It is well maintained property. House-keeping staff were good and hardworking. Staff in the breakfast area are mostly ok, found a staff (Marina) was terrible. She was rude, unprofessional and disrespectful on multiple occasions. She ruined my experience of having a leisurely breakfast with family. No action was taken even lodging a formal complaint.
Sanghamitra
Sanghamitra,12 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 27 日
Very nice stay and service!
Somali
Somali,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 26 日
prateek
prateek,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 22 日
Paul
Paul,8 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 21 日
Tapaas
Tapaas,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 19 日
ekta
ekta,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 18 日
Friendly staff and excellent hospitality. Spacious bedroom, wonderful dining area and other amenities made our stay very enjoyable.
Bishnu
Bishnu,5 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 16 日
One of the best experiences I have ever had at a hotel. Everything was impeccable. The staff were amazing. The food options and drinks were both plentiful and reasonably priced for a 5 star hotel. Executive lounge was a treat. You are treated like royalty here. JW Marriott in Kolkata is perfection. I hope they don’t change and would be more than happy to return here.
Mikhail O
Mikhail O,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 15 日
Brian
Brian,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 12 日
Mosquitoes, slow service before I raised issues. Slow service in restaurants for the price
Soumya
Soumya,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 9 日
Todd
Todd,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 3 日
The staff is what makes this hotel home away from home. Starting with the welcome drink, my wife’s birthday cake, and final day gifts reflect the soft touch of the Indian culture and hospitality is a class by itself.
Special shout out to Sukanta and 16th. Floor manager for the extra care with room service. Laundry was always on time. The concierge service was superb as well with my unique needs of scanning documents and even medicine. The security staff came to know us and always smiling when we returned to the hotel from our local trips.
Shout out to the entire team at JW. No wonder it’s considered a top hotel in Kolkata!
Sudip
Sudip,15 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 1 日
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 30 日
Raju
Raju,3 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2024 年 12 月 30 日
The staff couldn’t get their act together it looks more like a disco club than a high-end hotel
Bivha
Bivha,1 晚行程
Expedia真实住客点评
2/10 很差
2024 年 12 月 23 日
Allan
Allan,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 21 日
Large clean rooms with good HVAC system. Great staff that are warm and go out of their way to ensure your stay is comfortable. This was my second stay and its now my favorite hotel in India (I'm a frequent business traveler in India, Asia & ME) Breakfast and buffet selections are very good. Try this hotel on your next visit!