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Rotorua Citizens Club

2.5 star property
Hotel with restaurant, near Polynesian Spa

Choose dates to view prices

Rotorua Citizens Club, near Polynesian Spa, offers a warm welcome with a daily manager's reception and free in-room WiFi. Relax at the bar or savor lunch and dinner at the on-site restaurant.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Bar
  • Laundry facilities
  • Non-smoking

Main amenities (6)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • ATM/banking services
  • Self-serve laundry
  • Limited hour front desk
  • Banquet hall

Feel at home (6)

  • Refrigerator
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
The current price is CNY413
CNY475 total
includes taxes & fees
May 28 - May 29

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Basic Twin Room, 2 Twin Beds

Basic Twin Room, 2 Twin Beds | Soundproofing, free WiFi, bed sheets

Basic Twin Room, 2 Twin Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Basic Room, 1 Twin Bed

Basic Room, 1 Twin Bed | Soundproofing, free WiFi, bed sheets

Basic Room, 1 Twin Bed

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Quadruple Room, Multiple Beds

Classic Quadruple Room, Multiple Beds | Soundproofing, free WiFi, bed sheets

Classic Quadruple Room, Multiple Beds

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds | Soundproofing, free WiFi, bed sheets

Classic Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Soundproofing, free WiFi, bed sheets

Classic Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed, Mobility Accessible

Classic Room, 1 King Bed, Mobility Accessible | Soundproofing, free WiFi, bed sheets

Classic Room, 1 King Bed, Mobility Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Soundproofing, free WiFi, bed sheets

Classic Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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includes taxes & fees
May 28 - May 29
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About the neighborhood

Map
1146 Rangiuru Street, Rotorua, 3010

What's nearby

  • Eat Street - 2 min walk - 0.2 km
  • Rotorua i-SITE Visitor Centre - 3 min walk - 0.3 km
  • Rotorua Night Market - 3 min walk - 0.3 km
  • Tamaki Maori Village - 6 min walk - 0.6 km
  • Rotorua Central Mall - 10 min walk - 0.9 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪The Fainting Goat - ‬2 min walk
  • ‪Poco. - ‬1 min walk
  • ‪Atticus Finch - ‬3 min walk
  • ‪Pig & Whistle - ‬3 min walk
  • ‪Black Label Bbq - ‬3 min walk

About this property

Rotorua Citizens Club

  • Rotorua Citizens Club offers a great location, putting you within a 15-minute walk of Polynesian Spa. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day.

At a glance

DONE

Hotel size

    • 15 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 10 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 9:00 AM - 10 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Hosted evening meals on weekdays for a surcharge
  • Restaurant
  • Bar/lounge
  • Free daily reception

What to do

  • Pool table

Services

  • Front desk (limited hours)
  • Laundry facilities

Facilities

  • ATM/banking
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Heating
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Special features

Dining

Rotorua Citizens Club - This bar serves lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of NZD 20.00 (subject to availability)
  • Late check-in between 10:30 AM and 12:30 PM can be arranged for an extra charge of NZD 20.00
  • Late check-out can be arranged for an extra charge of NZD 20.00 (subject to availability)
  • Hosted evening meal costs NZD 25.00

Children & extra beds

  • Rollaway beds are available for NZD 25.0 per night

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Rotorua Citizens Club Hotel
Citizens Club Hotel
Rotorua Citizens Club
Rotorua Citizens Club Hotel
Rotorua Citizens Club Rotorua
Rotorua Citizens Club Hotel Rotorua

Frequently asked questions

Are pets allowed at Rotorua Citizens Club?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Rotorua Citizens Club?

Yes, there's free self parking.

What are the check-in and check-out times at Rotorua Citizens Club?

Check-in start time: 2 PM; Check-in end time: 10 PM. There's a charge of NZD 20.00 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge of NZD 20.00 (subject to availability). Contactless check-out is available.

Are there restaurants at or near Rotorua Citizens Club?

Yes, there's an onsite restaurant, Rotorua Citizens Club.

What's the area around Rotorua Citizens Club like?

Rotorua Citizens Club is a short 12-minute walk from Polynesian Spa and 3 minutes' walk from Eat Street.

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Reviews

Rotorua Citizens Club Reviews

8.0

Very Good

8.4

Cleanliness

9.0

Location

8.6

Staff & service

7.8

Property conditions & facilities

Guest review summary

What guests liked

  • Free on-site parking was a convenient and solid amenity. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Restaurant
Location
Bar
Service staff
Value
Bed
Shower
Lobby
Cafes

Reviews

Verified

10/10 Exceptional

Good Location. Fre Parking. Lots of Dining Options.
Vineet, 1-night trip
Verified

8/10 Very good

I found the staff to be extremely friendly and helpful. The hotel is in a great location, very central to everything in Rotorua (restaurants, nationwide bus stop, etc). The furnishings are a bit dated which gives the interior a slightly tired feel but the facilities are clean and well cared for. The internet speed impressed me and I was able to work remotely, including uploading/downloading large files.
Kathryn, 3-night trip
Verified

10/10 Exceptional

club for the locals ,welcoming to the traveler

Very relaxed comfortable place Easy walk to great resturants, the bus and tourist info headquarters.
Marlene, 3-night trip
Verified

10/10 Exceptional

Location is excellent
Robert, 1-night trip
Verified

10/10 Exceptional

Very friendly staff, all amenities close
Rahera, 2-night trip
Verified

8/10 Very good

The accommodation is basic but clean and in a great central location in Rotorua. At the time I was staying there, there did not seem to be many guests, so it was also very calm.
Elina, 2-night trip
Verified

