynthia
cynthia,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 14 日
cynthia
cynthia,7 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 9 日
It was very dirty offered poor service and honestly was just the worse stay I’ve ever had
Isaac
Isaac,12 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 1 日
cynthia
cynthia,7 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 30 日
Kaylee
Kaylee,3 晚行程
Expedia真实住客点评
6/10 好
2025 年 4 月 29 日
The Girl at the front desk gave is room 311. When bringing out belonging to the room, I noticed that the striker on the foot was bent and probably was not working. So I slammed the door to check if it locked and she edited the room across 311. I told her that it wouldn’t lock. Her response was ,” it’ll lock from the inside.” What the hell does that mean. You might want to check for theft from her and acquaintances. Just saying.
Rodolfo
Rodolfo,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 17 日
Saw a couple bugs but itherwise okay
Veronica
Veronica,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 11 日
I would not stay at this property again
Tyrone
Tyrone,4 晚行程
Expedia真实住客点评
2/10 很差
2025 年 4 月 8 日
Property has major cleanliness issues and has roaches crawling all throughout the night.
Jose
Jose,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 4 日
RaDanRion
RaDanRion,4 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 4 日
If I could give zero stars I would
Amber
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 25 日
Veronica
Veronica,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 24 日
This was the worst hotel I’ve ever stayed at in my life
Eric
Eric,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 3 月 23 日
Checked in at this horrible hotel, you walk into the facility and it has a horrible smell, walk into my room and the bed sheets and pillow cases where full of hair. Like the last person just checked out and they just did the bed, and didn’t change out the bed sheets. Virginia front receptionist stated she trusted her cleaning people to have the room clean but did not clean the room at all, I had a bad experience at this hotel. Never booking with them again!!!
Wendy
Wendy,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 3 月 21 日
Vincent
Vincent,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 20 日
I booked for a week and did not stay one day after seeing the room. This is a roach hotel. Roaches were in the room and in the hallways. There was an unaccompanied bed just resting in the hallway sitting in front of the elevator. They charge for extra towels. And they make you sign a nonrefundable form to avoid giving refunds for those unsanitary and dirty rooms. In addition, the countertops were old, burnt and the room was outdated. I would NEVER book there again. I checked into the hotel around the corner and was informed that 2 other guests left from that hotel as well.
Alicia
Alicia,7 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 3 月 17 日
One pillow, too soft mattress that you feel the frame, smells like smoking room; hallway smells like marihuana, I check out and went to another hotel
FELIX
FELIX,2 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 3 月 15 日
I stayed for 4 nights with my Son and although the room had a 2 burner stove, there were no dishes. We noticed the side of the fridge had probably never been wiped down, the entire hotel smelled funky, questionable people around made us feel unsafe and when I asked for fresh towels I was told by the desk clerk they didn’t do that and I would either have to pay or wash them myself. The only ok thing is everything we needed to get to was close. We ended up toughing it out since we couldn’t cancel.
Laura
Laura,4 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 3 月 9 日
Hotel cancelled my ztay 3 nours before check in!!!
They called me at 10 am to verify if i still needed the room and j confirmed i did. Then i receive a call at noon telling me they are going to cancel since they dont have a 2 bedroom available. Horrible service
Jose
Jose,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 7 日
HORRIBLE ! That’s what I get for going cheap . Completely gross .