Nice rooms and grounds and choice of food and drink but expensive and the staff are nice but the service is slow. Spa environment needs more attention regarding removing towels, welcome, tour, glasses etc and coffee needs changing
Sasha
Sasha,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 17 日
Superb customer service
Annette
Annette,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 27 日
Very friendly and helpful staff. Not stuffy.
They anticipated our needs without prompting.
Kai
Kai,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 6 日
Room was very warm on arrival which took a while to cool down.
Scott
Scott,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 21 日
Wonderful
Excellent room, staff very welcoming
Tina
Tina,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 17 日
Lisa
Lisa,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 10 日
Excellent and attentive staff
Paul
Paul,1 晚结伴旅行
Expedia真实住客点评
8/10 很好
2025 年 9 月 2 日
Andy
Andy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 2 日
Evangeline
Evangeline,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 30 日
Jane
Jane,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 30 日
Unmet expectations
The hotel grounds and main building is lovely. Our expectations were high considering the reviews we read and the rate paid. The spa treatments were fantastic, as was the spa itself with the swimming pool and sauna and steam room. Including the outside sauna, which was very nice.
Everything else was pretty average thou. Breakfast was very average. It's not particularly bad, but it's also not a standout. Sencha restaurant similarly average and felt a bit pricey. Amazing restaurant/pub nearby - Windmill - more than compensated for it.
On the negative side, the sound proofing of our room was virtually not existent. Combined with the very loud bathroom fan, it makes it very hard to have a very relaxing night. We can understand that as an old building, it will never be perfect, but the neighbours' loud TV sound and conversation and steps passed through in full volume. Even when the reception staff addressed it - promptly when reported - and the volume was definitely down, we could still hear it. Potentially this is not an issue in the newer built spa building which also has rooms.
真实旅客
2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 29 日
ASHOK
ASHOK,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 24 日
Jason
Jason,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 18 日
Mark
Mark,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 17 日
A beautiful place with very friendly staff
Julie
Julie,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 8 月 13 日
Fajila
Fajila,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 8 日
Very attentive and friendly staff. The room was very clean, fresh, calming, and had free refreshments. The spa facilities were very peaceful and a welcome addition to my stay.
Rebecca
Rebecca,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 5 日
Mark
Mark,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 3 日
Harinder
Harinder,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 3 日
A wonderful hotel in spectacular grounds. Friendly and helpful staff. Plush rooms, amazing food and drink. Will be back!
Darren
Darren,1 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Just had a lovely stay at Mallory Court. The hotel is gorgeous, we loved being able to have a drink and food in the patio area looking at the distant views. Our room was very well equipped, spacious and the bed was very comfortable. The spa area is just fabulous and I had a very relaxing massage. Overall a great place and we will be back.
Helen
Helen,3 晚行程
Expedia真实住客点评
6/10 好
2025 年 7 月 21 日
Standard of food not good and expensive. Breakfast very poor. Asian restaurant very good and lovely service
Roy
Roy,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 7 月 19 日
Mallory Court is a lovely building with pleasant gardens. The spa room suites are lovely. The staff are lovely but very overworked. They could do with more staff in the restaurant & to serve drinks