10/10 Exceptional

Super convenient to restaurants, shopping, and parks. Able to go out for runs and walks with the kids. Great price for a great location!
Thomas, 1-night trip
Verified

10/10 Exceptional

Great bunch of people that work there and club members were very welcoming. We had lots planned in Rotorua and was great for a cheap bed for the night.
Bernadette, 4-night trip
Verified

6/10 Good

Good stay

It was fine , value for money , Ground floor Pub was nice with live music that was the highlight , staff is friendly
M, 1-night trip
Verified

10/10 Exceptional

Excellent location, walking distance from the volcanic park and restaurants. Highly recommend!
Diego, 1-night trip
Verified

8/10 Very good

Love how close to eat street they were. Can smell the street from here. Convenient for our needs. Comfy clean bedding
Stevie, 2-night trip
Verified

10/10 Exceptional

Quiet. Good security. Very good restaurant
S, 2-night trip
Verified

10/10 Exceptional

It was clean, beds were soft and comfortable, shower was a little on the down side, as you had to play with the tap to make the water flow.
Rahera, 2-night trip
Verified

10/10 Exceptional

A satisfied customer

The hotel was close to the lakeside where we were to attend the outdoor concert the day we'd booked for an overnight stay so it was very handy and very affordable...the room was very warm and inviting the beds were comfortable and the shower was bliss to hop under after spending a night out in the cold.
Peata, 1-night trip
Verified

10/10 Exceptional

I just love the convenience of when your hungry can walk down to the club restaurant and have a kai have a few drinks at the bar if you want. The location of in the middle of town. how clean, safe access in and out of the upstairs to our rooms. all the necessities you need for a night or two. This is our go to place when staying in Rotas
Tanea, 1-night trip
Verified

6/10 Good

It was extremely central to all shops, bars restaurants, the building seems very tired. We had a disabled double room which meant we had a wet room style shower - v good. Bedding-sheets very white and clean , but the quilt was full of stains and looked very old -did not use. The room very dated. Not sure how price compares to other accommodation so maybe it’s cheap to stay
Amanda, 2-night trip
Verified

10/10 Exceptional

Its uniqueness to us was it is just 5 minutes away from The start line of the Rotorua Marathon. Our meal on the evening was fantastic. My steak. Compliments to the chef was perfect. 10 out of 10. As was my daught n laws lamb shank. Her favourite just fell off the bone. Great service. Lovely comfortable room. All in all a fabulous place to stay. Definetly recomend to our friends. Cheers. Dianne Hustler
Dianne, 1-night trip
Verified

8/10 Very good

This place was very well located and everyone was very nice. We didn't know that a "Citizens Club" is like a VFW in the US, so it was a funny surprise being the only under 55 at the bar/restaurant area. The free parking and wifi were solid. The room had every basic you'd need, I think the only thing was not having aircon was a little warmer in summer, but they did supply a fan which was nice.
Joshua, 2-night trip
Verified

2/10 Poor

Will not recommend as this property is not well maintained for accomodation. The only thing which was positive about this property was provided parking and convenient as located in central location.
Nitish, 1-night trip
Verified

4/10 Fair

Check in time ends at 10 PM was not correct. Water supply stopped suddenly in the middle of the night, needed to wait for awhile to let it resume. Room is outdated. But the location is good which is near the restaurants.
HOI FAI, 3-night trip
Verified

6/10 Good

We checked in and were delighted with the welcome and the show around. We were told of all the things available with our room and where to park and shown the entry and swipe and keys explained. We went our for a walk around Rotorua and enjoyed the closeness of everything we needed. Autumn colours out and looking very pretty. Nice and clean where we walked. Headed back to our room and had a rest and decided to have an early shower. Alas no towels. Went to the office at 8.30 and no staff around so no towels. It was the only thing we could fault. So my suggestion is check for towels before you head out. Thoroughly enjoyed our time in Rotorua and your club. Thank you
Carolyn, 1-night trip
Verified

6/10 Good

Cheap for a reason

The rooms are above a social club that caters for the older generation. The club had snooker tables, restaurant and a bar. The karaoke night was a blast. The club is located close the centre of town and the main attractions. The check in was down by Tina who appeared to look after the check in and run the bar. She was friendly and helpful. The room and shower room were not clean. Above head height there was dust and the shower room extractor vent was in need of a deep clean.
Anthony, 2-night trip
Verified

10/10 Exceptional

Real liked that everything was clean and tidy the staff went the xtra mile with everything that they could do for us would have liked a microwave in the room cos although we ate all our meals except for breakfast the doggy bags we ended up with after our meals and took up to our rooms were eaten cold for breakfast as there was no oven or microwave iwe feel that having a microwave in the rooms would not take away the use of the dining room meals as they are good value for money and serve the most excellent meals there and their variety of meals on their menus was huge and reasonably priced not too mention the service from the chef and his assistants which was absolutely brilliant will continue going to and staying there when we are in Rotorua best place,ever
Thomas, 2-night trip
Verified

2/10 Poor

A bizarre experience

Another guest and I arrived at the same time to a sign on the locked door giving us a phone number to call. Several minutes later someone drove up to let us in. The beds had clean sheets. There was a kettle and coffee packets. There were used towels hanging in the closet, an old beer in the nonworking refrigerator, thick dust on the fan. I was told to use the men's bathroom which had part of the ceiling falling down and streaks of water damage. Its ok, she said, there's no one else here. Truly, the other guest and I were the only humans in the building. No staff, no security, no front desk, not one employee in the building, and no telephone in the room. This place shouldn't even be allowed to offer rooms to the public.
2-night trip
Verified

10/10 Exceptional

Loved the room and the location. Bar downstairs and dining options nearby as well.
1-night trip