I recently stayed at this hotel and was a bit disappointed. When I first checked into my room, I noticed yellow stains on the pillow, which was very off-putting and made me question the overall cleanliness. On top of that, the air conditioning wasn’t working when I arrived, which was frustrating given how hot it was.
That said, I do want to acknowledge that the hotel staff responded quickly when I reported the issue. A handyman came up and managed to fix the air conditioning within about 20 minutes, which I appreciated.
Overall, while the service was responsive, the initial room condition left a lot to be desired. I hope the hotel improves its housekeeping standards moving forward.